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administrative support supervisor resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in Microsoft Office, Adobe, Teams and Google Docs.

Skills
  • Proficient in Microsoft Office
  • Customer service excellence
  • Staff education and training
  • Technical Support
  • Documentation and reporting
  • Ordering knowledge
  • Purchase orders organization
  • Business correspondence
  • Relationship Building
  • Time management
  • Data Entry
  • Verbal and written communication
Work History
Administrative Support Supervisor, 11/2010 to 04/2020
State Of MontanaWolf Point, MT,
  • Improved inventory accuracy from less than 50% to 90% within two years
  • Instrumental in drafting of new policies and creating procedure manuals and PowerPoint training guides
  • Administrative duties, including, creating correspondence, inventory ordering, tracking, record keeping, distributing any changes in product and procedure information to employees and customers
  • Constant communication with all departments to ensure that all customers orders are fulfilled timely and accurately
  • Check stock availability, create invoices and process all orders and payments
  • Interacted with customers and outside vendors professionally by phone, email or in-person to provide information and directed to desired staff members
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Worked with technicians and team members to understand supply needs and bring levels within desired tolerances
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
Administrative Assistant, 08/2007 to 11/2008
South Carolina Job BoardOtranto, SC,
  • Reported directly to Vice President of Sales
  • Supported front office staff by providing word processing of correspondence and reports
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
  • Answered incoming calls and directed messages to correct parties
  • Instrumental in locating $100,000 in fraudulent expense reports
  • Worked on special projects, taking the lead on important project initiatives
  • Scheduled meetings and assist in making travel arrangements
  • Updated office calendar with new meetings, events, and appointments to avoid overbooking
  • Processed monthly expense reports for all outside salespeople
  • Organized conferences and special events, including setting up catering and preparing all supporting materials
Education
Bachelor of Science: Business Management, Expected in 2020
St. Joseph's College - Patchogue, NY,
GPA:
Associate of Science: Business Management, Expected in 2018
SUNY Empire State College - Saratoga Springs, NY
GPA:

GPA: 3.4, Awarded St. Joseph academic scholarship for maintaining a GPA of 3.0 or higher.

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Resume Overview

School Attended

  • St. Joseph's College
  • SUNY Empire State College

Job Titles Held:

  • Administrative Support Supervisor
  • Administrative Assistant

Degrees

  • Bachelor of Science
  • Associate of Science

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