Administrative Support #3 Resume Example
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ADMINISTRATIVE SUPPORT #3
Summary
Skills
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Experience
Administrative Support #3 - Joslin Diabetes Center (Boston , MA)May 2018 - Current
- Responded to inquiries via email, telephone and social media platforms.
- Assisted with basic accounting functions including reconciling company credit card, petty cash and expense reports.
- Managed incoming and outgoing mail, filing and meeting coordination.
- Scheduled appointments and events, including coordinating venue space and catering services.
- Inventoried and ordered supplies to maintain consistent access to required items.
- Assisted with special projects supporting sales and marketing campaigns.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Scheduled appointments for management teams and maintained updated calendar using [Software] system.
- Proofed and edited letters and other correspondence to correct grammar and spelling errors.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Input data into [Type] database system for all applicable customers and conducted follow-up on all cases recorded within [Number] hours.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
Veterinary Technician - American Veterinary Group (Longview , TX)May 2003 - July 2011
- Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
- Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
- Train and mentor other LVT staff.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Trained and coached [Number] new vet techs.
- Operated anesthetic machines, oxygen equipment and monitoring equipment.
- Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
- Delivered consistent customer service to pet owners, effectively increasing repeat business [Number]%.
- Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology.
- Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
- Performed physical examinations and record case history, weight, temperature and other vitals.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Prepared and labeled medications and informed client of administration techniques.
- Strategically scheduled patient appointments to maintain workflows.
- Prepared and reviewed records and consent forms.
- Assisted veterinarian with treatment of wounds, vaccination administration and operations.
- Operated x-ray machines and exposed radiographic films.
- Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Managed clinic operations, including supervising vet techs, scheduling and appointments.
- Administered and monitored anesthesia for surgeries and operations.
Veterinary Assistant - Dublin Animal Hospital (City , STATE)May 2003 - December 2005
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
- Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
- Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately [Number] animals per day.
- Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
- Reviewed pet records from daily visits and appointments, entering all important data into system.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Collected and documented animal information such as weight, size, physical condition and food intake.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Earned reputation for good attendance and hard work.
Education and Training
Some College (No Degree) in Surgical TechnologyOconee Fall Line Technical College, City, State
Some College (No Degree) in Radiology TechnologyHeart of Georgia Technical College, City, State
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Resume Strength
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- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Oconee Fall Line Technical College
- Heart of Georgia Technical College
Job Titles Held:
- Administrative Support #3
- Veterinary Technician
- Veterinary Assistant
Degrees
- Some College (No Degree) in Surgical Technology
Some College (No Degree) in Radiology Technology
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