, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly organized and detail-oriented administrative professional with 3 years of experience coordinating office management and special projects with a high degree of efficiency. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Meticulous leader and strategic planner with comprehensive managerial acumen.
Skills
Business strategies
Policies
Vision
Network Administration
Project coordination
Strategic Planning
Microsoft Office
Performance improvements
Policy/program development
Employee development
Training and Development
Customer retention
Experience
03/2022 to 02/2023Executive DirectorTrilogy Health Services | Lexington, KY,
Ensured the quality and appropriateness of resident care meets or exceeds the company and regulatory standards,
Maintained resident, family and staff satisfaction.
Ensured compliance with applicable legal and regulatory guidelines and standards.
Monitored monthly performance of the community in relation to budget and intervened as needed.
Was Responsible for financial oversight and census development.
Recruited, hired, provided orientation/training, and ensured staff satisfaction and retention.
Ensured employee performance meets or exceeds expectations and periodic performance appraisals conducted on a timely basis.
Ensured the community is a safe, clean, comfortable, and an appealing environment for residents, visitors and staff in accordance with company guidelines.
Ensured all departmental policies and procedures are updated, followed and audited regularly.
Ensured all required records are maintained and submitted, as appropriate, in an accurate and timely manner.
Completed required forms and documents in accordance with company policy and state and/or federal regulations.
Was Responsible for grievance process from residents, employees, and visitors.
09/2020 to 03/2022Regional Operations ManagerLifeSpring Academy | City, STATE,
Visited approximately 20 locations weekly to ensure each location as fully functional and operating effectively.
Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
Improved regional processes by coming up with effective methodologies to handle customer complaints.
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented successful business strategies to increase revenue and target new markets.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Monitored progress by establishing plans, budgets and measuring results.
Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
04/2016 to 08/2020AdministratorKids R Kids | City, STATE,
Set comprehensive goals for business growth and success.
Establish policies and procedures that promote company culture and vision.
Oversee daily operations and the work of Sweepers.
Create a work culture that is focused on quality over quantity.
Proficient in Slack, Front and Asana.
Smoothly facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
Grew revenue by developing key programs focused on promoting business.
Spearheaded special projects throughout lifecycle to final resolution.
Evaluated employee job performance and motivated staff to improve productivity.
Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
07/2016 to 10/2018Teacher/Athletic DirectorHillsborough Baptist School | City, STATE,
Create an environment that's inviting and comfortable for students ages 5-18.
Conduct small group and individual classroom activities with students based on differentiated learning needs to ensure all students are learning at full potential.
Teach about diversity in the classroom and outside the classroom.
Placed orders for sporting goods equipment and maintained accurate records on equipment inventory.
Reviewed student grades for eligibility reasons and collected all paperwork concerning annual physicals.
Managed program's budget, including coach salaries and pay rates.
Promoted effective professional relationships with coaching staff and athletes by showing respect, dependability and being courteous.
Tracked student progress in online system, immediately implementing action plans for failing grades.
Improved students' reading levels through guided reading groups and whole group instruction.
Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
07/2010 to 06/2016School Age Coordinator Kids R KidsCompany Name | City, State,
Assist my co workers in designing lesson plans, student activities and planning daily activities.
Teach of the diversity of students and teach the importance of coming together.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Organized and led activities to promote physical, mental and social development.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
02/2008 to 05/2010Athletic Director/ TeacherCompany Name | City, State,
Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Assist teachers in implementing concepts and strategies, while still teaching content area material.
Celebrate diversity of students, in our learning community.
Utilize schools access to technology.
Effectively collaborate with staff and parents to improve students’ educational experience.
Supervised academic progress of student-athletes and arranged tutoring for those with falling grades.
Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
Education and Training
Expected in 2006High School Diploma | West Johnston High School, , GPA:
Expected in 2016Associates of Arts | ReligionLiberty University, , GPA:
Expected in 2012Bachelors | Science- Religion and Christian MinistriesJohnston Community College, , GPA: Masters in religion and Christian Ministries- Pastoral Counseling
Expected in 05/2017Master of Arts | Religion And Christian Ministries: CounselingLiberty University, Lynchburg, VAGPA:
Additional Information
Athletic Director Fall 2008- Summer 2010
Preached at over 12 locations from North Carolina to Florida
Created and ran successful Athletics Program at LifeSpring Academy
Associates degree from Liberty University
Bachelors Degree from Liberty University
Masters Degree from Liberty University
Successful administrator at Sweeps
Secured/managed successful student move out project at Duke
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