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administrative support assistant resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Productive and personable Administrative Support professional with experience in clerical roles. Well-versed in maintaining accuracy and efficiency in all office operations, including calendar management, event coordination and accounting functions. Proficient in Microsoft Office Suite and other proprietary systems.

Skills
  • Data Entry Documentation
  • Meticulous Attention to Detail
  • Recordkeeping
  • Training and Development
  • Interpersonal and Written Communication
  • Microsoft Office Suite
Experience
Administrative Support Assistant, 02/2023 to Current
KrogerAurora, CO,
  • Greet and receive children, youth, parents, and other visitors in a courteous and professional manner in the Child and Youth Services locations and offices
  • Answer questions and inquiries via telephone and e-mails, taking notes, triaging calls when necessary
  • Provide administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
  • Monitor children’s departure to ensure only authorized individuals remove them from the building, notifying manager if there are concerns regarding health and safety to children and youth during admittance/departure
  • Generate reports for the USDA to provide data and analysis on program performance, compliance, and opportunities for improvement
  • Conduct interviews for multiple, evaluate candidates' qualifications, and run thorough reference checks to ensure the selection of highly qualified individuals.
  • Inventoried and ordered supplies to maintain consistent access to required items.
Child and Youth Program Assistant, 09/2019 to 03/2020
Department Of DefenseBeale Air Force Base, CA,
  • Performed administrative and clerical skills to manage filing systems and maintain documents such as registration, lesson plans, med cards, and MIATS (Multidisciplinary inclusion action team).
  • Received youth, parent, and other visitors courteously and professionally, answer telephones, takes messages, or personally provides the desired information.
  • Assisted supervisor in collecting program resources, filing accurate accounting, and reporting expense information.
  • Planned, coordinated, and designed various activities and clubs for program participants based on the observed physical, social, emotional, and cognitive needs of individual Youth.
  • Assisted in preparing, arranging, and maintaining indoor and outdoor activity areas and materials to accommodate daily schedules.
  • Collaborated with youth on special projects, homework, and life skills. Prepared and implemented program options for youth enrolled in the Exceptional Family Member Program (EFMP).
Volunteer, 05/2021 to 09/2022
Yavapai CollegePrescott, AZ,
  • Handled information and referrals to include office support, word processing, and appointment scheduling.
  • Provided exceptional customer service and business communication for internal and external customers.
  • Established and maintained an extensive and current file of information on local public, private and voluntary service agencies, and organizations.
  • Provided clerical and administrative support, proficiency in using computers for various applications including Microsoft Office Suite (Windows, Word, PowerPoint, Excel, and Outlook).
  • Provided information to individuals and families regarding military and civilian resources available to address a wide range of client requests.
  • Utilized skills to conduct intake evaluations with individuals and families in need of social services assistance that were not readily identifiable with other established specialized functional areas in the Center.
Crew Member, 06/2020 to 09/2020
ArbysGrand Rapids, MI,
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Education and Training
Bachelor of Arts: Early Childhood Education, Expected in to University Interamericana of Puerto Rico - Arecibo, PR,
GPA:

GPA: 3.83, GPA: 4.0, Credits Earned: 92 Semester Hours

Bachelor of Science: Environmental Management Technician, Expected in to The National Learning Service - Santa Marta, Colombia,
GPA:

Technical or occupational certificate, GPA: 4.5 of 5.0

Certifications
Language Spoken Written Read Spanish Advanced Advanced Advanced Affiliations: ACS - Volunteer Child and Youth Services - Child and Youth Program Assistant,
Additional Information
  • Availability: , Job Type: Permanent, Temporary, Telework
Languages
English:
Full Professional
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Accomplishments
  • Received letter of Commendation from Facility Director for outstanding job performance

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Resume Overview

School Attended

  • University Interamericana of Puerto Rico
  • The National Learning Service

Job Titles Held:

  • Administrative Support Assistant
  • Child and Youth Program Assistant
  • Volunteer
  • Crew Member

Degrees

  • Bachelor of Arts
  • Bachelor of Science

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