Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Office assistant operations/Physician Support with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Efficient Administrative Assistant with 10+ years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.

  • Back office operations
  • Cash deposit preparation
  • Types 30 WPM
  • Insurance eligibility verification
  • Account balancing reconciliation
  • Professional and mature
  • Insurance eligibility verifications
  • Medical terminology
  • Appointment scheduling
  • Understands grammar
  • Staff motivation
  • File and data retrieval systems
  • Dedicated team player
  • Self-starter
  • Customer relations
Administrative Support, 05/2013 - Current
Matthews International Elizabethtown, KY,

I work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities: • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. • Provides general office and clerical support to assigned area. Complexity of Work: • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal Supervision.

  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Director of Security, 09/2004 - 02/2010
Hyatt Morristown, NJ,
  • Oversaw management and maintenance of security-related tools, documents, standards and processes to maintain sustainable, compliant infrastructure.
  • Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
  • Kept staff aware of security and safety concerns with regular meetings and drills.
  • Evaluated current security operations and personnel to detect areas in need of improvement.
  • Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Managed staff schedules for all shifts and events to minimize overtime costs.
  • Managed all security procedures and protocols for company, reporting any non-compliant personnel to Assistant Superintendent.
  • Supervised and mentored 106 Supervisors and staff members in conscious effort to deliver top-quality Security services.
Owner of Daycare, 10/1998 - 08/2004
Ethica Health Calgary Place, GA,
  • Implemented creative and educational curriculum to promote expression and individuality with varying daily activities.
  • Cultivated safe and happy child-friendly environment by implementing effective security, sanitation and [Type] policies and procedures.
  • Recorded children's growth, behavior and development, monitoring any changes to discuss with parents or guardians.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Environmental Services Supervisor, 06/1985 - 09/1998
Community Hospital North City, STATE,
  • Supervised employees and developed training programs to ensure maximum performance.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Scheduled team of housekeepers to maintain efficient staff levels during peak periods, including holidays.
Education and Training
Associate of Science: Medical Assistant, Expected in 03/2013
Med Tech Medical College - 7512 E 75th St,

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  • Med Tech Medical College

Job Titles Held:

  • Administrative Support
  • Director of Security
  • Owner of Daycare
  • Environmental Services Supervisor


  • Associate of Science

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