LiveCareer-Resume

administrator resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

An experience compassionate Administrator with 5 years experience working in an Assisted Living/ Dementia Care Community with a diverse population. Seeking a new opportunity to work with an organization in which the mission is to advocate, empower and enrich the lives of all seniors.

Skills
  • Compassionate
  • Self- Stater
  • Strong communication skills
  • Strong time management skills
  • RCFE - Certification
  • Experience California PACE Program
  • Experience Assisted Living Wavier Program
  • Problem-solving skills
Education and Training
North Orange County Community College , Expected in Activity Director Certification Certified Dementia Practitioner License # 260809 : - GPA :
University of Missouri , Expected in Kansas City – General Studies Hospice Training, CPR Certified, First Aid Certification : - GPA :
Experience
Carlyle Group Inc. - Administrator
Washington, DC, 02/2022 - Current
  • Managed the day-to-day operations of a 99- Bed Assisted Living and Memory Care Community
  • Oversees the management of each department
  • Provides daily/weekly/monthly management meetings to keep all departments informed performs multiple daily walk-throughs of building and grounds to assure that the building presents in the best light possible and to interact with residents, staff, and visitors to promote customer satisfaction
  • Works closely with the Community Relations Director to develop and review marketing plans, meet sales goals, and be aware of upcoming move-ins and move-outs
  • Maintains a capable and cohesive work staff
  • Presents clear expectations to the interviewee such as job descriptions, Standards, and orientation documents to improve new hires likelihood of staying reducing turnover
  • Assures the healthiest possible residents by monitoring the care of each resident to assure all needs are being met, and that proper documentation is being performed for their care needs as well as their medicine management
  • Manages budgets for each department to stay within given budget parameters utilizing spend-down sheets provided from each department head
  • Minimizes Workers Compensation claims by providing in-services in high-risk areas and proactively working with Risk Management to reduce dollar costs when claims do occur
  • Hold monthly Quality Assurance/Safety meetings to analyze issues within the community, including reviewing incident reports, safety rounds, workers compensation claims.
Kisco Senior Living, Llc - Assistant Executive Director
Rancho Santa Margarita, CA, 10/2020 - 02/2022
  • Assist with managing and operating a 60- bed Assisted Living and Alzheimer community in a manner, which ensure and deliver quality customer service to our residents and family members
  • Responsible for addressing residents and family needs concerns in a timely manner
  • Responsible for maintaining a culture where each resident is of the greatest importance
  • Process all daily/weekly/monthly billing accounts
  • Oversee all vendor accounts
  • Monitored labor hours and process payroll
  • Periodically and routinely reviewing (90 day and annually evaluations for staff members)
  • Responsible for overseeing daily department meetings to focus on admission, discharges, resident’s change of conditions and family satisfaction as well as staff issues
  • Comply with all state and federal laws and regulations regarding the care of the residents
  • Participate in marketing activities including public relations efforts, prospective, direct sales, sales monitoring.
Heritage Hill Senior Community - Administrator, Arlington
Weatherly, PA, 12/2017 - 10/2020
  • Managed all aspects of the day-to-day operations of a 150- Bed Assisted Living Community
  • Promoted and maintain a positive relationship with the residents and their families
  • Ensure the delivery of quality care and service to all residents
  • Supervised 30 plus staff members and implemented a thorough on -boarding training program to reduce employee turnover
  • Implemented a staff appreciation and incentive program
  • Managed and /monitored labor hours for each department to reduce excessive over-time hours
  • Identified and corrected various communication issues within various departments to boost morale
  • Worked closely with the Wellness Director to assist in any resident’s changes of condition and care plans
  • Complied with all state and federal laws and regulations regarding the care of the residents and the operation of the community
  • Worked closely with the Marketing Team to improve the overall census growth by establishing a positive relationship within various local skilled nursing communities, hospitals, discharge coordinators and case managers.
Richman Gardens Memory Care Community - Business Office Manager
City, STATE, 08/2017 - 12/2017
  • Directed and managed the day-to-day administrative activities; such as recruiting, new hire orientation, oversee maintenance of employee and residents’ files in accordance with Federal/State regulations
  • Processed bi weekly payroll as well as insurance matters such as workman Compensation and compliance reporting
  • Monitor labor hours, employee benefits and coordinated on going staff training
  • Assessed personnel performance and implemented incentives to boost morale
  • Managed communities account payable and receivable
  • Assisted the Executive Director with managing the community’s operations by reviewing and advising on billing issues, expenditures and budgetary matters for the community
  • Assisted in the sales process by conducting inquiries and tours as necessary.

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Resume Overview

School Attended

  • North Orange County Community College
  • University of Missouri

Job Titles Held:

  • Administrator
  • Assistant Executive Director
  • Administrator, Arlington
  • Business Office Manager

Degrees

  • Activity Director Certification Certified Dementia Practitioner License # 260809
  • Kansas City – General Studies Hospice Training, CPR Certified, First Aid Certification

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