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Administrative Support Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
A motivated administrative professional seeking a position in a challenging environment. Over 5 years of experience successfully providing administrative and secretarial support to the operational department. Proficient in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done.
Skills
  • Computer proficiency
  • Service-minded
  • Report writing
  • Professional demeanor
  • Time management ability
  • Motivational leadership style
  • Ability to prioritize
  • Insurance eligibility verifications
  • Executive presentation development
  • Self-starter
  • Schedule management
  • Report development
  • Meeting planning
  • Mail management
  • AR/AP
  • Proofreading
  • Understands grammar
  • Strong interpersonal skills
  • Dedicated team player
  • Resourceful
  • Strong problem solver
  • Professional and mature
  • Self-directed
  • Meticulous attention to detail
  • Excel spreadsheets
  • Microsoft Office proficiency
Education and Training
Trenholm State Technical College Montgomery, AL Expected in 06/2006 Associate's Degree : Medical Assisting - GPA : Medical Assisting
Troy University Montgomery, AL Expected in Present Bachelor's Degree : Psychology - GPA : Psychology
Experience
City National Bank Of Florida - Administrative Support Assistant
Miami Beach, FL, 10/2016 - Present
  • Perform various administrative duties such as answering, screening, and transferring inbound phone calls, maintain office supply inventory, data entry, photocopying, faxing, and mailing background checks.
  • Maintain, prepare, process and file records for Alabama Bureau of Investigations.
  • Serve as a point of contact for the public and other departments within the state of Alabama.
  • Provide administrative support to the department, including processing background checks, recordkeeping, analyzing data, meeting deadlines, coordinating meetings and projects.
  • Compile, edit, and create documents, reports and correspondence.
American Security, L.L.C. - School Security Officer
Winona, MN, 08/2015 - Present
  • Provide a safe and secure learning and working environment for the staff, students and parents of the Montgomery Public School System.
  • Perform various administrative related duties such as data entry, copying, filing, and faxing paperwork.
  • Prepare weekly timecards and overtime vouchers.
Principia Biopharma Inc. - Administrative Assistant
Cherry Hill, NJ, 03/2015 - 08/2015
  • Perform various administrative related duties such as answering, screening, transferring inbound phone calls, photocopying, faxing and mailing documents, and maintain office supply inventories.
  • Receive and check in visitors using the Visitor Management System.
  • Place security labels over all electronic devices upon checking in HMMA visitors.
  • Make I.D.
  • badges for HMMA team members, contractors, suppliers, truck drivers, vendors, and visitors.
  • Maintain electronic and hard copy filing system and retrieve documents from filing system.
  • Handle requests for information and data, resolve administrative problems and inquiries.
  • Prepare and modify documents including correspondence, reports, drafts, memos, and emails.
Kaiser Permanente - Corporate Records Administrator
Bakersfield, CA, 04/2013 - 05/2014
  • Perform various administrative and student related duties for Baton Rouge and Chattanooga campuses such as registering and enrolling students, taking daily attendance, ordering office supplies, preparing weekly and monthly reports, answer, screen, and transfer inbound phone calls, data entry, filing, photocopying, faxing, and mailing documents, used an electronic filing system to maintain all student documents, and provided great customer service to the students and staff.
  • Resolve administrative problems, prepare and modify documents including correspondence, reports, drafts, memos, and emails.
  • Perform weekly audits on students' files to make sure they are in compliance and not in violation of their academic curriculum.
  • Process grades and transcripts for each student and coordinated academic information for graduation clearance.
  • Use independent judgement to assist in the grade petition process, respond to inquiries concerning academic performance, and resolve problems regarding the management of student records.
  • Maintain student academic records of campuses assigned.
Business First Bank - Financial Counselor
FL, State, 11/2011 - 03/2013
  • Perform general clerical duties such as answering, screening, and transferring inbound phone calls, maintain office supply inventory, data entry, photocopying, faxing, and mailing documents, scan all healthcare documents and prepare weekly inpatient reports.
  • Coordinate and maintain records for staff and petty cash.
  • Greet patients and verify their information and insurance.
  • Use an electronic filing system to maintain all patient information.
  • Collect co-pays that are due at the time of service.
  • Comply with the HIPAA Laws and other rules and regulations.
  • Deposit all money at the end of shift.
Montgomery Job Corps Center - Student Records Administrator
City, STATE, 03/2009 - 03/2011
  • Perform various administrative and student related duties such as registering and enrolling students, taking daily attendance, preparing weekly and monthly reports, data entry, answering, screening, and transferring inbound phone calls, filing, photocopying, faxing, and mailing documents.
  • Maintain office supply inventories and coordinate maintenance of office equipment.
  • Organize and file all student records, with legal separation documents and disciplinary packets included in the student's files.
  • Prepare and modify documents including correspondence, reports, drafts, memos, and emails.
  • Schedule and coordinate meetings, appointments, and travel arrangements for managers, supervisors, and students.
  • Bookkeeping and maintain financial documents recording receipts and expenditure of government funds.
  • Escort and transport students to off center activities and functions.
Regions Financial Corporation - Teller II
City, STATE, 12/2006 - 02/2009
  • Process routine financial transactions for consumers.
  • Receive and post entries into correct accounts.
  • Cash checks, handle deposits and withdrawals, and process loan payments on a daily basis.
  • Manage balancing duties akin to currency, coins and checks.
  • Manage bank vaults, ATM and cash registers to ensure correct cash balances.
  • Assist in auditing cash drawer, ATM, and the management of the vault when needed.
  • Provide information to clients regarding bank services.
  • Manage specialized services such as checking and savings accounts.
  • Resolve discrepancies in accounts.
  • Provide account balance information to clients.
  • Cross sell bank's products.
  • Perform end of the day recap money and bank slips.
  • Post all cash and credit card entries into the database.
  • Compare signatures, photos and ID to verify customers.
  • Provide excellent customer service by helping customers with their financial needs.
Skills
academic, administrative, administrative duties, administrative support, ATM, auditing, balance, Bookkeeping, cash registers, clerical, copying, credit, clients, excellent customer service, customer service, data entry, database, drivers, edit, faxing, filing, financial, funds, government, insurance, Leadership, legal, mailing, meetings, money, office, office equipment, ordering office supplies, maintain records, recording, supply inventory, Teamwork, phone, travel arrangements
Activities and Honors

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Trenholm State Technical College
  • Troy University
Job Titles Held:
  • Administrative Support Assistant
  • School Security Officer
  • Administrative Assistant
  • Corporate Records Administrator
  • Financial Counselor
  • Student Records Administrator
  • Teller II
Degrees
  • Associate's Degree
  • Bachelor's Degree

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