administrative support supervisor resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Focused Administrative Support Supervisor handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments.

  • Fully experienced with
  • Microsoft Word, PowerPoint, and Excel.
  • Experienced with maintaining, upgrading PC hardware, and related equipment/software to ensure optimal performance. Experienced with MS Office, Outlook and Windows 7, Mac environments and Adobe Photoshop CS6, Illustrator, and basics of InDesign. Basic understanding of Accounting system EFI Pace and Go File Room.
  • Database Development
  • Articulate and have pleasant phone demeanor, possess excellent communication, and interpersonal skills, self-motivated, and eager to learn.
  • Efficient and well organized, Multi-tasking, Flexibility, Customer Service, Time Management, Organization, Attention to Detail, Professionalism, and Quality Focused. Dependable, highly motivated, reliable, and committed to professional standards.
  • Policy and Procedure Modification
  • Report Preparation and Analysis
  • Office Management
  • Employee Performance Evaluations
  • Accounts Payable and Accounts Receivable
  • Administration
  • Information Management
  • Individual Instruction
Work History
Administrative Support Supervisor, 06/2021 - Current
Unc Health Care Systems Mayodan, NC,
  • Ensuring efficient day-to-day operations of Organization and supporting work of management and other staff members
  • As Administrative Support Specialist, was responsible for calling patients to assist t with home monitor connectivity and/or basic device troubleshooting
  • Tasked with basic patient education and setting schedules
  • Required to support clinicians and other administrative staff as needed
  • Subject-Matter Expert regarding all major cardiac home monitors: Biotronik, Boston Scientific, Medtronic and Merlin Abbot (formally St
  • Jude Medical) and how to troubleshoot them
  • Was promoted to Supervisor in September
  • Supervised all regions and admins within those regions
  • Head of metrics gathering, analysis and reporting for production, billing and logistics
  • Responding to patient and clinic complaints
  • Provided guidance and additional training
  • Approved employee time cards for both stateside and off-shore employees, along with approving time off
  • HIPPA and OSHA certified
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Maintained CRM database with customer updates and report generation.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Transcribed meeting minutes for management's records.
  • Addressed questions and managed communications with patients and insurance agents.
  • Completed bi-weekly payroll for 15 employees.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Admin Manager.
  • Responded to questions and managed communications with patients and clinicians.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
Seasonal Administrative Assistant, 01/2021 - 05/2021
Rentokil Initial Washingtonville, NY,
  • Overseeing daily office operations
  • Coordinating with other office locations regarding paper filling printing and mailing
  • Scan and edit documents for processing
  • Prepare communications, such as tax organizers, invoices, reports and other correspondence
  • Collate and distribute mail
  • Create and maintain filing systems, both paper and digital
  • Managing office inventory
  • Answer phones and greet visitors
  • Contact maintenance for resident requests or emergency repair.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
Data Entry Clerk, 01/2020 - 03/2020
The Pic Group New Baltimore, MI,
  • Processed new vehicles in company system
  • Create check requests for DMV
  • Processed average of 800 Manufacturer's Statement of Origin per week
  • Added unique Motor Vehicle Administration number for each vehicle
  • Added plates based on states
  • Created and mailed out car packs to send to corresponding rental office for new vehicles processed
  • Correct any missing data regarding current vehicles in system BluZone.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Located and corrected data entry errors and reported to management.
  • Verified accuracy of data before transcribing.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
Accounts Payable Clerk, 04/2019 - 09/2019
Dent Wizard International San Antonio, TX,
  • Researched vendor statements and reviewed invoices for appropriate documentation and approval, prior to payment
  • Entered invoices and matched to received purchase order
  • Processed average of 700 invoices per week
  • Maintained database of invoices and their payment status
  • Distributed, coded, and processed invoices for various departments
  • Worked as a team-player in this job role to get the job done accurately & in a timely manner
  • Resubmitted for processing for final approval, checked on returned items, that were keyed into system that was not approved for variety of reasons
  • Cleared up issues and resubmitted for approval
  • Prepared vendor invoices and processed incoming payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Matched purchase orders with invoices and recorded necessary information.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Bachelor of Arts: Illustration, Expected in 06/2014
Lesley University College of Art And Design - Cambridge, MA,
Status -

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Resume Overview

School Attended

  • Lesley University College of Art And Design

Job Titles Held:

  • Administrative Support Supervisor
  • Seasonal Administrative Assistant
  • Data Entry Clerk
  • Accounts Payable Clerk


  • Bachelor of Arts

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