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Administrative Support Supervisor Resume Example

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ADMINISTRATIVE SUPPORT SUPERVISOR
Professional Summary

Reliable and enthusiastic Administrative Assistant offering over ten years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for members and staff.

Skills
  • Proficient in Microsoft Office
  • Customer service excellence
  • Staff education and training
  • Technical Support
  • Documentation and reporting
  • Ordering knowledge
  • Purchase orders organization
  • Business correspondence
  • Relationship Building
  • Time management
  • Data Entry
  • Verbal and written communication
Work History
Administrative Support Supervisor11/2010 to 04/2020
Company Name, City, State
  • Improved inventory accuracy from less than 50% to 90% within two years
  • Instrumental in drafting of new policies and creating procedure manuals and PowerPoint training guides
  • Administrative duties, including, creating correspondence, inventory ordering, tracking, record keeping, distributing any changes in product and procedure information to employees and customers
  • Constant communication with all departments to ensure that all customers orders are fulfilled timely and accurately
  • Check stock availability, create invoices and process all orders and payments
  • Interacted with customers and outside vendors professionally by phone, email or in-person to provide information and directed to desired staff members
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Worked with technicians and team members to understand supply needs and bring levels within desired tolerances
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
Administrative Assistant08/2007 to 11/2008
Company Name, City, State
  • Reported directly to the Vice President of Sales
  • Supported front officestaff by providing word processing of correspondence and reports
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
  • Answered incoming calls and directed messages to the correct parties
  • Instrumental in locating $100,000 in fraudulent expense reports
  • Worked on special projects, taking the lead on important project initiatives
  • Scheduled meetings and assist in making travel arrangements
  • Updated office calendar with new meetings, events, and appointments to avoid overbooking
  • Processed monthly expense reports for all outside salespeople
  • Organized conferences and special events, including setting up catering and preparing all supporting materials
Administrative Assistant01/2005 to 08/2007
Company Name, City, State
  • Reported directly to Financial Consultants in a bank setting
  • Handled large volume of inbound sales calls from clients, insurance and financial companies and employees from different bank locations
  • Implemented a marketing plan to help boost sales within our region
  • Booked and confirmed all appointments with potential clients and assisted those clients with processing of any paperwork and claims
  • Took and passed Series 6 Licensing test
  • Maintained all 500 client files, which included, making deposits, fund transfers, sending statements, updating files and other duties necessary
  • Scheduled meetings and assist in making travel arrangements
  • Supported front office staff by providing word processing of correspondence and reports
Education
Bachelor of Science: : Business Management, 2020
St. Joseph's College - City
Associate of Science: : Business Management, 2018
SUNY Empire State College - City, State

GPA: 3.4, Awarded St. Joseph academic scholarship for maintaining a GPA of 3.0 or higher.

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Resume Overview

School Attended

  • St. Joseph's College
  • SUNY Empire State College

Job Titles Held:

  • Administrative Support Supervisor
  • Administrative Assistant

Degrees

  • Bachelor of Science : Business Management , 2020
    Associate of Science : Business Management , 2018

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