administrative support assistant resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized Administrative Assistant bringing 3 year background arranging travel, coordinating appointments and preparing agendas. Top-performing professional proficient in Financial and Business Management, Concur Travel System and Quick Time . Committed to providing high-quality managerial support, inventory management and in-house coordination. Proven skills in collecting, reviewing and modeling financial data in order to prepare complex reports used in budget development. Knowledgeable about revenue and expenses, compliance requirements and federal government budget practices.
Skills
Documentation and control
Policy and procedure modification
Database coordination
Administrative management
Payroll and budgeting
Clerical Staff Oversight
Data Entry
Preparing budgets
Resource Coordination and Allocation
Report Preparation
Microsoft Office Suite
Strong Organizational Skills
Supply Inventory Control
Verbal and Written Communication
Mail Routing and Distribution
Relationship Building
Customer Service
Staff Orientation and Training
Complex Problem Solving
Administrative Procedures
Fast Learner
Clerical Support
Scheduling
Ordering Supplies
Scheduling Appointments
Travel Arrangements
Expense Reimbursements
Electronic And Paper Filing
Meetings
Interpersonal Skills
Compliance Issues
Work History
ADMINISTRATIVE SUPPORT ASSISTANT, 10/2018 - 08/2021 Department Of The Treasury – King Of Prussia, PA,
Order and maintain supplies for field office.
Provides guidance and information to general public concerning BLM lands in Imperial and surrounding counties.
As timekeeper responsibilities include ensuring accuracy and integrity of time and attendance records.
Serves as budget liaison between field office and district office.
Provide input and assistance with maintaining field office budget.
Balance office budget and ensure that office stays with 2% variance for compliance.
Train new administrative employees on office budget and budget process.
Provide and maintain reports in FBMS for management team.
Assist with field office grant program.
Review and collect invoices to be applied to grant funds.
Ensured grants are within compliance and guide grant program leaders.
Utilize Concur to track and review travel request.
Trained employees on how to properly use Concur Travel system.
Train new employees on administrative procedures.
Reallocate credit card purchases and store credit card records within guidelines of Department of Interiors charge card policy.
Utilize data bases or systems to process payments made to office regarding lands, recreation permits, minerals and vendor permits.
Monitor and maintain procurement of equipment and inventory of office.
Serve as mail attendant for outgoing and incoming mail and deliveries.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Drafted internal communications for over 50 employees, maintaining high levels of transparency.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Coached new employees on administrative procedures, company policies and performance standards.
Met project deadlines without sacrificing build quality or workplace safety.
Maintained clear communication with precise technical writing to document and inform critical processes.
Completed assignments ahead of deadline.
Restocked inventory, completed cycle counts and assisted with full audits.
Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Reported regularly to managers on project budget, progress and technical problems.
Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
Reviewed operating budgets periodically to analyze trends affecting budget needs.
Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
ADMINISTRATIVE OFFICER (Detail), 11/2020 - 02/2021 Bureau Of Land Management – City, STATE,
Served as property manager for field office which included over 50 personnel.
Ordered fleet vehicles, maintained and accounted for property in local property data base and in FBMS which consist over 600 inventory entries.
Severed as administrative lead.
Scheduled meetings for management.
Serves as budget liaison between field office and district office.
Provide input and assistance with maintaining field office budget.
Assisted with onboarding of new employees.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Collected data, input records and protected electronic files.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Financial Center Operations Manager, 11/2016 - 10/2018 Bank Of America – City, STATE,
Order supplies and monitor financial center budget.
Responsible for team of Client Representatives.
Conduct management studies to ensure productivity.
Attend weekly leadership meetings.
Prepare reports depicting current sales, service and operational results.
Prepare, manage and decipher reports depicting Client Representative sales results.
Responsible for oversight of associates in center.
Observe, model and coach financial center team on proper execution of risk and service strategy.
Invest in talent through interviewing and hiring service and operational associates.
Ensure training is completed on time, and continue investment in ongoing education.
Drive associate performance through active and continuous coaching, continued education and performance plans.
Compose weekly work schedule.
Compose schedule for daily, weekly and quarterly audits.
Provide guidance to associates for operational and administrative purposes.
Review work of associates to ensure accuracy.
Schedule appointments for clients with various partners.
Maintain calendar for various associates and partners.
Manage over 1 million dollars daily.
Complete daily bank deposits for several business offices.
Collect data from several sources to compose charts, graphs and other documents.
Maintain centers central filing system.
Provided general information to public.
Developed and initiated projects, managed costs and monitored performance.
Maintained clear communication with precise technical writing to document and inform critical processes.
Education
Certificate : Entrepreneurship: Start-Up & Business Owner Manage, Expected in 06/2022 - California State University - Chico - Chico, CA GPA: Status -
Bachelor of Science: Political Science, Expected in 06/2021 - Arizona State University - Tempe, AZ, GPA: Status -
Associate of Arts: Political Science, Expected in 2019 - Georgia State University - Atlanta, GA GPA: Status -
Operations Specialist Common Core: , Expected in 2009 - US NAVY - Great Lakes, IL, GPA: Status -
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