(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Well-organized Administrative professional bringing excellent multitasking abilities developed over 25 years of Admistrative experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in Microsoft Office with expertise in database management.

  • Travel coordination
  • Documentation and reporting
  • Financial Oversight
  • Budgeting
  • Staff Management
  • Administrative support
  • Strategic Planning
  • Bookkeeping
  • Sorting and labeling
  • System upgrades
  • Office administration
  • Operations Oversight
  • Expense Reporting
  • Scheduling
  • Purchasing
  • Performance improvement
  • Office management
  • Mail handling
  • Hardware knowledge
Liberty County High School Bristol, FL Expected in 05/1993 High School Diploma : - GPA :
Work History
Regency Care Of Copley - Administrator
Copley, OH, 02/1998 - Current
  • Successfully juggled multiple projects simultaneously to aid executive leaders.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Interpreted management directives to define and document administrative staff processes.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Directed hiring and recruitment of personnel in all departments.
  • Increased revenue by developing key programs focused on promoting business.
  • Managed scheduling, travel arrangements, communications screening and other administrative support tasks for all personnel.
  • Oversaw budget and tracked expenses against plans.
  • Oversaw successful planning and execution of safety meetings, company parties and retreat events for groups of up to sixteen to twenty attendees.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Developed revisions to employee safety, training, equipment maintenance systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Devised and implemented improvements to reporting procedures to insurance companies, IRS, Department of Revenue and Florida Division of Corporations .
  • Entered and maintained departmental records into company database using Microsoft Excel.
  • Collected, validated and distributed Workman's Compensation Rules and Regulations and Personal and Machine Operations information to employees.
  • Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Made decisions affecting daily operations such as overseeing purchasing and inventory management.
  • Managed bi-weekly payroll for over eight employees, as well as insurance matters, workman's compensation and compliance reporting.
Clearesult, Inc. - Media Specialist
Seattle, WA, 01/2011 - 06/2020
  • Implemented and maintained automated catalogs, circulation systems and textbook check-out services, including student obligations and responsibilities for materials.
  • Developed and maintained collection of resources appropriate to curriculum, students and teaching and learning styles inherent within school community.
  • Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
  • Developed and executed yearly budgets to purchase yearly acquisitions, including books, periodicals, supplies and computer software and hardware.
  • Updated students on use of Internet as reference tool to access latest information and differentiate between relevant and irrelevant sites and material.
  • Updated library collection to include multicultural titles to fit student population.
  • Encouraged reading, information literacy skills and information resources through activities, including book clubs and reading programs.
  • Collaborated with teachers by scheduling library activities and procuring resources, including Media Fundraisers, Bookfairs and Student Reward Event activities.
  • Grew revenue by $3,000.00 by planning and executing fundraising events.
Department Of Veterans Affairs - Secretary
Bonham, TX, 06/2015 - 06/2017
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Provided clerical support to seventy company employees by copying, faxing and filing documents.
  • Answered and directed calls using multi-line switchboard.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Performed office-related support tasks and clerical functions, including attendance records of students, arranging for substitute teachers, and leave requests and forms.
  • Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to students, parents and staff.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Developed correspondence letters, memos and emails.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.

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School Attended

  • Liberty County High School

Job Titles Held:

  • Administrator
  • Media Specialist
  • Secretary


  • High School Diploma

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