Ms. Claire has over 25 years of solid business operational experience. She is experienced in aspects of business and leadership management and has successfully directed numerous enterprises.
She has successfully focused on staff hiring and development, advertising, financial operations and insistently delivered profitable business results. She thoroughly understands business planning through the establishment of goals and objectives and have demonstrated the ability to deliver results.
She is guided by de principle of integrity and ethical behavior in all her business dealings.
Skills
Logistics
Entrepreneur
Costumer Service
Logistics
Spanish
Sales
Public Relations
Administrator Leadership
Work History
Administrator, 08/2007 - Current Caris Healthcare – Chattanooga, TN,
Use computers for various applications, such as database management or word processing.
Create, maintain, and enter information into databases.
Prepare strategy, congresses, and supervise that each work area meets every objective.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Establish work procedures or schedules and keep track of daily work of clerical staff.
Supervise other clerical staff and provide training and orientation to new staff.
Compile, sort and verify accuracy of data before it is entered.
Store completed documents in appropriate locations.
Manage and maintain employees' schedules.
Practiced public relations and looked for sponsors.
Learn to operate new office technologies as developed and implemented.
Hear and resolve complaints from customers or public.
Meet with individuals, special interest groups and others.
Managed over 50 customer calls per day.
Established and updated work schedules to account for changing staff levels and expected workloads.
Administrator (owner), 08/2008 - 12/2018 Oakland Ice Center – Oakland, CA,
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems,
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Monitor and direct work of clerks.
Complete work schedules, manage calendars, and arrange appointments.
Review files, records, and other documents to obtain information to respond to requests.
Train other staff members to perform work activities, such as using computer applications.
Count, weight, measure, or organize materials.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Performed various activities.
Managed over 500 sales per week.
Administrator, 04/1994 - 01/1999 Foreign Exchange Azteca – City, STATE,
Verified that rates were real.
Prepare detailed reports on audit findings.
Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
Examine whether organization's objectives are reflected in its management activities, and whether employees understand objectives.
Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Managed over 30 customer calls per day.
Education
Bachelor of Administrative Studies: Business Administration And Management, Expected in 06/1994 - Universidad De Las Américas Puebla - San Andrés Cholula, PUE, GPA:
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