administrative specialist ii resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Dedicated and focused Administrative Assistants who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and more challenging
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Strong problem solver
  • Dedicated team player
  • Strong interpersonal skills
  • Self-starter
  • Professional and mature
Metro Skills Center Chicago, IL Expected in 1998 Clerk Typist (Certificate) : - GPA :
Harper High School , Expected in 1985 Diploma : - GPA :
University Of Arkansas - Administrative Specialist II
Conway, AR, 06/2007 - 05/2014
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Assists the family unite with document needed to complete the adoption process.
  • Perform Background Checks, Sled's, and CPS Checks.
  • Maintain critical information into our approach and CAPSS system to keep tracking of all incoming and out going application.
  • Performs administrative & receptionist functions to include: answering incoming calls and inquiring, filing, and typing.
  • Responsible for sending out orientation letter's and adoption packets.
Brightspring Health Services - Administrative Assistant
Deridder, LA, 04/2006 - 05/2007
  • Serves as administrative assistant for the Public Health Preparedness training program.
  • Assists preparing for training classes, workshops, meeting & planning meetings involving preparedness training staff.
  • Receives requests & maintains the calendar for the PHEP training & Education center.
  • Maintains inventory for supplies & equipment.
  • Performs administrative & receptionist functions for PHEP staff to Include: processing training management system & OQM training.
  • Responds to requests for information/materials and maintains record of all educational and promotional materials distributed.
Brightspring Health Services - Tax Clerk/Cashier
Dowelltown, TN, 11/2005 - 03/2006
  • Perform clerical duties of an accounting nature. 
  • Receiving Tax notices for payment, compare notices with payment and accuracy, key payment into computer.
  • Assist customers by phone an in person.
  • Perform general office duties such as typing, filing, and daily balancing.
Western Alliance Bancorporation - Administrative Assistant
Henderson, NV, 05/2005 - Current
  • Provides administrative duties related to the orthodontic program, including payment and billing process for CSHCN statewide caseload.
  • Accurately and systematically prepares authorization for orthodontic services.
  • Receives and processes invoices for payment.
  • Refers treatment compliance issues to program nurse.
  • Maintains contact with orthodontist offices as needed to assure smooth billing process.
  • Prepare monthly report for next authorization due for provider.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Cooperated Medicaid and private insurance providers to resolve billing issues.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
NetBank/RBMG, Inc. - Certification Specialist/Loan Administration
City, STATE, 08/2000 - 02/2005
  • Meet obligations with the purchasers by obtaining outstanding problem documents on a loan level basis in a timely manner.
  • Ensures that the missing documents obtained are correct by reviewing and comparing to the exception report.
  • Serves as a liaison between final certification and other departments on exception processing and document corrections.
  • Interacts with the corrections account unit, courthouses, title companies, and borrowers.
National Bank Of South Carolina - Credit Clerk II
City, STATE, 08/1997 - 08/2000
  • Ensure credit files and database systems contain accurate data.
  • Update current files via date entry into database system.
  • Provided updated credit information for loan officer's as needed.
  • Identified credit relationships that have been problem assets.
  • Prepared loan portfolio classification reports on a monthly basis.
  • Maintained files on foreclosed property and other bank real estate.
Wachovia Bank - Bank Teller
City, STATE, 03/1991 - 08/1995
  • Processing customer's financial transactions upon request.
  • Responsible for cross sales, general office work to include typing; filing, handing telephone inquires, issuing checks, and daily balancing cash drawer.
Fairfield Inn & Courtyard Marriott - Front Desk Customer Representative/Operational Supervisor
City, STATE, 1991 - 01/1995
  • During the four years in the hotel industry I have performed multiple.
  • task as handing quest problems, processing reservation, checking.
  • guest in and out, resolve troubleshooting, daily balancing cash.
  • drawer, determines provision needed to ensure customer satisfaction.
Accounting, administrative duties, approach, ATM, billing, clerical, credit, customer satisfaction, database, filing, financial, general office duties, maintains inventory, materials, meetings, mail, processes, promotional materials, Public Health, real estate, receiving, receptionist, sales, tax,phone,troubleshooting, typing, workshops.

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Resume Overview

School Attended

  • Metro Skills Center
  • Harper High School

Job Titles Held:

  • Administrative Specialist II
  • Administrative Assistant
  • Tax Clerk/Cashier
  • Administrative Assistant
  • Certification Specialist/Loan Administration
  • Credit Clerk II
  • Bank Teller
  • Front Desk Customer Representative/Operational Supervisor


  • Clerk Typist (Certificate)
  • Diploma

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