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Administrative Support Specialist - Surgery Referral Coordinator Resume Example

Resume Score: 90%

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ADMINISTRATIVE SUPPORT SPECIALIST - SURGERY REFERRAL COORDINATOR
Summary
To obtain a long-term, part-time position in a supportive, nurturing environment dedicated to helping children learn fundamental developmental skills by coordinating with the Lead Teacher to ensure a consistent approach to emotional, social and practical learning.
Core Qualifications
  • Dependable and Punctual
  • Compassionate and Energetic
  • Flexible and adaptable to change
  • Excellent communication skills
  • Organized and a Team player
Experience
02/2012 to 02/2015
Administrative Support Specialist - Surgery Referral CoordinatorEast Carolina University - Greenville, NC
  • Manage clinical, surgical, and administrative schedules and multiple calendars
  • Generate and distribute On-Call Schedules for Plastic Surgery ER, Hand, and Face Call
  • Arrange travel, Meetings, Journal Clubs and Educational Labs
  • Maintain Monthly Medical Directors Logs, Physicians' CV's Annual Physician Reports and Professional Billing for lawyers
  • Liaison to patients, vendors, medical residents, medical students and visitors
  • Schedule pre-op appointments and Coordinate surgeries
  • Responsible for Insurance verification, starting and maintaining surgery admit requests, referral requests and diagnostic imaging and therapy referrals
  • Obtain authorizations for surgeries, therapy, and diagnostic imaging
  • Schedule appointments for imaging and therapy, surgery, pre-op and post-op appointments with the patient, Dr. and the place of service
  • Act as a chaperone in exam rooms
  • Assist with minor procedures, Stock exam rooms, Clean patient exam rooms
  • Photograph patients (Before and After procedures)
  • Computer Skills include: EHR/ Health span, Centricity / Logician, Mirrors, MS Word, MS Excel, MS Power Point Knowledge of ICD-9 and CPT coding.
02/2001 to 02/2012
Business Manager - Financial Coordinator -Chair side AssistantDr. A. Daniel Warren - Greenville, NC
  • Dental Assisting including independent dental procedures, taking patient records (x-rays, pictures, impressions) adjusting patient braces and appliances and instructing them on proper care and oral hygiene - 80% of patients were children
  • Supervising office staff, customer service, coordinating with other dental professionals
  • Human Resources, Marketing and Promotion for Practice
  • Ordering supplies and maintaining a budget
  • Lab work: making and fitting appliances and retainers
  • Answering multi-line phone, scheduling rationale, filing, maintaining front reception independently, all general office duties
  • Computer Skills including: MS Word, MS Excel, MS Power Point, Quickbooks, OrthoTrac, Photo Eze.
02/1998 to 12/2000
Server - Hostess - Shift ManagerBeacon Street Boston Café - Fairfax, VA
  • Worked in coordination with a diverse group of individuals to ensure that customers got quality service and satisfaction.
  • Assisted others in carrying out their part of preparing/serving meals.
  • Maintained serving standards, followed all regulations and was responsible for preparing effective shift schedules
  • Able to serve more than one customer/party at a time and handle multiple tasks.
  • Exhibited good judgment, problem solving and interpersonal skills.
  • Ability to work for long hours and handle money
08/1998 to 08/2000
Lead Teacher - 2yr old classroomChesterbrook Academy Preschool - Alexandria, VA
  • Collaborated with an assistant teacher, which I supervised
  • Developed curriculum and lesson plans to meet the physical, emotional, and social needs of children.
  • Facilitated and implemented circle time, art, music and other classroom activities
  • Supervised children on class field trips, nature walks and on playground
  • Assisted with meal preparation, serving meals and cleaning up.
  • Charted children's behavior, attendance, and daily statistics
  • Spoke to parents about their child's behavior as well as offering strategies and advice.
  • Designed, decorated and arranged classroom
  • Partnered with parents to support, guide and share in their child's growth and development - offered strategies and advice
  • Maintained progress notes evaluating behavior, development, and health of all children
07/1997 to 08/1998
Assistant Teacher - 2 yr old classroomBurke Country Day School - Burke, VA
  • Responsible for the co-planning, preparation and implementation of daily lessons and activities, for children aged 2 to 3
  • Worked to create a nurturing environment to meet the emotional, social, physical and cognitive needs of each child in the class.
  • Ensured that the classroom environment was arranged in accordance with program goals and philosophy.
  • Maintained open communication with parents to follow the progress of their child through daily personal interaction, parent/teacher conferences.
  • Assisted with the daily clean-up and re-organization of classroom and supplies.
  • Took inventory of classroom supply closet and prepared requisition order for Teacher review.
  • Ran errands for Teacher during classroom hours including escorting students to office or nurse.
  • Assembled snacks and assisted students during lunch time with eating and clean-up.
  • Provided essential care for those students unable to use toilet facilities on their own.
  • Prepared classroom and learning or activity material prior to start of school day.
  • Supervised students while playing in classroom or on playground to ensure health and safety.
Education and Training
2011
Bachelor of Science: Business Administration, Health Care ManagementMount Olive College - Washington, NC
Business Administration, Health Care Management
Cum Laude
2009
Business Administration, Human Resources, HealthCare ManagementPitt Community College - Winterville, NCBusiness Administration, Human Resources, HealthCare Management
Accreditations and Licenses
 UNC School of Dentistry NC AHEC program - Intraoral Radiography and Dental Assisting.Completed 11/02
​
CPR/First Aid Certified (1997-2015)
​
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Resume Overview

Companies Worked For:

  • East Carolina University
  • Dr. A. Daniel Warren
  • Beacon Street Boston Café
  • Chesterbrook Academy Preschool
  • Burke Country Day School

School Attended

  • Mount Olive College
  • Pitt Community College

Job Titles Held:

  • Administrative Support Specialist - Surgery Referral Coordinator
  • Business Manager - Financial Coordinator -Chair side Assistant
  • Server - Hostess - Shift Manager
  • Lead Teacher - 2yr old classroom
  • Assistant Teacher - 2 yr old classroom

Degrees

  • Bachelor of Science : Business Administration, Health Care Management
    Business Administration, Human Resources, HealthCare Management

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