Oracle Human Resource Management System
Workbrain Time & Labor Management
Microsoft Word, PowerPoint, Excel, Visio and Outlook
CGI FederalMarch 2014 to CurrentAdministrative Support/Indexing Specialist San Antonio, TX
Accurately review and identify various types of imaged medical correspondence for proper indexing and linking to case files of Medicare Recovery Overpayments.
Review caseworker claim notes in preparation of case closure letters.
Provide caseworker support on an as needed basis.
Detroit Police DepartmentOctober 2009 to September 2012Human Resources Manager/Third Deputy Chief Detroit, MI
Provided leadership in support of established goals and managed the daily operation of human resources, specific to payroll processes and benefits to all sworn and non-sworn employees.
Managed time and attendance; employee change requests; on-boarding and terminations.
Participated in succession planning with senior level management.
Participated in developing departmental goals, objectives and systems.
Developed and administered various work plans and procedures.
Identified, defined, developed and implemented process improvements.
Conducted recruitment efforts for job specific projects.
Ensured compliance with labor laws, municipal charter, organized labor contracts, and department policy.
Evaluated reports and results in relation to established goals.
Handled performance appraisals.
Maintained personnel records and reports.
Assisted with the development and implementation of a Human Resources Information System and Time and Leave Management software.
Recommended new approaches, policies, and procedures to effect continued improvement in efficiency of department and services performed.
Served as liaison to other divisions, departments and outside agencies.
Detroit Police DepartmentApril 2006 to October 2009Human Resources Business Partner/Administrative Assistant II Detroit, MI
As a Subject Matter Expert, aligned business processes and objectives with employees and management to custom design and implement a Human Resources Information System and Time and Leave Management software.
Participated with functional consultants to evaluate business requirements.
Identified gaps within current business requirements.
Defined new business processes and procedures.
Analyzed documentation that pertained to municipal charter, standard payroll practices, departmental standard operating procedures, and union contracts.
Created custom solutions for law enforcement personnel.
Developed data and participated in business scenarios.
Provided support to the technical consultants in conversion and interface.
Created project deliverables; identified and defined training needs and end-user documentation.
Assisted in developing test script execution, system testing and creating acceptance criteria.
Reviewed and analyzed test results for final application; Created system application security requirements; Acted as employee champion and change agent.
Maintained an in-depth knowledge of legal requirements.
Partnered with labor relations as needed and/or required.
Detroit Police DepartmentJuly 1999 to April 2006Human Resources Assistant/Administrative Specialist Detroit, MI
Provided administrative support as a team leader on human resource and payroll matters.
Performed customer service functions by answering employee requests and questions.
Planned, organized and implemented benefit processes including payroll; Conducted payroll pre and post payroll audits.
Updated employee change requests.
Prepared and processed terminations.
Interpreted and applied existing organized labor union laws and general policies.
Facilitated staff training as needed.
Collected, analyzed and maintained data as needed; Evaluated employee performance and counseled on professional development; Acted as a department-wide technical advisor and liaison to inter-government agencies.
Prepared and distributed complex and confidential monthly reports related to law enforcement.
City of DetroitSeptember 1987 to July 1999Senior Personnel and Payroll Clerk Detroit, MI
Audited bi-weekly department payroll and gross pay adjustments for approximately 4,700 sworn and civilian municipal employees.
Processed personnel requisitions, new hires, employee benefits and employee status changes.
Maintained personnel records and attendance cards.
Coordinated charitable contribution drives.
City Engineering DepartmentAugust 1985 to September 1987Typist Detroit, MI
Assisted with cost estimates.
Prepared bid proposal packages for various government projects.
Issued notices to proceed to awarded government contractors.
Consolidated and prepared various monthly reports.
Davenport UniversityPresentMasters of Business Administration: Strategic ManagementStrategic Management
University of MichiganMay 2007American Payroll Association Certification Credit
Certified Payroll Professional
University of DetroitAugust 2002Bachelor of Science: Business Administration/Human Resource ManagementBusiness Administration/Human Resource Management
Society for Human Resource Management - Member
National Organization of Black Law Enforcement Executives - Member (2009 - 2013)
Metro-Detroit Chapter of the National Organization of Black Law Enforcement Executives - Board Member (Treasurer-2013) 2009 - 2013
administrative support, benefits, bi, business processes, change agent, contracts, conversion, Credit, customer service, documentation, functional, government, Human Resource, Human Resources, indexing, labor relations, law enforcement, leadership, team leader, legal, letters, notes, Excel, Outlook, PowerPoint, Microsoft Word, Oracle, Payroll, performance appraisals, personnel, policies, processes, proposal, recruitment, script, staff training, user documentation, Visio
Human Resources Business Partner/Administrative Assistant II
Human Resources Assistant/Administrative Specialist
Senior Personnel and Payroll Clerk
Masters of Business Administration : Strategic Management American Payroll Association Certification Credit
Certified Payroll Professional Bachelor of Science : Business Administration/Human Resource Management
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