SEARCH

Administrator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ADMINISTRATOR
Skills
  • Training and Development
  • Financial oversight
  • Network Administration
  • DBMS
  • Reporting and documentation
  • Microsoft Office
  • Strategic Planning
  • Project coordination
  • Data entry
  • Event coordination
  • CRM and office management software
  • Inventory and supply oversight
  • Administrative management
  • Scheduling and calendar management
  • File and data retrieval systems
  • Team building and leadership
  • Process development
  • Report writing
  • Vendor relationships
  • Accounts payable and receivable
  • Negotiation
  • Database administration
  • Document control
  • File management
  • Regulatory compliance
  • Reporting skills
  • Accounting understanding
  • Schedule maintenance
  • Attendance records preparation
  • Multi-line phone systems
  • Data analysis and research
  • Transporting files
  • Account reconciliation
  • Closing and contract negotiations
  • Confidential document control
  • QuickBooks
  • Social media management
  • Document retrieval
  • Payroll liability and deductions
  • Financial aid document posting
  • Records management systems
  • Bookkeeping
  • Data organization
  • Data evaluation
  • Credit checks
  • Memo preparation
  • Project management
  • Customer relations
  • Inventory supplies
  • Scholarship discovery
  • Appointment scheduling
  • Schedule management
  • Financial aid application review
  • Business Planning
  • Administrative operations
  • Office equipment maintenance
  • Meeting logs management
  • 10-key proficiency
  • Bookkeeping operations
  • Month-end documentation
  • Account evaluation
  • Collections and invoice processing
  • Internal controls and audits
  • Data collection and sampling
  • Payroll processing
  • GL reconciliation
  • Budgetary Governance
  • Cash Flow analysis
  • Financial Planning
  • Corporate tax preparation
  • Financial Assessment
  • Payroll operations
  • Payment processing
  • Accounts payable
  • Accounts receivable
  • Budget forecasting
  • AR and AP expertise
  • Regulatory Compliance
  • Expense account management
  • Financial reporting
  • Sales commission knowledge
Education and Training
Certificate - CNA/Phlebotomy
Tennessee College Of Applied Technology - ElizabethtonElizabethton, TN
Associate of Applied Science - Nursing Administration
Northeast State Community CollegeBlountville, TN
Bachelor of Science - Medical Office Administration
East Tennessee State UniversityJohnson City, TN
BBA - Health Administration
Colorado Technical UniversityColorado Springs, CO
Certifications
  • CNA License
  • Certified Phlebotomist, 2001
  • CMA- Certified Management Accountant
  • CAA- Certified Administrative Assistant
Summary

