administrator resume example with 20+ years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Analytical and organized Administrator overseeing accounting and sales with well-trained eye. Adept with AP, AR and multiple account reconciliation. Strong work ethic coupled with dynamic team collaboration skills.
Skills
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Experience
04/1991 to 02/2020 Administrator Vanguard Healthcare Services | Verona, MS,
- Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
- Prevented financial errors by accurately monitoring payroll, credit card purchases, invoicing and budgeting.
- Established successful program by creating master schedules and overseeing staff professional development.
- Grew revenue by developing key programs focused on promoting business.
- Kept software updated with latest patches to prevent unauthorized access.
- Attended industry leadership meetings to network with professionals and source cost-saving solutions.
- Identified needs of customers promptly and efficiently.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
- Wrote reports outlining results to facilitate management decision making.
- Tracked outgoing and incoming money of Genesis Marketing and assisted in quality control management duties.
- Compiled and verified data to resolve issues and streamline efficiency.
- Enforced company policies, answered coworkers' questions and trained new personnel.
08/2004 to 10/2012 Real Estate Agent Berkshire Hathaway Homeservices Blake Realtors | Delmar, NY,
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Verified accuracy of documentation and fund disbursements for sales.
- Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
- Met and exceeded sales goals through consultative sales techniques and closing abilities.
- Applied negotiation and relationship-building skills to increase residential sales YOY.
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Generated list of properties to meet specific client needs.
- Researched and determined competitive market price.
- Represented buyers and sellers in major real estate transactions.
- Accompanied buyers during property inspections.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Promoted properties via advertisements, open houses and multiple listing services.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Assisted homeowners with relocation and moving services after sale of each home.
- Evaluated mortgage options to help clients obtain financing at best rates and terms.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Marketed real estate to various types of commercial clients to strengthen revenue opportunities.
12/2005 to 12/2007 Accounting Assistant Dairy Farmers Of America | Twin Falls, ID,
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Balanced reports and batch summaries to submit for approval.
- Calculated and determined accurate monthly revenues by reconciling and reviewing operations databases and accounting system records.
- Prepared weekly payroll for team of salaried and hourly employees.
- Calculated taxes owed, prepared tax returns and made prompt payment to adhere with IRS regulations.
- Detailed financial data for management and stakeholders.
- Prepared and reviewed monthly financial statements.
- Reviewed general ledger entries for accuracy and completeness.
- Organized and maintained chart of accounts and updated monthly entries and adjustments, including payroll entries and monthly accruals.
12/1985 to 05/1991 Tax Preparer/Business Office Manager H & R Block | City, STATE,
- Organized and maintained documents, files and records.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Managed daily operations within office by supporting continuous delivery of excellent services and care.
- Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
- Pitched in to help with office tasks, including income tax preparation during busy periods and staff absences.
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Finalized and processed paperwork with local, state and federal government authorities.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Applied federal and state government regulations to prepare accurate and compliant tax returns for clients.
- Analyzed information and assessed liabilities and deductions according to relevant tax code.
- Produced US and state income, gift tax and estate tax returns for individuals.
- Liaised between clients and tax authorities such as IRS representatives.
- Produced work papers and lead sheets, tax projects and payment estimations.
- Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
- Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns.
- Performed detailed research and used findings to support audit reports.
- Researched local tax liabilities to support senior tax professionals.
Education and Training
| Nursing Gordon State College, Barnesville, GA
Expected in 12/1985 Income Tax Preparer | Income Taxes H & R Block Academy, Thomaston, GA
Expected in 05/2004 Real Estate Sales | Real Estate Georgia Real Estate Academy, Morrow, GA
Expected in 03/1990 Marketing | Marketing And Sales Repair Marketing Directors Academy, Cadillac, MI
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Resume Overview
School Attended
- Gordon State College
- H & R Block Academy
- Georgia Real Estate Academy
- Repair Marketing Directors Academy
Job Titles Held:
- Administrator
- Real Estate Agent
- Accounting Assistant
- Tax Preparer/Business Office Manager
Degrees
- Some College (No Degree)
- Income Tax Preparer
- Real Estate Sales
- Marketing
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