Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Diligent and detail-oriented with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Skills
Attention to Detail
Expense Monitoring
Training and Development
Team Building and Leadership
Verbal and Written Communication
Work Planning and Prioritization
Recordkeeping and File Management
76 wpm Typing Speed
Information Confidentiality
Personable and Approachable
Decision Making
Contract Administration
Supplies Ordering
Presentation Creation
Customer Service
Events Coordination
Strategic Planning
Employee Supervision
Problem-Solving
Continuous Improvement
Experience
04/2022 to Current
AdministratorThe Whitlock Group – Broadview Heights, OH,
Answered phone calls, provided information to callers and connected callers to appropriate people.
Liaised between employees and upper-level management and resolved issues.
Managed administrative processes and prepared key reports and documentation.
Delivered reporting, account information and various other tailored data for clients.
Maintained administrative workflow by studying processes, implementing cost reductions and developing reporting procedures.
Interacted with clients to coordinate logistics and gather data.
Developed administrative staff skills by providing information, training and coaching.
Planned staff and training meetings and scheduled conference rooms.
Aligned calendars to coordinate meetings between staff and clients in multiple locations and time zones.
Documented and communicated needed actions to management to maintain continuity of work operations.
Gathered, entered and updated data to maintain departmental records and databases.
02/2017 to 03/2022
Human Resources ManagerCity Of Huntington Beach, Ca – Huntington Beach, CA,
Hand selected by 3-star General to work with executive team; recognized for exceptional customer service and improvements in human resource processes
Conducted actions in variety HR facets including performance management, employee relations,
benefits administration, organization development, employee relations and learning and development
through training.
Prepared and managed filing systems using automated reported management information as the
Records Manager for United States Army Central Command (USARCENT).
Provided exceptional clerical support services by responding to inquiries and provides outstanding
customer service to walk in customers in this high-profile joint command.
Read and analyzed incoming memorandums, personnel action submissions and reports to determine
their significance and properly distributed them to their respective directorates/division.
Prepared and performed monthly financial reports for Company Commander to ensure Soldiers
received correct entitlements.
Held and conducted training meetings with Senior Leaders as a trusted advisor.
Prepared, edited, reviewed and processed evaluations and personnel actions that were vital for
personnel career enhancement.
Ensured customers stayed apprised on changes to policies, directives and procedures by responding to
inquiries and providing outstanding customer service to walk in customers.
Updated and maintained information in various computer and database systems.
08/2015 to 02/2017
Human Resources SpecialistHellermanntyton Corp. – Milwaukee, WI,
Provided essential support to address individual HR needs of employees.
Developed incentives to drive employee retention and improve work culture.
Established and generated various reports to verify HR compliance.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Liaised with management to distribute training and promotional opportunity resources to employees.
Maintained human resources records by processing applications and resumes.
Partnered with senior HR team to communicate company standards and policies.
Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.
08/2014 to 07/2015
Human Resources ManagerCity Of Huntington Beach, Ca – Huntington Beach, CA,
Managed full-cycle human resource operational activities to maximize HR employee performance.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Compiled reports to provide management with accurate information and comply with policies and procedures.
Worked with management to create performance measurement, employee development and employee compensation strategies.
Identified operational weaknesses to improve or innovate people, programs and processes.
Encouraged open communications, promoting positive and pro-employee work environment.
08/2012 to 07/2014
Human Resources SpecialistHellermanntyton Corp. – San Francisco, CA,
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.
Established and generated various reports to verify HR compliance.
Liaised with management to distribute training and promotional opportunity resources to employees.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Delivered inquiry-related data and insights to improve overall employee experience.
Partnered with senior HR team to communicate company standards and policies.
Participated in educational opportunities and read technical publications, updating job knowledge.
06/2011 to 06/2012
Human Resources SpecialistHellermanntyton Corp. – Southfield, MI,
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Researched and analyzed recruitment data to provide detailed statistical reports.
Established and generated various reports to verify HR compliance.
Liaised with management to distribute training and promotional opportunity resources to employees.
12/2008 to 03/2011
Human Resources SpecialistHellermanntyton Corp. – Milwaukee, WI,
Participated in educational opportunities and read technical publications, updating job knowledge.
Records Manager for IPERMS. Ensures all Soldiers records are updated and correct. Submits required documents through IPERMS for record updates.
Maintained Access Database, which monitors awards, evaluations, arrivals, departures, levy briefs, orders and rating schemes for the command.
Processed awards for Soldiers including reviewing for grammatical accuracy, assigning permanent order numbers, filing and distributing finalized awards.
Prepared routine correspondence, messages, reports and forms
Handled incoming and outgoing mail.
Received and maintained publications.
Education and Training
Expected in 05/2017
: Human Resources Management Ashford University - San Diego, CA GPA:
Expected in 12/2007
Associate of Arts: Accounting And Business Management Ogeechee Technical College - Statesboro, GA GPA:
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