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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Personable and responsible Cashier with over 4 years in retail and customer service. Solid team player with upbeat, positive attitude. Self-motivated with exceptional communication and computer abilities.

Core Qualifications
  • Computer proficient
  • File/records maintenance
  • Quick learner
  • Training and development
  • Spreadsheet development
  • QuickBooks
  • Active listening skills
  • Employee relations specialist
  • Troubleshooting skills
  • Microsoft Office proficiency
  • Spreadsheet management
  • Filing and data archiving
  • Time management


  • Schedule management
  • Problem resolution
  • Strong organizational skills
  • Energetic work attitude
  • Large cash/check deposits expert
  • Markdown/promotional procedures
  • Store maintenance ability
  • Telecommunication skills
  • Opening/closing procedures
  • High customer service standards
  • Adaptive team player
Experience
09/2014 to 11/2014
Administrator Sanne Group New York, NY,
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Learn to operate new office technologies as they are developed and implemented.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
01/2012 to 09/2014
Assistant Manager Us Storage Centers San Pedro, CA,
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Resolve customer complaints regarding food service.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
08/2011 to 2012
Customer Service Cashier Raising Canes Chicken West Valley City, UT,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps, and redeem food stamps and coupons.
Education
Expected in 2013
High School Diploma: Business
Scotia Glenville High School - Glenville, NY
GPA:

Coursework in Business, Marketing and Communications

Coursework in Business Administration

92.6 GPA

Coursework in Psychology and Sociology

Expected in 2012
Certified Nurse Assistant: Nursing
Albany County Career and Technical School - Albany, NY
GPA:

Coursework in Adult and Family Health

Coursework in Acute Care Nursing

Professional Affiliations
Accomplishments
  • Promoted to Assistant Manager after only 6 months of employment.
  • Training
  • Responsible for training all new employees to ensure continued quality of customer service.
  • Computer Proficiency -
  • Created PowerPoint presentations that were successfully used for business development.
  • File Management -
  • Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Scheduling
  • Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Data Reporting -
  • Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.

Documentation

  • Documented patient intake information.
  • Patient Care
  • Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.
  • Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
Certifications
Certified In CPR * Internship At Albany County Nursing Home
Skills

cash handling, CPR, credit, clients, customer service, database management, fax machines, financial, forms, letters, mark, materials, mail, money, office, Nursing, office equipment, payroll, personnel, phone systems, copiers, quality, read, safety, spreadsheet, telephones, word processing

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Resume Overview

School Attended

  • Scotia Glenville High School
  • Albany County Career and Technical School

Job Titles Held:

  • Administrator
  • Assistant Manager
  • Customer Service Cashier

Degrees

  • High School Diploma
  • Certified Nurse Assistant

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