Administrator Assistant resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Responsible Administrator assistant accomplished in scheduling and documentation management. Service-oriented individual with expertise in preparing and modifying documents and coordinating meetings. Polished communicator successful at collaborating with people of diverse backgrounds and upholding professional office reputation.
Skills
Account Authorizations
Issue Resolution
Team Building and Leadership
One Call Resolution
Verbal and Written Communication
Leading Team Meetings
Policy Enforcement
Continuous Improvement
Delegating Work
Positive and Constructive Feedback
Time Management
Problem-Solving
Work Prioritization
Documentation and Reporting
Team Leadership
Employee Coaching and Motivation
Budget Management
Administration and Reporting
Problem Resolution
Staff Training
Experience
Administrator Assistant, 10/2017 - Current Pacific Office Automation – Santa Ana, CA,
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Tracked and submitted employee timesheets to prepare for payroll processing.
Maintained accurate department and customer records.
Inventoried and ordered supplies for office.
Organized both physical and digital files and updated reports to coordinate project materials.
Coordinated appointments, meetings and conferences.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Cashier, 10/2015 - 10/2017 Goodwill Of North Georgia – Jonesboro, GA,
Checks out customers, keeps track of money, online sales, and inventory
Customer service, Dailey reports, handling money, making reservations over the phone and in person
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Learned roles of other departments to provide coverage and keep store operational.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Discounted purchases by scanning and redeeming coupons.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Delivered high level of customer service to patrons using active listening and engagement skills.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Front Desk Associate, 08/2012 - 07/2014 Benefytt Technologies, Inc – Fort Lauderdale, FL,
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Handled payment processing and provided customers with receipts and proper bills and change.
Managed guest check-in and check-out procedures, reservations and payments.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
Answered phone and emails to make reservations and take guest information.
Trained newly hired employees on front desk procedures and business operations.
Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Greeted, registered and assigned guests to rooms according to individual requirements.
Welcomed large volume of guests and improved overall customer service.
Responded to inquiries and room requests made online, by phone and via email.
Aviation Supply Specialist, 08/2006 - 07/2010 United States Marine Corps – City, STATE,
Inventory of aircarft part, daily reports, managing bank accounts for aircraft departments.
Validated and processed requisitions for new unit supplies.
Arranged for disposal of expired, obsolete or damaged unit supplies.
Assisted with unit budgeting by entering accurate purchase orders and tracking exact expenses.
Coordinated materials delivery to units across squadrons.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Operated lift and hand trucks to transfer materials to and from target areas.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated leadership by making improvements to work processes and helping to train others.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Bachelor of Science: , Expected in 10/2023 - University of Phoenix - Tempe, AZ GPA:
High School Diploma: , Expected in 08/2006 - Lapeer West Highschool - Lapeer, MI, GPA: United States Marine Corps
Rank: Cpl
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