Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Competent Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.


Strong managerial and leadership qualities. Administrative support and teamwork/collaboration. Quality management, budgeting, and expense report. Supervisory skills. Ability to maintain positive working business environment and provide outstanding customer service. Excellent human resource management skills. Strong problem-solving skills. Effective communication, both verbal and written. MS Office. Lean six sigma, strategic planning, report preparation, and research. Analysis of data and regulatory compliance. Good interpersonal skills. Records management. Data mining, business development, and planning. Practical understanding of CERNA EMR. Impressive prioritization skills. Ability to handle multiple responsibilities simultaneously within period. CRM and office management software. Project coordination and project management. Performance improvement.

Work History
Administrative Support , 11/2016 - 05/2020
Enlyte Wichita, KS,
  • Provide training to new employees.
  • Educate new employees on company benefits and compensation.
  • Maintain staff records.
  • Assist employees in resolving work related discrepancies.
  • Update HR database to include new staff, workers on vacation and sick leave.
  • Coordinate HR projects: meetings and projects.
  • Provide clerical and administrative support to human resource executives.
  • Oversaw and managed hiring process and assisted human resources.
  • Analyzed issues and employed improvement processes.
Office Manager, 10/2005 - 03/2012
Databricks Louisville, KY,
  • Produced high-quality documents and spreadsheets for internal review and clients' review using Abacus. Recruited and hired qualified candidates for new positions.
  • Improved office operations by automating client correspondence, record tracking, and data communications.
  • Supervised office inventory activities, including ordering and requisitions, stocking, and shipment.
  • Prepared clients for deposition and arbitration. Bates numbering and Document production.
  • Developed efficient administrative team through ongoing coaching and professional development opportunities. Improved client satisfaction scores by applying superior conflict resolution and problem-solving skills.
  • Coordinated and maintained impressive office organization to keep business environment efficient and professional. Produced reports and presentations. Managed over 20 cases per day.
  • Delivered expert clerical support by productively controlling wide range of standard and specific requirement.
Paralegal, 04/2000 - 08/2005
Chemours Deepwater, NJ,
  • Prepared legal briefs, motions and pleadings.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Aided legal crews by researching records and documents for case details.
  • Managed billable hour tracking, payroll, client invoicing and schedules for 3 lawyers.
  • Collected, drafted and maintained resources to provide comprehensive materials accessible to all lawyers.
  • Directed and coordinated law office activities, including service of subpoenas and scheduling of depositions.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing materials and displays.
  • Established law library database accuracy by maintaining legal records to regulate disparities and perform updates.
  • Drafted, signed and certified key legal documents for judicial review.
  • Surpassed specific company objectives by cooperating with staff to implement project initiatives.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Drafted, signed and certified key legal documents for judicial review
Ph.D.: Business Administration, Expected in 12/2022
California Intercontinental University - Irvine, CA
  • Research Project: Restructuring Zimbabwe's Economy. Project Results Statement: Political stability and good governance promote economic development and sustainability. Zimbabwe was under an authoritarian leadership for 37years. Therefore, poor government policies hindered economic growth.
MBA: Healthcare Management, Expected in 06/2020
Western Governors University - Salt Lake City, Utah
  • Capstone Project: Using the balanced scorecard to improve customer satisfaction in organizations, [played the role of a marketing executive]. The project was on how the four Ps: product, price, place, and promotion impact consumer behavior.
Bachelor of Science: Economics, Expected in
The University of Port-Harcourt - ,

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School Attended

  • California Intercontinental University
  • Western Governors University
  • The University of Port-Harcourt

Job Titles Held:

  • Administrative Support
  • Office Manager
  • Paralegal


  • Ph.D.
  • MBA
  • Bachelor of Science

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