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administrator resume example with 17 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Culture changer.

Skills
  • Sales
  • Excellent Communication Skills
  • Written and Oral Communication Skills
  • Problem-Solving Skills
  • Exceptional Customer Service
  • Team Leadership
  • Conflict Resolution
  • Budgeting
  • Teamwork
  • Financial Management
  • Coaching and Counseling
  • Assisted Living
  • Resident Satisfaction
  • Senior Living Management
  • Training and development
  • Financial oversight
  • Strategic Planning
  • Experience in leadership
  • Critical thinking
  • Improvement plan knowledge
  • Relationship building
  • Team building
  • Friendly, positive attitude
Experience
02/2022 to Current
Administrator Methodist Hospital For Surgery Prosper, TX,
  • Developed key programs focused on promoting business to grow revenue.
  • Reviewed financial statements and sales and activity reports to measure productivity and goal achievement.
  • Established and oversaw implementation of successful budgeting and accounting systems to improve efficiency and reduce costs.
  • Cultivated and maintained relationships with funding organizations to secure financial resources.
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Served as face of organization to public and media, communicating professional and competent persona.
  • Developed funding to support staff, partners and strategic objectives.
  • Collaborated with human resources team members to devise and deploy employee relations strategies.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Boosted company profits by optimizing performance strategies and increasing efficiency.
  • Communicated with departmental leaders to identify and solve daily operations issues.
  • Assessed financial reports and statements to review quarterly and annual performance.
06/2021 to 02/2022
Territory Sales Manager Thales Group Chanhassen, MN,
  • Analyzed potential to develop sales opportunities and call plan
  • Educated customers on product features and use to provide optimal service
  • Formalized sales process to enhance operations and promote acquisition of new customers
  • Researched and analyzed data and reports to identify trends and optimal sales strategies
  • Serviced accounts every two weeks to offer new product opportunities and sustain solid revenue streams
  • Presented products and services to prospective customers
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
05/2015 to 06/2021
Executive Director American Red Cross Texas City, TX,
  • Established excellent relationships with residents and family members by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction
  • Built referral pipeline by remaining active with community, establishing referral networks and resources
  • Implemented successful strategies for employee management, occupancy and revenue growth, expense control and quality of services.
04/2010 to 05/2015
Community Relations Coordinator Centene Corporation Owensboro, KY,
  • Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate with advertising
  • Prioritized and organized tasks to efficiently accomplish sales goals
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Achieved 100% census and maintained a waiting list.
07/2005 to 04/2010
Outside Sales Representative Redneck Trailer Supplies Caldwell, ID,
  • Negotiated prices and set up contracts to finalize sales agreements
  • Educated customers on product features and technical details to highlight benefits
  • Scheduled average of 25 appointments per week
  • Used networking opportunities to create successful, on-going business relationships
  • Utilized upselling techniques to build sales with current clients
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
Education and Training
Expected in 12/2009 to to
Bachelor of Science: Business Management
Mid-Continent University - Mayfield, KY
GPA:
Expected in 05/2007 to to
Associate of Science: Psychology
Western Kentucky University - Bowling Green, KY
GPA:
Accomplishments
  • Named one of the top 12 young leaders of 2013 by the Paducah Chamber of Commerce
  • Since July of 2021 I have added four new dental office clients to Patterson dental which is three more than expected at this time
  • Top 10 in Annuity sales in the State of Kentucky while at USBank (2004)
  • Initiated service contracts for Premier Fire and Security
  • Took a census challenged community in Morningside and got them to 100% within 6 months of starting
  • When I left, we had maintained the 100% census and I had a waiting list of 30
  • As Executive Director of The Stilley House, I initiated a change in culture that allowed us to reach 100% census for the 1st time ever as well as allowed is to build on 17 additional apartments and filled them to 100% in 6 months.

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Resume Overview

School Attended

  • Mid-Continent University
  • Western Kentucky University

Job Titles Held:

  • Administrator
  • Territory Sales Manager
  • Executive Director
  • Community Relations Coordinator
  • Outside Sales Representative

Degrees

  • Bachelor of Science
  • Associate of Science

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