LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Administrator and Interim Director of Nursing
Please provide a type of job or location to search!
SEARCH

Administrator and Interim Director of Nursing Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ADMINISTRATOR AND INTERIM DIRECTOR OF NURSING
Summary

Compassionate Health Care Administrator and Director of Nursing, dedicated to maintaining the highest standards of clinical practices and policies, while ensuring excellent patient/family satisfaction. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrate strong working knowledge of regulatory compliance, along with proven results in leadership roles.

CORE COMPETENCIES AND ACHIEVEMENTS

· Leadership and Management. Provide strategic counsel to Senior Leaders. Continuously sought after for input by other department leaders and employees. Successfully led a team of over 60 employees, ensured quality work was performed and deadlines were met at all times. Conducted interviews, hired and trained new employees. Increased patient/family satisfaction scores by almost 20% overall (measured via Strategic Healthcare Programs (SHP) in first 18 months of tenure. Decrease employee attrition by 20% among growing, nationally-recognized, clinical research program. Appointed to First Year Executive Committee on National Institutes of Health (NIH) study, Telemedicine Approaches to Evaluating Acute-phase ROP (e-ROP), Study Coordinator Representative, 2011.

· Communication. Cross-cultural work experience; effective communicator across all levels of the organization, able to prepare diverse, global communications with cultural sensitivity and emotional intelligence.

· Creativity and Innovation. Proactively produce and implement unique ideas/solutions for problem-solving and competitive edge. Developed operations and program guide ensuring all research monies were properly invoiced and accounted for. Efforts resulted in collection of over $5M in outstanding monies (within six months of starting the Stephenson Cancer Center in 2016). Successfully served as Innovator and Director for pre-med ‘Clinical Research Intern' Program.

· Project Management. Exceptional ability to manage all aspects of projects from ideation to completion and beyond. Consistently delivered quality projects on time and within client budget/ensured deadlines were met repeatedly. Created annual Civility Week and Quarterly Refreshers for unit of more than 100 employees. Developed Dashboard that showed Program Metrics including entire infusion and clinic visits, broken down by provider; timeliness of data entry and query reconciliation and enrollments and screen-failures.

· Budgeting and Overall Financial Analysis. Accurate, reliable, and diligent, committed to being a good steward with funds and resources. Assertive in accurate coding, pre-authorization, billing, and collections.

Skills
  • Leadership
  • Patient Care Advocate
  • Collections and A/R
  • Emotional Intelligence
  • Policies and procedures
  • Quality Assurance Measures
  • Problem-solving
  • Educator
  • Compliance
  • Human Resources
  • Effective Communicator
  • Strategic planning
  • Customer Service
  • Financials and budgeting
  • Accreditation and survey readiness
  • Data and Metric Assessment
  • Organizational Vision
  • Forward-thinking
Experience
Administrator and Interim Director of Nursing|HCR ManorCare Corporation/Heartland Hospice of Oklahoma City - Oklahoma City, OK|12/2018 - Current
  • Successfully oversee overall branch activities, including clinical activities in compliance with company policies, state and federal regulations, budgeting and referral follow-ups while ensuring exceptional patient care. Recruit and hire intelligent clinical and administrative staff to bolster skills set of already talented team. Facilitate new employee orientation process, including explanation of policies and procedures. Guarantee staff awareness and compliance with latest standard precautions and infection control procedures, including COVID 19.
  • Serve as an advisor to Senior and Corporate leadership team in topics such as agency and community; recommend appropriate programs and policies to follow to ensure success. Assess competency of clinical staff to promote quality, continuity and safety.
  • Communicate with patients with compassion while keeping medical information private.
  • Coordinate and responsible for on-call nursing coverage 24/7. Schedule and conduct interdisciplinary care team meetings providing current information and updates regarding patient care plans, exchange of information and problem-solving.
Administrative Director|Stephenson Cancer Center, SCC - Oklahoma City, OK|02/2016 - 11/2018
  • Led and mentored team of 60+ employees with roles such as, Nurse Managers, Regulatory Specialists, Data Managers, Nurse Practitioners, a Physician Assistant and a Physician-Support Specialist.
  • Facilitated new employee orientation process, including explanation of policies and professional code of conduct work culture expectations to research physicians (MDs), advanced practice registered nurses (APRNs), and Physician Assistants (PAs).
  • Assisted with staff protocol interpretation and process compliance when needed.
  • Instrumental when supporting achievement of goals regarding patient flow and wait times, patient portal registration and patient understanding of billing notifications. Conducted root-cause analysis on operational malfunctions and recommended new strategy implementation to avoid repetition in the future.
  • Successfully oversaw in-person HIPAA Training, Compliance, and Incidental Reporting for Clinical Research. Monitored patient survey results and created action plans accordingly. Worked collaboratively with leadership team to create and launch "FDA Inspection Process, Procedures, and Etiquette staff training".
Clinical Research Manager|Dean McGee Eye Institute (DMEI) - Oklahoma City, OK|01/2005 - 02/2016
  • Performed Clinical Research Coordinator duties
  • Managed unit operations from a clinical and administrative standpoint, studied audits.
  • Successfully led employees, conducted contract and budget negotiations with stakeholders demonstrating professional expertise. Kept patient care protocols and clinical trial operations in compliance.
  • Conducted healthcare and research compliance initiatives in ophthalmology.
  • Facilitated physician and employee training. Planned budget and fiscal year for entire department.
  • Completed and submitted FDA and Institutional Review Board (IRB) reports.
Education and Training
Oklahoma City Community College||Oklahoma City, OK|2018Associate of Applied Science: Nursing
University of Oklahoma Health Sciences Center||Oklahoma City, OK|2015Master of Public Health: Health Administration and Policy
University of Oklahoma||Norman, OK|2002Bachelor of Science: Microbiology, Philosophy
Certifications

Oklahoma Registered Nurse (RN), February 2019, License # 131851, Expires 8/31/2022 | Recurrent American Heart Association BLS Training, current through July 2020 | Certificate in Public Health, University of Oklahoma Health Sciences Center: May 2015 | Certified Ophthalmic Technician (COT), Joint Commission on Allied Health Personnel: June 2011-Current | Certified Clinical Research Coordinator (CCRC), Association of Clinical Research Professionals: March 2007-Current |

Community Activities

Girl Scouts of Oklahoma | Regional Food Bank of Oklahoma | Holiday visitor to Nursing Homes and Assisted Living Centers |

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • HCR ManorCare Corporation/Heartland Hospice of Oklahoma City
  • Stephenson Cancer Center, SCC
  • Dean McGee Eye Institute (DMEI)

School Attended

  • Oklahoma City Community College
  • University of Oklahoma Health Sciences Center
  • University of Oklahoma

Job Titles Held:

  • Administrator and Interim Director of Nursing
  • Administrative Director
  • Clinical Research Manager

Degrees

  • Associate of Applied Science : Nursing
    Master of Public Health : Health Administration and Policy
    Bachelor of Science : Microbiology, Philosophy

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Assistant-Nursing-Home-Administrator-resume-sample

Assistant Nursing Home Administrator

York Nursing & Rehabilitation

Philadelphia, Pennsylvania

Interim-President-resume-sample

Interim President

Kadlec Health System

Sumner, Washington

IT-Administrator-of-southern-NJ-operations-resume-sample

IT Administrator of southern NJ operations

State of NJ/DCA - Sandy Recovery Division

Brick, New Jersey

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.