administrator resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am an experienced government and community/customer focused Administrator trained in resource efficiency and operational improvements. I am a dedicated and decisive manager with a strategic and forward-thinking mindset that is highly organized and detail-oriented, excelling in office management and special projects. I am also a results-oriented planner who is a resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing.
Skills
Communications & spokesperson leadership
Strategic networking & collaboration
Brand development and awareness
Financial oversight
Strategic Planning
Project coordination
Program evaluation
Team management
Customer service
Problem solving
Experience
11/2017 to 11/2021ADMINISTRATORVanguard Healthcare Services | Southhaven, MS,
Responsible for the day-to-day oversight of legal processes, Administrative Law hearings, Demolition and Unsafe Building administrative processes.
Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
Oversight of the planning & implementation of community initiatives
Assist the Deputy Director in identifying and implementing strategic goals and priorities, including developing appropriate reports and analyzing each report to decide where improvements could be made.
Monitors 1.3-million-dollar budget for boarding, Repair Indy, and demolition and takes steps to ensure compliance & prevent financial errors by accurately monitoring payroll, credit card purchases, invoicing and budgeting
Spearheaded special projects throughout lifecycle to final resolution. C
Identified operational and performance opportunities relative to program functions and worked with managers to implement changes and to resolve concerns.
Establishes strong working relationships with elected and appointed officials to facilitate communication and coordination regarding major projects.
Works in collaboration with other divisions, city departments, and outside agencies to reverse neighborhood blight via enforcement initiatives.
04/2016 to 11/2017COMPLIANCE MANAGERArena Investors Lp | New York, NY,
Direct oversight of City’s code enforcement inspectors & code enforcement processes i
Kept detailed records of investigations and communication throughout cases to meet legal standards and promote easy search and retrieval by compliance staff.
Reviewed customer issues, company processes and other operational areas to check compliance.
Prepared written reports, memos, and correspondence.
Handled payment collection for new or renewed licenses, issued receipts and updated accounts.
Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
Directed social media and digital marketing strategy and initiatives to develop and promote brand building, guest retention and revenue-focused activities.
Utilized Twitter and Facebook to promote products, services and content.
Created and managed training classes to educate new hires and existing employees about compliance concerns.
Issued written notification of official activities or meetings to public.
Gave presentations at public gatherings, community events and school meetings.
07/2013 to 05/2016ADMINISTRATIVE ASSISTANTWipfli Llp | Scottsdale, AZ,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Directed customer communication to appropriate department personnel.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Controlled building access by supplying key cards to employees and visitors.
Create & prepare violation notifications & community correspondence
Oversee updates to City Website
Effectively interact with public, managers, and council members
11/2012 to 07/2013FINANCIAL COORDINATORCharter Spectrum | Lincoln, NE,
Maintain accurate records and daily reports of money from daily routes, full-service deliveries, donations, and local customer accounts
Answer & direct daily phone calls & maintain customer relations
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