administrator resume example with 10+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Skills
Mail Handling
Stakeholder Relations
Strategic Planning
Office Management
Business Administration
Expense Reporting
Operations Management
Recordkeeping and File Management
Cross-Functional Collaboration
Team Collaboration
Financial Leadership
Budget Management
Work History
01/2023 to CurrentAdministrator Interim Healthcare | Brentwood, TN,
Entered and maintained departmental records in company database.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Collected, validated, and distributed information to employees.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Coordinated with human resources department to handle payroll and personnel databases.
Generated reports to suggest corrective actions and process improvements.
Completed forms and reports to facilitate admission, transfer or discharge.
Managed company schedule to coordinate calendar and arrange travel.
Leveraged bookkeeping software and automated processes to reduce errors.
Maintained personnel records and updated internal databases to support document management.
Targeted new customers to grow geographic reach and increase revenue.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
01/2020 to 09/2022Director of Administration and Human Resources Mohawk Industries | Nashville, TN,
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Developed succession plans and promotion paths for staff.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Structured compensation and benefits according to market conditions and budget demands.
Maintained human resources regulatory compliance with local, state and federal laws.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Managed other HR staff and oversaw completion of tasks and initiatives.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
03/2012 to 12/2019Administrative ManagerSierra Leone Water Company | City, STATE,
Trained employees in company and regulatory compliance requirements to promote conformance.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Updated reports, managed accounts, and generated reports for company database.
Met department budgets by monitoring and reporting on office expenses.
Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Interviewed, recruited and onboarded new staff for high-performing administration teams.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Developed and implemented improved filing systems for enhanced order and accuracy.
Education
Expected in 03/2012 to to Master of Philosophy | Accounting And FinanceUniversity of Sierra Leone , Freetown Western Urban, GPA:
Expected in 12/2008 to to Bachelor of Science | Applied Accounting University of Sierra Leone , Freetown Western Urban , GPA:
Bachelor of Science with Honors in Applied Accounting
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