Professional and well-grounded office team member with superior clerical skills with higher education expertise. Successful at satisfying customer needs while meeting and exceeding department objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and following company policies.
Excellent organizational skills
Knowledge of FERPA policies
Common Financial System experience
Special events planning
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Publisher) & Google Drive (Google Docs, Google Sheets, Google Forms, and Google Slides)
Accounts Payable, Policies
Administrative support, Problem-Solving
Content, Promotional materials
Special events, Recruitment
Expense reports, Scheduling
Inventory control, Time Management
Microsoft Office Suite
Administrative Support Coordinator, 05/2017 to Current Cal State East Bay – Hayward, CA
Support the coordination of managing nearly 100,000 paper & 75,000 electronic correspondence/publications annually for both prospective and admitted students.
Trained 8-10 student employees on best practices and protocol while managing teams to ensure optimal productivity.
Fulfills over 100 orders for promotional materials for recruitment counselors and events.
Track and reports quarterly and annual data to assess output.
Work with Purchasing, Receiving, on-campus printing services, and off-campus vendors to coordinate delivery of materials and send bulk mailings.
Assist with set-up and generating of PeopleSoft Recruitment letters.
Monitor and track the inventory of publications and stationery supplies to ensure that there is an adequate supply and all materials are the most relevant.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Interim Recruitment Events Coordinator, 01/2019 to 09/2019 Cal State East Bay – Hayward, CA
Planed, executed, and managed recruitment and outreach events for prospective students, applicants, admitted students, their families, and counselors and educators in the community or as small as 50 or as many as 4,000 attendees.
Organize all aspects of event from conception to completion including, but not limited to: goals/objectives, detailed timelines, and task lists, budgets, scheduling rooms/venues, staffing and assignments, logistics, fire marshal approvals, transportation, custodial, catering/hospitality, decor, supplies, promotional items needed, and evaluation and final reports.
Managed 5-50 volunteers including professional staff on event days.
Coordinated presenters, participants and guest speakers as needed.
Ensure the campus community is aware of relevant events for their planning purposes.
Overseen content for event-related websites, including general event information, registration processes for attendees and campus partners/volunteers, and confirmations.
Administrative Support Assistant, 01/2016 to 04/2017 Cal State East Bay – Hayward, CA
Provided administrative support to the Recruitment Events Coordinator in assisting in planning and executing 10-13 small and large events per academic year.
Offered friendly and professional interaction with all clientele via phone, email, or in-person.
Scheduled and sent e-marketing content for Recruitment Events (event announcements, recruitment activities, prospect notices, etc.) via Blackboard, Mail Chimp, Survey Monkey or other designated e-marking services.
Managed and maintained event registrations, final attendance, and evaluation summaries.
Submitted purchase orders and hospitality forms for event supplies by obtaining quotes and submitting the necessary paperwork to Purchasing and Accounts Payable.
Reconciled detailed expense reports related to event spending.
Established a soft and hard copy event-document filing system.
Participated in pre-event briefings, post-event debriefs with student staff and student volunteers for effective information sharing.
Assisted in the coordination of volunteers and tasks for the day of events.
Bachelor of Science: Health Sciences, Administration and ManagementCalifornia State University - East Bay Achieved two Service Award by management in recognition of continuing participation in the culture of the University and in the care of the student population in June 2017 and June 2018