Administrative Specialist Sr Resume Example
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ADMINISTRATIVE SPECIALIST SR
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Resourceful and experienced offering expertise in customer service, and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy. Adaptable and committed to facilitating efficient office operations by streamlining administrative/HR systems and procedures.
Skills
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Work History
Administrative Specialist Sr08/2019 to Current
Community Action Organization, Tigard , OR
Community Action Organization, Tigard , OR
- Supporting the Department Of Revenue by processing and researching complex individual and business tax returns.
- Staying informed of Local, State and Federal tax laws, ordinances, and regulations, and also maintain computerized reports for other complex administrative duties.
- Auditing business returns and corresponding federal returns to evaluate taxpayer compliance with LFUCG Ordinances.
- Receives, reviews, and/or forwards daily correspondence as needed.
- Daily contact with the general public regarding local net profit & payroll tax issues & delinquent taxes.
- Monitors programs through data and on-site inspections.
- Maintain all files and records along with other material pertaining to area assignment.
- Proofreads materials and insures all reports, memoranda, and other documents are grammatically correct.
- Work with taxpayers or their representatives to resolve the payment of delinquent tax liabilities.
- Attend committee and staff meetings and conferences.
- Maximized quality assurance standards and controlled downtime to meet revenue targets.
- Produced highly accurate internal and external letters and memoranda.
Administrative Specialist/Payroll & Purchasing Coordinator09/2013 to 08/2019
Lexington Fayette Urban Co. Gov, City , STATE
Lexington Fayette Urban Co. Gov, City , STATE
- Provide routine administrative and clerical duties to the Division of Water Quality.
- Input data into system when citizens call in and provide administrative support to supervisors.
- Enter and make adjustments for employee's time as needed in KRONOS.
- Assist the division payroll coordinator with entering or adjusting time.
- Enter adjustments for overtime, holidays or other special circumstances.
- Run accrual reports for management bi-weekly.
- Reviews bi-weekly payroll for accuracy before sending to management for approval.
- Receive and dispatch calls via two-way radio.
- Monitor and maintain status/location of crews in field.
- Review, monitor, and enter payroll, time entry and data.
- Check timecards for accuracy and necessary approvals.
- Purchasing coordinator for department.
- Monitor LexCall system for new request coming in.
- Answer and direct phone calls and take complaints.
- Work with general public and other government departments.
- Respond to complaints via phone, or reports.
- EPA Regulations/Reports.
- Entered time using PeopleSoft.
- Served as central point of contact for all outside vendors needing to gain access to the building.
- Maintain an up-to-date department organizational chart.
- Disperse incoming mail to correct recipients throughout the office.
- Establish, develop, maintain, and update filing system.
- Organize files, developed spreadsheets, faxed reports and scanned documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Family Support Specialist11/2010 to 09/2013
Cabinet For Health & Family Services, City , STATE
Cabinet For Health & Family Services, City , STATE
- Performed various clerical and administrative duties, including scheduling appointments with clients for interviews, data entry, handling irate clients, filing, and answering phones.
- Performed beginning level determination of eligibility for public assistance.
- Learned to identify resources and make appropriate referrals.
- Process incoming/outgoing mail, letters.
- Prepared and maintained large caseload/paperwork.
- Received and screened a high volume of internal and external communications, including email and mail.
- Participated in formal and on-the-job training.
- Tracked processing deadlines for timely case activity and case hearings.
- Promptly responded to general inquiries from staff, and clients via mail, e-mail and fax.
- Interview clients for basic public assistance programs.
Education
Associate of Arts Degree: : Business Administration, 2011
Columbia Southern University - City, State
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Resume Overview
School Attended
- Columbia Southern University
Job Titles Held:
- Administrative Specialist Sr
- Administrative Specialist/Payroll & Purchasing Coordinator
- Family Support Specialist
Degrees
- Associate of Arts Degree : Business Administration , 2011
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