(555) 432-1000 - - resumesample@example.com - -
Personable and responsible Cashier with over 4 years in retail and customer service. Solid team player with upbeat, positive attitude. Self-motivated with exceptional communication and computer abilities.
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- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Complete forms in accordance with company procedures.
- Learn to operate new office technologies as they are developed and implemented.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Perform various financial activities such as cash handling, deposit preparation, and payroll.
- Supervise and participate in kitchen and dining area cleaning activities.
- Resolve customer complaints regarding food service.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Weigh items sold by weight to determine prices.
- Issue trading stamps, and redeem food stamps and coupons.
Scotia Glenville High School - Glenville, NY
Coursework in Business, Marketing and Communications
Coursework in Business Administration
92.6 GPA
Coursework in Psychology and Sociology
Albany County Career and Technical School - Albany, NY
Coursework in Adult and Family Health
Coursework in Acute Care Nursing
- Promoted to Assistant Manager after only 6 months of employment.
- Training
- Responsible for training all new employees to ensure continued quality of customer service.
- Computer Proficiency -
- Created PowerPoint presentations that were successfully used for business development.
- File Management -
- Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
- Scheduling
- Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Data Reporting -
- Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
Documentation
- Documented patient intake information.
- Patient Care
- Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.
- Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
cash handling, CPR, credit, clients, customer service, database management, fax machines, financial, forms, letters, mark, materials, mail, money, office, Nursing, office equipment, payroll, personnel, phone systems, copiers, quality, read, safety, spreadsheet, telephones, word processing
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School Attended
- Scotia Glenville High School
- Albany County Career and Technical School
Job Titles Held:
- Administrator
- Assistant Manager
- Customer Service Cashier
Degrees
- High School Diploma
- Certified Nurse Assistant
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