LiveCareer-Resume

administrative support resume example with 19+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Meticulous Professional with distinguished history of working hard for best-in-class service and maintaining professionalism in difficult situations. Dedicated to solutions-oriented problem-solving. Kind and personable with great attention to detail. Reliable and ambitious self-starter seeking a role with a growing organization.

Skills
  • AS/400
  • Data Entry/10 Key
  • MS Office Excel
  • MS Word
  • Customer and Client Relations
  • Collections
  • Document and File Management
  • Switchboard/Telephone Communication
  • Proficient Typing 40-50 WPM
  • Cash Posting
  • HIPAA Guidelines
  • Electronic/Physical File Maintenance
  • Multi-Line Telephone Systems
  • Google Docs
  • Sorting and Labeling
  • MS Office
  • Confidentiality and Data Protection
  • Office Equipment Operation
  • Data Input
  • Team Support
  • Hipaa Compliance
  • Patient Assistance
  • Bookkeeping Support
  • Medical Insurance
Work History
03/2021 to Current Administrative Support Afni, Inc. | Montgomery, AL,
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Managed filing system entered data and completed other clerical tasks.
  • Successfully completed special projects to exceed goals of both department and overall organization.
  • Answered and managed over 30 incoming calls while recording accurate information into data program.
03/2019 to 03/2021 Clerk Salt River Pima Maricopa Indian Community | Scottsdale, AZ,
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Prepared meeting rooms and materials and recorded important information.
  • Routed business correspondence, documents and messages to correct departments and staff members.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Carried out day-to-day duties accurately and efficiently
  • Compiled data and reviewed information for accuracy prior to input
  • Sorted documents and maintained organized filing process
  • Obtained scanned records and uploaded into database
  • Sent completed entries for evaluation and final approval
05/2017 to 03/2019 General Office Administrator/Data Entry Specialist Randstad | City, STATE,
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Interacted with customers by phone, email or in-person to provide information.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Financial processing, registration, recordkeeping and other administrative functions.
  • Delivered clerical support by handling range of routine and special requirements.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Coded and processed applications into required electronic formats.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
02/2003 to 03/2017 Admissions Coordinator/Data Entry Processor Universal Health Services Inc | City, STATE,
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Produced monthly reports with advanced Excel spreadsheet functions.
  • Maintained files, records and chronologies of entry activities.
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Double checked accuracy of hard copy paperwork and rectified any issues.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Recorded all information regarding financial status of customers.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Accepted and processed account payments.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Prepared bank deposits by compiling data, verifying and balancing receipts and sending payment to banks.
  • Managed telephone switchboard of 100 plus personnel and routed internal and external calls to provide quick connection.
  • Documented messages and forwarded to correct individual.
Education
Expected in to to High School Diploma | W.A. Bass High School, Atlanta, GA GPA:

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Resume Overview

School Attended

  • W.A. Bass High School

Job Titles Held:

  • Administrative Support
  • Clerk
  • General Office Administrator/Data Entry Specialist
  • Admissions Coordinator/Data Entry Processor

Degrees

  • High School Diploma

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