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Administrative Specialist Iii Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished Administrative Support professional bringing 30+ years of experience in offering diplomatic and professional communication, strong time management, multitasking experience, addressing all facets of business office needs, customer support, office administration, and leadership. Collaborative with dedication to accurately determining and achieving strategic administrative and business objectives. Proven ability to analyze complex issues and implement effective solutions. Adaptable and solutions-oriented with ability to manage stringent budgets and timelines.

Skills
  • Coordination of Administrative Activities
  • Leadership
  • Business Administration
  • Microsoft Office Suite
  • Critical thinking
  • Motivation
  • Editing
  • Inventory
  • Cost Control
  • Customer Service
  • Decision-making
  • Human Resource Management
  • Typing Skills
  • Project Management
  • Data Analysis
  • Interpersonal
  • Collaboration
Work History
04/2011 to Current Administrative Specialist III State Of Delaware | Christiana, DE,
  • Provides administrative support to Director, Assistant Directors, Practice Leaders, Data Quality Managers, CDS Project Managers, Professional Services Review Team (PSRT), Physician Liaisons, Price Waterhouse Cooper (PWC), department and 13 medical center staff, and outside vendors.
  • Delivers top-notch administrative support to leadership team, department staff, promoting excellence in office operations.
  • Works on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Remains solutions-oriented in face of complex problems to assist management and overall business direction.
  • Coordinates international travel arrangements, including booking airfare, hotel, and ground transportation.
  • Schedules meetings, books meeting rooms, and prepares meeting agendas.
  • Utilizes effective customer service skills to communicate with members, department clients, staff, and vendors.
  • Interacts with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Prepares and distributes team-based communications to foster collaboration and enhance team morale.
  • Plans and organizes some departmental activities for 180+ people.
  • Maintains confidential department files and records.
  • Creates and updates physical records and digital files to maintain current, accurate, and compliant documentation.
  • Maintains supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Tracks and records expenses and reconciles accounts to maintain accurate, current, and compliant financial records.
  • Sorts, opens, and routes incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
01/2007 to 04/2011 Administrative Specialist III State Of Delaware | Bear, DE,
  • Provided administrative support to Data Quality Manager and department.
  • Maintained confidential department files and records.
  • Coordinated international travel arrangements, including booking airfare, hotel, and ground transportation.
  • Prepared agenda/action items, dictated, and prepared meeting minutes.
  • Created and prepared PowerPoint presentations for meetings.
  • Submitted Minor Work Order Requests for equipment maintenance and repair issues.
  • Sorted and distributed mail to manager/staff members.
08/2004 to 01/2007 Administrative Specialist III State Of Delaware | Middletown, DE,
  • Provided administrative support to the Service Area Administration Leadership Team, Director, Chief Executive Officer, Medical Director, Medical Center Chief Operating Officer, Department Administrators, Assistant Administrators, and Executive Consultant.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Produced highly accurate internal and external letters and memoranda.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Scheduled meetings, booked meeting rooms, and prepared meeting agendas.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
03/1999 to 08/2004 Administrative Specialist I State Of Arkansas | Cherokee Village, AR,
  • Provided and delivered top-notch administrative support to the Pharmacy Service Manager and department, promoting excellence in office operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained processing of payroll.
  • Scheduled meetings, booked meeting rooms, and prepared meeting agendas.
  • Offered office-wide Point of Sale (POS) software support and training, including troubleshooting issues and optimizing usage.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Education
Expected in 06/2020 Master of Science | Business Administration Capella University, Minneapolis, MN GPA:
  • Graduated Summa Cum Laude, 4.0 GPA
  • Member of Delta Mu Delta Honor Society
  • Member of Capella Alumni
Expected in 03/2017 Bachelor of Science | Business Administration Capella University, Minneapolis, MN GPA:
  • Graduated Summa Cum Laude, 4.0 GPA
  • Member of Delta Mu Delta Honor Society
  • Member of Capella Alumni
Expected in 05/2006 Associate of Science | Business Office Technology Cuyamaca College, El Cajon, CA GPA:
  • Graduated with 3.36 GPA
Expected in 05/1984 High School Diploma | Pine Bluff High School, Pine Bluff, AR GPA:
Achievements
  • Kaiser Permanente Certificate of Recognition in Appreciation, 20 Years of Service, March 2019
  • "Spotlight Recognition" Clinical Documentation & Audit Operations (CDAO) Communication Connection Newsletter, July 2017
  • Delta Mu Delta Honor Society, Capella University, Inducted November 2015
  • Capella University Alumni member, September 2013
  • Team Excellence Award for Audio Visual Cart Task Force, San Diego Service Area Administration, September 2007

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Resume Overview

School Attended
  • Capella University
  • Capella University
  • Cuyamaca College
  • Pine Bluff High School
Job Titles Held:
  • Administrative Specialist III
  • Administrative Specialist III
  • Administrative Specialist III
  • Administrative Specialist I
Degrees
  • Master of Science
  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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