Administrator Assistant resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Responsible Administrator assistant accomplished in scheduling and documentation management. Service-oriented individual with expertise in preparing and modifying documents and coordinating meetings. Polished communicator successful at collaborating with people of diverse backgrounds and upholding professional office reputation.

  • Account Authorizations
  • Issue Resolution
  • Team Building and Leadership
  • One Call Resolution
  • Verbal and Written Communication
  • Leading Team Meetings
  • Policy Enforcement
  • Continuous Improvement
  • Delegating Work
  • Positive and Constructive Feedback
  • Time Management
  • Problem-Solving
  • Work Prioritization
  • Documentation and Reporting
  • Team Leadership
  • Employee Coaching and Motivation
  • Budget Management
  • Administration and Reporting
  • Problem Resolution
  • Staff Training
Administrator Assistant, 10/2017 - Current
Pacific Office Automation Santa Ana, CA,
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Maintained accurate department and customer records.
  • Inventoried and ordered supplies for office.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Coordinated appointments, meetings and conferences.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Cashier, 10/2015 - 10/2017
Goodwill Of North Georgia Jonesboro, GA,
  • Checks out customers, keeps track of money, online sales, and inventory
  • Customer service, Dailey reports, handling money, making reservations over the phone and in person
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Discounted purchases by scanning and redeeming coupons.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Front Desk Associate, 08/2012 - 07/2014
Benefytt Technologies, Inc Fort Lauderdale, FL,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Answered phone and emails to make reservations and take guest information.
  • Trained newly hired employees on front desk procedures and business operations.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Greeted, registered and assigned guests to rooms according to individual requirements.
  • Welcomed large volume of guests and improved overall customer service.
  • Responded to inquiries and room requests made online, by phone and via email.
Aviation Supply Specialist, 08/2006 - 07/2010
United States Marine Corps City, STATE,
  • Inventory of aircarft part, daily reports, managing bank accounts for aircraft departments.
  • Validated and processed requisitions for new unit supplies.
  • Arranged for disposal of expired, obsolete or damaged unit supplies.
  • Assisted with unit budgeting by entering accurate purchase orders and tracking exact expenses.
  • Coordinated materials delivery to units across squadrons.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Bachelor of Science: , Expected in 10/2023
University of Phoenix - Tempe, AZ
High School Diploma: , Expected in 08/2006
Lapeer West Highschool - Lapeer, MI,
United States Marine Corps Rank: Cpl

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Resume Overview

School Attended

  • University of Phoenix
  • Lapeer West Highschool

Job Titles Held:

  • Administrator Assistant
  • Cashier
  • Front Desk Associate
  • Aviation Supply Specialist


  • Bachelor of Science
  • High School Diploma

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