Experienced Accounting Assistant and Administration professional with 20 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Experience
AdministratorDalok LLC. | Bristol , Tennessee
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Mitigated financial discrepancies by accurately managing bank account transactions, Star builder system journal entries, A/P and A/R.
  • Mitigated financial discrepancies, accurately monitoring payroll, credit card purchases, invoicing and budgeting.
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Kept software updated with latest patches to prevent unauthorized access.
  • Spearheaded special projects throughout lifecycle to final resolution.
  • Grew revenue by developing key programs focused on promoting business.
  • Handled all public relations, enhancing company's reputation through media exposure.
  • Organized activities to reward employees and provide motivation and improve efficiency.
  • Increased office organization by developing filing system and customer database protocols.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Smoothly facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
  • Established responsible curriculum by creating master schedules and becoming key player in professional development.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care.
  • Mitigated regulatory risks by guaranteeing program requirements adhered to all compliance standards.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Analyzed and identified improvements to implement in department systems and controls.
  • Scheduled maintenance for office equipment to keep machines operating efficiently.
  • Pitched in to help with office tasks, including learning how to read blueprints as well as learning CAD programs busy periods and staff absences.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Performed billing, collection and reporting functions for Technical and Medical Office's generating over $1,000,000.00 annually.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Organized and maintained documents, files and records.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Accountant AssistantBest Investments Financial | Johnson City, Tennessee
  • Oversaw project planning tasks, collaborating with the business owner to provide optimal coverage across operations areas.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Oversaw WFM and staff scheduling to keep office operations smooth and efficient.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Recorded meeting minutes for documentation purposes and disseminated to company attorney and VP.
  • Provided employee onboarding services and supported department members to increase productivity and performance.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Delivered in-depth research on accounts and contracts to assist sales team.
  • Implemented full-scale training program to provided education on department tasks and processes.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
  • Processed financial documents, including contracts, expense reports and invoices.
  • Processed, tracked and pursued resolutions for the new business owners to keep records and accounts current.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Monitored and tracked project performance data with PeachTree and Quickbooks to generate reports and keep management informed of important trends.
  • Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth financial rollouts.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Assessed employee performance and capabilities, addressing uncovered weaknesses to promote staff growth.
  • Processed all payroll entries and reports for up to 50 employees.
  • Coordinated timely payments from vendors, clients and account holders.
  • Maintained process documentation for financial department operations.
  • Balanced reports and batch summaries to submit for approval.
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Created reports for Quarterly and Yearly financial reviews.
  • Evaluated collection reports to determine collections status and outstanding balance amounts.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Reviewed general ledger entries for accuracy and completeness.
  • Evaluated expense reports for accuracy and adherence to company policies.
  • Detailed financial data for management and stakeholders.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Implemented Quickbooks program to streamline finances and increase support for company owner.
  • Tracked income and expenses for business using Quickbooks.
  • Helped change from PeachTree to Quickbooks, transferring data and double-checking for accuracy.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Communicated with company owner about discrepancies and devised plans to reconcile financial issues.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Coded invoices and other records to maintain organized and accurate records.
  • Compiled budget documents and monitored costs to maintain control systems.
CNACP Private DutyBlue Cross Blue Shield | Elizabethton, Tennessee
  • Obtained medical assistance, equipment and community resources for optimal patient success with medical interventions.
  • Recorded care information accurately and completely in electronic data systems.
  • Modeled ADL protocols to assist patients and family members for continuity of care for patients.
  • Rendered therapeutic nursing interventions for individualized plan of care following homecare guidelines.
  • Maintained optimal ventilator settings and operations to meet patient care needs.
  • Performed wound care, monitored catheters and recorded food and fluid intake.
  • Reported patient assessment findings and physical and psychosocial responses to nursing intervention for progress towards care goals.
  • Assessed signs and symptoms indicating physiologic and psychosocial changes in patient's condition.
  • Reported abnormal findings to case manager and physician for immediate intervention orders.
  • Gathered entire medical histories and information to update medical records.
  • Facilitated medication management, including education and monitored for side effects in collaboration with providers.
  • Discussed individualized education to answer questions for patients and family.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Documented all therapies, including Physical Therapy and Occupational Therapy to keep patient charts up-to-date.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Reached out to patients to convey lab results and provide care instructions.
  • Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Answered patient questions and provided take-home materials for further information.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Treated patients by administering various types of medications and therapies.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Collected blood and urine samples for test and urinalysis.
Accomplishments
  • Recognized as Employee of the month every month for the first year at Best Investments for outstanding performance and team contributions.
  • Negotiated with vendors, saving the company over $25,000 annually.
Activities and Honors
  • Phi-Theta Kappa
  • President's List at East Tennessee State University for 4.0 4 years in a row.
  • Member, Alumni Association and Honor Roll for all years of college.
  • Awarded highest Mathematical Class Percentage in history at Northeast State Community College in Probability and Statistics earning my credit with a 99.5% average.
  • Volunteer for a variety of organizations in spare time in regards to medical sickness and deformities as well as cancer patients.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dalok LLC.
  • Best Investments Financial
  • Blue Cross Blue Shield

School Attended

  • Tennessee College Of Applied Technology - Elizabethton
  • Northeast State Community College
  • East Tennessee State University
  • Colorado Technical University

Job Titles Held:

  • Administrator
  • Accountant Assistant
  • CNACP Private Duty

Degrees

  • Certificate - CNA/Phlebotomy
    Associate of Applied Science - Nursing Administration
    Bachelor of Science - Medical Office Administration
    BBA - Health Administration

Similar Resumes

View All
Administrator-resume-sample

Administrator

GameGrinders

Brooklyn, New York