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administrator resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Profile

Competent medical biller and coder with 5 years of experience in handling wide variety of medical coding and billing tasks. Reliable and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate claims and invoices.

Qualifications
  • Certified Coding Assistant (Feb. 2023)
  • Medicare and Medicaid process
  • Medical claims submission
  • 3M Encoder
  • Critical Thinking
  • Accounts receivable management
Experience
08/2022 to Current
Administrator Harvard University Allston, MA,
  • Entered and maintained departmental records in company database.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Researched CPT and ICD-10-CM coding discrepancies for compliance and reimbursement accuracy.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted and adjusted payments from insurance companies.
  • Precisely evaluated and verified benefits and eligibility.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
  • Collected, validated, and distributed information to employees.
07/2020 to 06/2022
Optician/Technician Providence Health & Services Central Point, OR,
  • Cooperated with Medicare, Medicaid and commercial vision insurance providers
  • Acquired correct ICD-10-CM and CPT codes for procedures and tests ordered by attending optometrist.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Input patient information and exam findings into EMR system to facilitate accurate record-keeping.
  • Used hands, heat and tools to bend and shape frames to fit customer’s face.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Identified issues during preliminary exam and addressed concerns with optometrist.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
  • Traveled to locations all across Phoenix to fill in for opticians and technicians that were out.
05/2017 to 05/2019
Optician Flagstaff Vision City, STATE,
  • Cooperated with Medicare, Medicaid and commercial vision insurance providers
  • Managed daily office operations and maintenance of equipment.
  • Acquired correct ICD-10-CM and CPT codes for procedures and tests ordered by attending optometrist.
  • Used hands, heat and tools to bend and shape frames to fit customer’s face.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Conducted special tests such as field of vision assessment, GCT, OCT, Optomap, and fundus photography.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
03/2016 to 03/2017
Front Desk/Extender DeRosa Physical Therapy City, STATE,
  • Managed receptionist area, including greeting visitors and responding to telephone, in-person requests for information, scheduling, insurance authorization and billing.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Cooperated with Medicare, Medicaid and auto insurances.
  • Managed daily office operations and maintenance of equipment.
  • Supervise and work with patients and their exercise program.
  • Administered heat, water, ice, electrical, and ultrasound stimulation as part of therapeutic programs.
  • Instructed patients safe and effective use of pulleys, weights, inclined surfaces and other equipment.
Education
Expected in 12/2022 to to
Certified Coding Assistant (CCA) Program: Medical Billing & Coding
DeVry University - Online,
GPA:
Expected in 12/2020 to to
Associate of Applied Science: Biology
Coconino Community College - Flagstaff, AZ
GPA:
  • Dean's List Spring 2019
Expected in 2013 to to
High School Diploma:
Desert Vista High School - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • DeVry University
  • Coconino Community College
  • Desert Vista High School

Job Titles Held:

  • Administrator
  • Optician/Technician
  • Optician
  • Front Desk/Extender

Degrees

  • Certified Coding Assistant (CCA) Program
  • Associate of Applied Science
  • High School Diploma

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