Exceed business target | Improve administration process, service and delivery Plans and prioritizes daily, weekly, monthly, & annual work within corporation operations and coordinates flow and quality of work. Reaches beyond work assigned to improve work and help others. Positive communication and interpersonal skills, building relationships with team members and customers. Collaborative problem solver who uses organizational tools, process improvement, efficient management, and training strengths to exceed customer expectations. Manages multiple and difficult projects and assignments with high level of autonomy and accountability for results. Experience in identifying root cause of issues, and translating complex processes into clear, understandable, and actionable steps through completion. Customer focus & high level of integrity, knowledge of what is the problem and where to go to investigate and resolve with accuracy. Strong data analysis experience. Enthusiastic professional who consistently meets commitments with integrity and accuracy. Create and maintain work instructions. Advanced experience with large data files, within Salesforce.com (SFDC), Excel, SAP, and Business Warehouse.