Administrator Resume Example Southwest Airlines

ADMINISTRATOR

Professional Summary

Talented Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.

Skills

Office administration
Travel coordination
Operations Oversight
Expense Reporting
Financial Oversight
Budgeting
Scheduling
Purchasing

Administrative support
Sorting and labeling
Mail handling
Business administration
Data Entry
Office management
Documentation and reporting
Expense reporting

Work History

Administrator, 09/2009 to 09/2020
Southwest Airlines – Lubbock, Texas

Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
Assessed personnel performance and implemented incentives and team-building events to boost morale
Successfully juggled multiple projects simultaneously to aid leaders
Established and updated monthly work schedules for supervisors
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
Prepared daily time sheet reports to assist business leaders with key decision making and strategic operational planning
Codified office structures and processes to promote teamwork and performance
Oversaw successful planning and execution of director meetings, station parties and company events for groups of 50 or more attendees
Maintained accurate, current and compliant financial records by monitoring and addressing variances
Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs
Managed scheduling, travel arrangements, communications screening and other administrative support tasks
Processed all paperwork for hiring and recruitment of personnel in all departments
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office
Oversaw budget and tracked expenses against plans
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
Maximized branding outreach by facilitating marketing initiatives
Reduced record keeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities

Office Assistant, 05/2008 to 09/2009
Manpower – Hammond, IN

Worked for several different companies to assistant in various office duties.

Routed incoming calls and faxes and drafted detailed messages to expedite response
Managed smooth processing of paperwork to support office productivity
Performed wide-ranging administrative, financial and service-related functions
Managed multi-line telephone system and greeted claimants during office visits

Customer Service Representative, 03/2003 to 03/2008
Continental Express – Lubbock, Texas

Provided primary customer support to internal and external customers in fast-paced environment.
Responded to customer requests for products, services and company information.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Offered advice and assistance to customers, paying attention to special needs or wants.

Legal Assistant, 08/2002 to 02/2004
Teresia DePoyster Law Office – Lubbock, Texas

Wrote and filed pleadings with criminal court on schedule to maximize case success.
Attracted new clients by creating and implementing innovative marketing strategies.
Maintained litigation docket and calendars for attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.
Conferred with clients and other involved parties to gather and track case information.
Produced legal documents, including contracts and real estate closing statements.
Provided key administrative assistance to senior management.
Scheduled appointments, court appearances and depositions.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Analyzed client balance sheets for auditing purposes.
Collected and prepared pre-trial discoveries, records and evidence, including interviews of witnesses, clients and law enforcement.
Developed positive working relationship with courts, clients, law enforcement members and attorneys.
Contacted clients to schedule appointments and discuss progress of cases.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Completed electronic filings, initiated billing statements and managed all firm administrative matters.
Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.

Education

High School Diploma: 05/1999
Frenship High School - Wolfforth, TX

No Degree: Sports ManagementSouthern New Hampshire University - Hooksett, NH

Resume Overview

Companies Worked For:

Southwest Airlines
Manpower
Continental Express
Teresia DePoyster Law Office

School Attended

Frenship High School
Southern New Hampshire University

Job Titles Held:

Administrator
Office Assistant
Customer Service Representative
Legal Assistant

Degrees

High School Diploma : 05/1999
No Degree : Sports Management

Administrator Resume Example

Resume Score: 80%

Resume Overview

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