Dedicated and focused Administrative Assistants who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and more challenging
Microsoft Office proficiency
Meticulous attention to detail
Strong problem solver
Dedicated team player
Strong interpersonal skills
Professional and mature
Administrative Specialist II, 07/2007 to 06/2014Department of Social Services － Columbia, SC
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Assists the family unite with document needed to complete the adoption process.
Perform Background Checks, Sled's, and CPS Checks.
Maintain critical information into our approach and CAPSS system to keep tracking of all incoming and out going application.
Performs administrative & receptionist functions to include: answering incoming calls and inquiring, filing, and typing.
Responsible for sending out orientation letter's and adoption packets.
Administrative Assistant, 05/2006 to 06/2007Department of Health Environment Control － Columbia, SC
Serves as administrative assistant for the Public Health Preparedness training program.
Assists preparing for training classes, workshops, meeting & planning meetings involving preparedness training staff.
Receives requests & maintains the calendar for the PHEP training & Education center.
Maintains inventory for supplies & equipment.
Performs administrative & receptionist functions for PHEP staff to Include: processing training management system & OQM training.
Responds to requests for information/materials and maintains record of all educational and promotional materials distributed.
Tax Clerk/Cashier, 12/2005 to 04/2006Lexington County Treasurer － Lexington, SC
Perform clerical duties of an accounting nature.
Receiving Tax notices for payment, compare notices with payment and accuracy, key payment into computer.
Assist customers by phone an in person.
Perform general office duties such as typing, filing, and daily balancing.
Administrative Assistant, 06/2005 to CurrentHealth & Environmental Control － Columbia, SC
Provides administrative duties related to the orthodontic program, including payment and billing process for CSHCN statewide caseload.
Accurately and systematically prepares authorization for orthodontic services.
Receives and processes invoices for payment.
Refers treatment compliance issues to program nurse.
Maintains contact with orthodontist offices as needed to assure smooth billing process.
Prepare monthly report for next authorization due for provider.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Cooperated Medicaid and private insurance providers to resolve billing issues.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Certification Specialist/Loan Administration, 09/2000 to 03/2005NetBank/RBMG, Inc. － Columbia, SC
Meet obligations with the purchasers by obtaining outstanding problem documents on a loan level basis in a timely manner.
Ensures that the missing documents obtained are correct by reviewing and comparing to the exception report.
Serves as a liaison between final certification and other departments on exception processing and document corrections.
Interacts with the corrections account unit, courthouses, title companies, and borrowers.
Credit Clerk II, 09/1997 to 09/2000National Bank of South Carolina － Columbia, SC
Ensure credit files and database systems contain accurate data.
Update current files via date entry into database system.
Provided updated credit information for loan officer's as needed.
Identified credit relationships that have been problem assets.
Prepared loan portfolio classification reports on a monthly basis.
Maintained files on foreclosed property and other bank real estate.
Bank Teller, 04/1991 to 09/1995Wachovia Bank － Atlanta, GA
Processing customer's financial transactions upon request.
Responsible for cross sales, general office work to include typing; filing, handing telephone inquires, issuing checks, and daily balancing cash drawer.
Front Desk Customer Representative/Operational Supervisor, 01/1991 to 02/1995Fairfield Inn & Courtyard Marriott － Norcross, GA
During the four years in the hotel industry I have performed multiple.
task as handing quest problems, processing reservation, checking.
guest in and out, resolve troubleshooting, daily balancing cash.
drawer, determines provision needed to ensure customer satisfaction.
Clerk Typist (Certificate):1998Metro Skills Center － Chicago, IL