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Administrative Support Services Secretary Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Administrative Support Services Secretary eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of objectives. Motivated to learn, grow and excel in work environment. Experienced Secretary with over thirty (30) years of experience. Excellent reputation for resolving problems, improving satisfaction, and overall operational improvements. Team player that works well with others and excels individually.

Skills
  • Administrative support experience
  • Support services identification
  • Commander support
  • Service and supply support
  • Bookkeeping support
  • Company policy support
  • Administrative writing
  • Administrative staff supervision
  • Supporting personal needs
  • Reporting support
  • Administrative coordination
  • Meeting support
  • Staff direction and support
  • Administrative ability
  • Office support (phones, faxing, filing)
  • Remote access support
  • Strong administrative proficiency
  • Administrative skills
  • Provider support
  • Executive support
  • Coordination of Administrative Activities
Work History
08/2008 to Current Administrative Support Services Secretary City Of Cleveland Police Department | City, STATE,
  • Work with new officers making sure information is submitted to Dispatch, certified for Narcan administration and certified for TBI.
  • Assign the vehicles to the officers, notifying proper personnel for GPS and Radio tracking.
  • Run the Criminal History for officers for court, as well as for prospective employees.
  • Work with volunteer programs (Public Service Unit and Chaplains), organize their annual refresher test and schedule monthly meetings.
  • Run monthly and annual reports for the Captains and Chief of Police.
  • Work with Kim Miller on any vehicle accidents for officers, send forms to be filed with the State, get estimates for repairs, schedule and make sure vehicles are repaired.
  • Notify and provide reports to Kim Miller of accidents involving other department employees, as well as any and all property damage pertaining to other departments.
  • Work with vendors for estimates, requisitions, and purchases.
  • Set up initial requirements for the ten (10) wrecker companies according to City Ordinance and Cleveland Police Policy.
  • Help in CPD Training when secretary unavailable.
  • Fill in for the Chief’s secretary when required.
  • Currently on Professional Standards and Ethics Committee.
  • Prepare Awards and Certificates issued by the Chief of Police to Cleveland Police personnel.
  • Devote special emphasis to punctuality and work ethics in order to maintain an outstanding attendance record, consistently arriving to work ready to start immediately.
07/1998 to 08/2008 Administrative Support Services Secretary City Of Cleveland Police Department | City, STATE,
  • Work with new officers making sure information is submitted to Dispatch, certified for Narcan administration and certified for TBI.
  • Assign the vehicles to the officers, notifying proper personnel for GPS and Radio tracking.
  • Run the Criminal History for officers for court, as well as for prospective employees.
  • Work with volunteer programs (Public Service Unit and Chaplains), organize their annual refresher test and schedule monthly meetings.
  • Run monthly and annual reports for the Captains and Chief of Police.
  • Work with Kim Miller on any vehicle accidents for officers, send forms to be filed with the State, get estimates for repairs, schedule and make sure vehicles are repaired.
  • Notify and provide reports to Kim Miller of accidents involving other department employees, as well as any and all property damage pertaining to other departments.
  • Work with vendors for estimates, requisitions, and purchases.
  • Set up initial requirements for the ten (10) wrecker companies according to City Ordinance and Cleveland Police Policy.
  • Help in CPD Training when secretary unavailable.
  • Fill in for the Chief's secretary when required.
  • Currently on Professional Standards and Ethics Committee.
  • Prepare Awards and Certificates issued by the Chief of Police to Cleveland Police personnel.
  • Devote special emphasis to punctuality and work ethics in order to maintain an outstanding attendance record, consistently arriving to work ready to start immediately.
02/1981 to 12/1997 Insurance Agent/Office Manager Allstate Insurance | City, STATE,
  • Scheduled fact-finding appointments and consultations to determine client needs.
  • Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Developed and maintained long-term relationships with policyholders.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Obtained underwriting approval by completing application for coverage.
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls to swiftly resolve issues and answer questions.
  • Spent ample time with each customer, verbally reviewing and explaining documents to ensure client comprehension.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Managed office in Cleveland and Chattanooga simultaneously.
02/1981 to 12/1997 Court Reporter/Owner Southeast TN Reporting (Self-Owner) | City, STATE,
  • Copied documents for disbursement to the attorneys and proper court
  • Utilized stenography machinery, audio devices, and equipement to record legal transcripts
  • Performed all facets of transcriptions of court hearings , depositions and public hearings
  • Reviewed transcriptions to ensure accuracy in grammar, punctuation and spelling.
  • Traveled throughout Southeast Tennessee to attend and transcript court hearings and depositions
  • Produced legal documents such as depositions, transcript of hearings and evidence for Appellate Courts
  • Adminisitered oath to witnesses for depositions.

Education
Expected in GED | Bradley Central High School, Cleveland, TN GPA:
Expected in | Emphasis in Accounting & Pre-Law Cleveland State Community College, Cleveland, TN GPA:
Hobbies

Enjoy ballroom dancing, gardening, cooking/baking, and grandchildren.

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Resume Strength

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  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Bradley Central High School
  • Cleveland State Community College
Job Titles Held:
  • Administrative Support Services Secretary
  • Administrative Support Services Secretary
  • Insurance Agent/Office Manager
  • Court Reporter/Owner
Degrees
  • GED

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