Administrator resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Personable and responsible Cashier with over 4 years in retail and customer service. Solid team player with upbeat, positive attitude. Self-motivated with exceptional communication and computer abilities.
Core Qualifications
Computer proficient
File/records maintenance
Quick learner
Training and development
Spreadsheet development
QuickBooks
Active listening skills
Employee relations specialist
Troubleshooting skills
Microsoft Office proficiency
Spreadsheet management
Filing and data archiving
Time management
Schedule management
Problem resolution
Strong organizational skills
Energetic work attitude
Large cash/check deposits expert
Markdown/promotional procedures
Store maintenance ability
Telecommunication skills
Opening/closing procedures
High customer service standards
Adaptive team player
Experience
09/2014 to 11/2014AdministratorSanne Group | New York, NY,
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Complete forms in accordance with company procedures.
Learn to operate new office technologies as they are developed and implemented.
Schedule and confirm appointments for clients, customers, or supervisors.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
01/2012 to 09/2014Assistant ManagerUs Storage Centers | San Pedro, CA,
Train workers in food preparation, and in service, sanitation, and safety procedures.
Perform various financial activities such as cash handling, deposit preparation, and payroll.
Supervise and participate in kitchen and dining area cleaning activities.
Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
08/2011 to 2012Customer Service CashierRaising Canes Chicken | West Valley City, UT,
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Greet customers entering establishments.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Weigh items sold by weight to determine prices.
Issue trading stamps, and redeem food stamps and coupons.
Education
Expected in 2013High School Diploma | BusinessScotia Glenville High School, Glenville, NYGPA:
Coursework in Business, Marketing and Communications
Coursework in Business Administration
92.6 GPA
Coursework in Psychology and Sociology
Expected in 2012Certified Nurse Assistant | NursingAlbany County Career and Technical School, Albany, NYGPA:
Coursework in Adult and Family Health
Coursework in Acute Care Nursing
Professional Affiliations
Accomplishments
Promoted to Assistant Manager after only 6 months of employment.
Training
Responsible for training all new employees to ensure continued quality of customer service.
Computer Proficiency -
Created PowerPoint presentations that were successfully used for business development.
File Management -
Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
Scheduling
Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Data Reporting -
Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
Documentation
Documented patient intake information.
Patient Care
Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.
Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
Certifications
Certified In CPR
* Internship At Albany County Nursing Home
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