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Administrator Assistant Resume Example

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ADMINISTRATOR ASSISTANT
Skills
  • Microsoft Office Suite. MS Word, Excel: Formulas, PowerPoint, Publisher,
  • Crystal Reports
  • Business Objects, Clarity Reports
  • Bridges Patient Tracking System Epic Production
  • Epic Clarity Console
  • Medical Coding
  • Medical Terminology
  • Medical Billing and Claims
  • Medical Transcription
  • Medical Records
  • Vital Works
  • HL7
  • Logician
  • McKesson
  • Excellian
  • OSHA & HIPPA Requirements
  • Internet search and navigation skills
  • keyboard at (55 wpm) and 10-key (8000 akph).
  • SQL knowledge
  • ETL knowledge
  • Epic Resolute Hospital Billing Training
  • WISE Program
  • SharedPoint MS Word, Excel, Outlook as well as effective Internet
  • search and navigation skills; keyboard at (50 wpm).
Experience
09/2014 to 10/2014
Administrator AssistantMPS Tech － Plymouth, MN
  • Worked independently as an receptionist.
  • Worked an Ecosystem Switchboard of 300 extensions.
  • Organized and maintained a neat visiting area.
  • Volunteered work by selling Renaissance tickets and fundraiser tickets for different charities for children.
  • Built an spreadsheet for the HR Manager to record how man calls, hourly, on a daily bases, does each extension receive.
04/2014 to 06/2015
Patient Access LiaisonKelly Services － St. Paul, MN
  • Answered all incoming phone calls for hospitals and clinics.
  • Transferred customers, patients and Doctors accordingly to their needs, departments and facilities.
  • Schedule appointments for patients.
  • Provide exceptional customer service to all customers with an excellent level of compassion and empathy.
10/2013 to 05/2014
Administrator/SecretaryAdecco － Woodbury, MN
  • Assisted in the implementation of change in the corporate work environment.
  • Assisted in business continuation planning and data entry strategies across the enterprise.
  • Analyzed and made corrections while entering data into companies new tool/program.
  • Built spreadsheets.
  • Move and Shared various forms and data into the new system.
  • Assigned Privileged Roles within the new program.
  • Attended daily conferences via AT&T Conference calling, Telephone, Lotus Notes and eRoom.
09/2009 to 07/2010
Direct Support ProfessionalHowry Inc － Fridley, MN
  • Supported developmentally disabled individuals.
  • Documented the development and implementation of long and short term goals as developed by the Personal Support Team under the supervision of the program coordinator.
  • Cooked.
  • Helped clients on a daily basis, with daily activities, and hygiene's.
12/2007 to 06/2008
Clarity Report Writer | Business AnalystPACorporation / Stanford University of Medicine － Palo Alto, CA
  • Writing Crystal Reports through Business Objects for different departments in the hospital.
  • Developed reports which include dynamic grouping fields, dynamic group sorting on demand subreports, drilldown and summary report created cross tab reports highlighting key summary.
08/2004 to 05/2005
It Consultant/ Database Maintenance SpecialistVirtelligence Inc － Edina, MN
  • Information ability to re design or customizing the existing views and stored procedures to suit the reporting needs experience in installation, configuration and administration of Crystal Reports and ODBC.
  • Developed reports which included parameterized reports (Static, Dynamic & Cascading Prompts) formulas, nested groups manual running totals, summaries, conditional formatting and charts.
  • Arrange Travel.
  • Coordinated meetings.
  • Managed Expenses.
  • Demonstrated Reports to Clients Worked Epic/Bridges Interface Error Logs.
  • Compiled a digest of current issues.
  • Created daily and weekly error resolution spreadsheets.
Languages
Strong verbal and written communication skills.
Education and Training
03/1997
GEDLehmann Center － Minneapolis, MN
3/1999
Medical Administrative SecretaryLakeland Medical and Dental Academy － Minneapolis, MN
Certificate Continuted
2006
Associates of Arts: Health AdministrationWestern International University － Phoenix, AZHealth Administration
Present
Professional Development TrainingTwin Cities RISE － St Paul, MNCommunication skills: completed courses in public speaking and appropriate workplace communication with emphasis on teamwork, mediation, constructive feedback, and conflict resolution. * Customer service skills: developed abilities to interact effectively with customers while marketing the company's products and services.
Skills
10-key, Administrative, Schedule appointments, basic, Billing, Bridges, Business Objects, charts, Communication skills, conferences, conflict resolution, Crystal Reports, Clients, customer service, Customer service skills, data entry, ETL, forms, HR, keyboard, Lotus Notes, marketing, mediation, Medical Billing, Medical Coding, Medical Terminology, Medical Transcription, meetings, Excel, Microsoft Office Suite, Outlook, PowerPoint, Publisher, MS Word, Works, neat, enterprise, navigation, ODBC, public speaking, receptionist, reporting, selling, sorting, spreadsheets, spreadsheet, SQL, strategy, supervision, Switchboard, teamwork, Telephone, phone, Arrange Travel, 55 wpm, 50 wpm, WISE, written communication skills
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Resume Overview

Companies Worked For:

  • MPS Tech
  • Kelly Services
  • Adecco
  • Howry Inc
  • PACorporation / Stanford University of Medicine
  • Virtelligence Inc

School Attended

  • Lehmann Center
  • Lakeland Medical and Dental Academy
  • Western International University
  • Twin Cities RISE

Job Titles Held:

  • Administrator Assistant
  • Patient Access Liaison
  • Administrator/Secretary
  • Direct Support Professional
  • Clarity Report Writer | Business Analyst
  • It Consultant/ Database Maintenance Specialist

Degrees

  • GED
    Medical Administrative Secretary
    Certificate Continuted
    Associates of Arts : Health Administration
    Professional Development Training

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