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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly-organized Job Title with Number years facilitating workflow. Effectively promotes interdepartmental collaboration through teamwork. Demonstrated expertise in project management and document management.

Talented Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.

Skills
  • Operations Oversight
  • Scheduling
  • Staff Management
  • Purchasing
  • Office administration
  • Documentation and reporting
  • Performance improvement
  • Project Management
  • Office management
  • Good listening skills
Work History
06/2019 to 02/2020 Administrator Jea Senior Living | Mansfield, OH,
  • Codified office structures and processes to promote teamwork and performance.
  • Interpreted management directives to define and document administrative staff processes.
  • Entered and maintained departmental records in company database.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Conducted health programs such as Program, Program and Program.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Managed conference scheduling and travel arrangements for key personnel.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Drove workflow efficiency by streamlining processes and driving improvements.
  • Increased revenue by developing key programs focused on promoting business.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Employed proven problem-solving techniques to resolve issues quickly and effectively.
  • Directed hiring and recruitment of personnel in all departments.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Managed bi-weekly payroll for over Number employees, as well as insurance matters, workman's compensation and compliance reporting.
  • Oversaw successful planning and execution of Type meetings, Type parties and Type events for groups of up to Number attendees.
  • Conducted in-depth troubleshooting of Type program problems and employee concerns and recommended corrective actions to resolve issues.
06/2017 to 07/2019 Administrator Jea Senior Living | Portland, OR,
  • Interpreted management directives to define and document administrative staff processes.
  • Codified office structures and processes to promote teamwork and performance.
  • Entered and maintained departmental records in company database.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Oversaw budget and tracked expenses against plans.
  • Managed conference scheduling and travel arrangements for key personnel.
  • Drove workflow efficiency by streamlining processes and driving improvements.
  • Increased revenue by developing key programs focused on promoting business.
  • Maximized branding outreach by facilitating marketing initiatives.
  • Employed proven problem-solving techniques to resolve issues quickly and effectively.
  • Directed hiring and recruitment of personnel in all departments.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
  • Networked with industry professionals to foster partnerships and identify new and improved Type, Type and Type solutions.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Managed bi-weekly payroll for over Number employees, as well as insurance matters, workman's compensation and compliance reporting.
  • Oversaw successful planning and execution of Type meetings, Type parties and Type events for groups of up to Number attendees.
  • Confirmed accurate completion of forms and reports for admission, transfer and/or discharge of each resident.
06/2014 to 03/2018 Resident Care Aide Dignity Health | Pismo Beach, CA,
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
  • Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Scheduled and accompanied clients to medical appointments.
09/2014 to 08/2017 Medication Aide State Of South Dakota | Lake Andes, SD,
  • Kept digital records of patient details, medications, billing and other activities.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
  • Followed nutritional plans to prepare optimal meals.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Administered prescribed drugs to high-volume patient caseload.
  • Reported changes in patient status regarding drug therapy.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Expected in 04/1981 Bachelor Of Applied Science | Clinical Psychology Far Eastern University, Manila, Philippines, GPA:

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Resume Overview

School Attended

  • Far Eastern University

Job Titles Held:

  • Administrator
  • Administrator
  • Resident Care Aide
  • Medication Aide

Degrees

  • Bachelor Of Applied Science

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