ADMINISTRATIVE SUPPORT SPECIALIST - SURGERY REFERRAL COORDINATOR
To obtain a long-term, part-time position in a supportive, nurturing environment dedicated to helping children learn fundamental developmental skills by coordinating with the Lead Teacher to ensure a consistent approach to emotional, social and practical learning.
Dependable and Punctual
Compassionate and Energetic
Flexible and adaptable to change
Excellent communication skills
Organized and a Team player
02/2012 to 02/2015
Administrative Support Specialist - Surgery Referral CoordinatorEast Carolina University － Greenville, NC
Manage clinical, surgical, and administrative schedules and
Generate and distribute On-Call Schedules for Plastic Surgery
ER, Hand, and Face Call
Arrange travel, Meetings, Journal Clubs and Educational Labs
Maintain Monthly Medical Directors Logs, Physicians' CV's
Annual Physician Reports and Professional Billing for lawyers
Liaison to patients, vendors, medical residents, medical students
Schedule pre-op appointments and Coordinate surgeries
Responsible for Insurance verification, starting and maintaining
surgery admit requests, referral requests and diagnostic imaging
and therapy referrals
Obtain authorizations for surgeries, therapy, and diagnostic
Schedule appointments for imaging and therapy, surgery, pre-op
and post-op appointments with the patient, Dr. and the place of
Act as a chaperone in exam rooms
Assist with minor
procedures, Stock exam rooms, Clean patient exam rooms
Photograph patients (Before and After procedures)
Computer Skills include: EHR/ Health span, Centricity / Logician,
Mirrors, MS Word, MS Excel, MS Power Point
Knowledge of ICD-9 and CPT coding.
02/2001 to 02/2012
Business Manager - Financial Coordinator -Chair side AssistantDr. A. Daniel Warren － Greenville, NC
Dental Assisting including independent dental procedures, taking patient records (x-rays, pictures, impressions) adjusting patient braces and appliances and instructing them on proper care and oral hygiene - 80% of patients were children
Supervising office staff, customer service, coordinating with other dental professionals
Human Resources, Marketing and Promotion for Practice
Ordering supplies and maintaining a budget
Lab work: making and fitting appliances and retainers
Answering multi-line phone, scheduling rationale, filing, maintaining front reception independently, all general office duties
Computer Skills including: MS Word, MS Excel, MS Power Point,
Quickbooks, OrthoTrac, Photo Eze.
02/1998 to 12/2000
Server - Hostess - Shift ManagerBeacon Street Boston Café － Fairfax, VA
Worked in coordination with a diverse group of individuals to
ensure that customers got quality service and satisfaction.
Assisted others in carrying out their part of preparing/serving
Maintained serving standards, followed all regulations and was
responsible for preparing effective shift schedules
Able to serve more than one customer/party at a time and handle
Exhibited good judgment, problem solving and interpersonal
Ability to work for long hours and handle money
08/1998 to 08/2000
Lead Teacher - 2yr old classroomChesterbrook Academy Preschool － Alexandria, VA
Collaborated with an assistant teacher, which I supervised
Developed curriculum and lesson plans to meet the physical, emotional, and social needs of children.
Facilitated and implemented circle time, art, music and other classroom activities
Supervised children on class field trips, nature walks and on playground
Assisted with meal preparation, serving meals and cleaning up.
Charted children's behavior, attendance, and daily statistics
Spoke to parents about their child's behavior as well as offering strategies and advice.
Designed, decorated and arranged classroom
Partnered with parents to support, guide and share in their child's growth and development - offered strategies and advice
Maintained progress notes evaluating behavior, development, and health of all children
07/1997 to 08/1998
Assistant Teacher - 2 yr old classroomBurke Country Day School － Burke, VA
Responsible for the co-planning, preparation
and implementation of daily lessons and activities, for children aged 2 to 3
Worked to create a nurturing environment to meet the emotional, social, physical and cognitive needs of each child in the class.
Ensured that the classroom environment was arranged in accordance with program goals and philosophy.
open communication with parents to follow the progress of their child
through daily personal interaction, parent/teacher conferences.
Assisted with the daily clean-up and re-organization of classroom and supplies.
Took inventory of classroom supply closet and prepared requisition order for Teacher review.
Ran errands for Teacher during classroom hours including escorting students to office or nurse.
Assembled snacks and assisted students during lunch time with eating and clean-up.
Provided essential care for those students unable to use toilet facilities on their own.
Prepared classroom and learning or activity material prior to start of school day.
Supervised students while playing in classroom or on playground to ensure health and safety.
Education and Training
Bachelor of Science: Business Administration, Health Care ManagementMount Olive College － Washington, NC
Business Administration, Health Care Management
Business Administration, Human Resources, HealthCare ManagementPitt Community College － Winterville, NCBusiness Administration, Human Resources, HealthCare
Accreditations and Licenses
UNC School of Dentistry NC AHEC program - Intraoral Radiography and Dental Assisting.Completed 11/02