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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Executive Profile

Ambitious Nurse Administrator who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. High-energy, results-oriented leader with an entrepreneurial attitude. Desires a high-level position in a professional corporate environment. A visionary Operations Executive with a solid experience managing all levels of multiple projects including budgeting and administration.


Currently serve as an elected Tuscola County Commissioner

Skill Highlights
  • Leadership/communication skills
  • Business operations organization
  • Budgeting expertise
  • Self-motivated
  • Customer-oriented
  • Time and Resource Optimization
  • Administrative Skills
  • High Energy
  • Team Building and Leadership
  • Visionary
  • Marketing Expertise
  • Quality Management
  • Organized
  • Customer Service Oreinted
  • Facility Management
  • Business Growth and New Business Development
Core Accomplishments
  • Business Development: Successfully grew business using marketing expertise and networking contacts
  • Project Management: Initiated departmental computerization which resulted in savings in cost and man-hours and made the department more efficient and cost effective.
  • People Management: Able to build a team that worked together to earn a score of 100% on state survey. Ability to bring out the best in staff to enhance performance as evidenced by my facility being voted Best of the Best by our customers and the people in our community.
  • Financial Management: Excellent financial and budgeting ability to bring my building in under budget and above budgeted NOI monthly
  • Leadership: Led my team to a perfect survey score; led my team to top performance by computerization of my department and cross-training of team members
  • Attained CCM, Certified Case Manager certification, 2006
  • RN, BSN degree
Professional Experience
Administrator, 04/2009 to Current
The Kemtah GroupHillsboro, OR,

Generated new business through large network and alliances developed.

Managed large staff and resident census. Carefully selected, developed and retained qualified staff, as well as trained new staff annually.


Created annual goals, objectives and budget and made recommendations to reduce costs.


Expertly planned, coordinated, organized and directed all operations of the agency.


Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.


Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.


Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.


Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.


Closely monitored competitor activity, legislative and regulatory initiatives and agency concerns and contracts and developed strategies to respond.


Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.


Established facility's annual budget and conducted monthly reviews to ensure finances were being properly allocated.


Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.


Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.


Conducted probationary and annual performance evaluations of all staff.

Quality Coordinator/Case Manager/Utilization Manager, 09/2003 to 03/2009
Brightspring Health ServicesLas Vegas, NV,

Case Manager and Utilization Management -responsible for maintaining fiscally responsible decisions regarding member health care services.


Spearheaded computerization of Quality Management department, resulting in a $70,000 savings in the first year.


Evaluated patient care procedural changes for effectiveness.


Assisted in the design and execution of programs that contributed to a 15% growth of the organization.


Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.


Actively served on Utilization Review Committee by reviewing policies, patterns of providers and sanction processes.


Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.


Analyzed agency activities and data to properly assess risk management and improve services.

Per Diem Nursing, 08/2002 to 08/2003
Brightspring Health ServicesLebanon, TN,

Worked in this capacity while completing my BSN degree.


Performed direct patient care in hospitals and home care agencies

Director of Nursing, 10/2001 to 08/2002
Central Lakes CollegeGolden Valley, MN,

Evaluated patient care procedural changes for effectiveness.


Created annual goals, objectives and budget and made recommendations to reduce costs.


Expertly planned, coordinated, organized and directed all operations of the agency.


Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.


Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.


Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained.


Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.


Established facility's annual budget and conducted monthly reviews to ensure finances were being properly allocated.


Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.


Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.


Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.


Conducted probationary and annual performance evaluations of all nursing staff.

Director of Nursing, 10/1999 to 09/2001
Heartland Home Health CareCity, STATE,

Created annual goals, objectives and budget and made recommendations to reduce costs.


Expertly planned, coordinated, organized and directed all operations of the agency.


Implemented standards and methods to measure the effectiveness of agency activities.


Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.


Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.


Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.


Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.


Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.


Conducted or approved the performance evaluations for all nursing department employees.


Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.


Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.


Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.


Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.

RN, Dialysis nurse, 05/1998 to 10/1999
Dialysis CentersCity, STATE,

Performed dialysis services

RN, per diem staff, 09/1997 to 05/1998
Catalyst Staffing, ,

Worked per diem while caring for Grandparent at home, taking collage classes and pursuing full time employment

RN, Home Care and Hospice, 03/1995 to 09/1997
Visiting Nurse AssociationCity, STATE,

Home health and hospice care

RN, Critical Care & Cath Lab, 03/1988 to 02/1995
St. Mary's Of MichiganCity, STATE,

Critical care nurse, floor supervision

LPN, 09/1984 to 03/1988
V. A. HospitalCity, STATE,

LPN, direct patient care

Education
Bachelor of Science: Nursing, Expected in 2003
Davenport University - Caro, MI
GPA:

Achieved BSN degree. Graduated Summa Cum Laude.

Associate of Applied Science: Nursing, Expected in 1992
Great Lakes Junior College - Midland, MI
GPA:

ADN degree. Graduated Magna Cum Laude.

LPN: Nursing, Expected in 1982
St. Clair County Community College - Bad Axe, MI
GPA:

Graduated with Magna Cum Laude honors. Licensed Practical Nurse certificate.

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School Attended

  • Davenport University
  • Great Lakes Junior College
  • St. Clair County Community College

Job Titles Held:

  • Administrator
  • Quality Coordinator/Case Manager/Utilization Manager
  • Per Diem Nursing
  • Director of Nursing
  • Director of Nursing
  • RN, Dialysis nurse
  • RN, per diem staff
  • RN, Home Care and Hospice
  • RN, Critical Care & Cath Lab
  • LPN

Degrees

  • Bachelor of Science
  • Associate of Applied Science
  • LPN

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