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Administrative Specialist Ii Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly organized, Job Specialist Trainer, successful at managing all types of people. Offers prompt feedback on training assessments, participant behavior and the overall effectiveness of each training session. Training proposals Creative instruction styles and Intuitive people management skills techniques Clerical knowledge Project management Proficient in creating and maintaining Presentations expert schedules Charismatic public speaker
Education
West Chester University Chester, PA Expected in 1999 Bachelor of Arts : Theater/Literature/Music.Business Management - GPA : Theater/Literature/Music.Business Management
Accomplishments
  • Moved into a lead training position within 3 months at Rosenbluth International.
  • Successfully certified 150 participants within 11 months.
  • Created a 4 50-page training manuals, within a 6 month period.
Experience
University Of Arkansas - Administrative Specialist II
Marion, OH, 09/2011 - Current

I have currently been on loan to the DMS HR Training Unit.  I have set up and prepared training for the new eStar system.  This includes designing, altering curriculum, preparing the database for new entries, booking classrooms, scheduling classes, teaching 95% of the class (in a lecture and hands on environment), processing evaluations and making needed adjustments based on the classes as well as the evaluations. Handles email and telephonic communications.  Diffuse difficult situations.  Run reports and queries daily.  Process reports and queries for distrabution weekly.  Runs the First State Financial application process.  Reconcile Procurement cards.  Coordinate calander.  Set up meetings and training sessions for 10-100 people.  Process finicial documents.

Sage Hospitality Resources, Llp - Lead Night Auditor
Jackson, WY, 05/2008 - 03/2011
  • Front desk associate for shifts 1, 2, and 3.  Lead Auditor for shift three.  Restaurant server and cook.  Customer service, check-in and check-out, security, maintenance, cleaning, trainer.  Administrative work, housekeeping prep, restaurant prep.  Conducted one-on-one tutoring sessions for new employees.
Pleasant Valley School District - Camarillo - International Travel Consultant/Trainer/Supervisor
Camarillo, CA, 01/2006 - 01/2008
Booking Domestic and International Flights for the DuPont, Energizer accounts. Running the manual ticketing desk as well as submitting the ticketing reports for the International Ticketing Advisory.  Training other employees on computer usage, account information, and travel program specifics.  Night-time shift supervisor.  Taught weekly internal software classes to more than 20 new users.  Addressed all questions from training program participants.  Used a variety of assessment tools and strategies to improve instruction methods.  Administered performance reviews to evaluate each participant's progress.  Conducted one-on-one tutoring sessions for new employees.
Clearview Regional High School - Substitute Teacher
City, STATE, 03/1997 - 04/2004
    I worked on single days as well as long term assisgnments (anything a week in length). This included everything from teaching lessons and following a teacher's lesson plan to creating my own lesson plans.
Lakeside Stone - Supervising Officer Manager/Buyer
City, STATE, 05/1996 - 06/1998
  • The running of the office two weeks per month (in office), and running the office from my home base in Delaware two weeks per month. Handling phone orders and bids, and buying stock for the company, scheduling, store layout and expansion.
Delsea Marble And Granite - Assistant Office Manager/Sales
City, STATE, 05/1996 - 06/1998

Answering phones, booking appointments for the owner, internet research, and sales

AMC Theaters - Supervisor/Shift Supervisor/Trainer - Staff and supervisor training
City, STATE, 05/1996 - 06/1998
Trainer - each key position as well as training new supervisors on how to train their staff, Inventory and stock control, scheduling, floor manager, projection manager
Rosenbluth International - Travel Consultant/Trainer/Supervisor
City, STATE, -
  • Setting up and booking domestic and international reservations for the Prestige desk, DuPont, DuPont Executive, Credit Suisse, Philips International, Cigna, Hercules, CPKelco and Wilmington Trust accounts.
  • Worked with a Start-Up accounts with Credit Sussie(in Manhattan) and Philips International.
  • Quality control, Leader- in-learning, ticketing, contract negotiations, mentor program.
  • Monitored participant workflow and behaviors throughout the training process.
  • Administered performance reviews to evaluate each participant's progress.
  • Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
  • Selected and assigned instructors to conduct training seminars.
Skills
Administrative, consultation, contract negotiations, Credit, Customer service, email, Financial, focus, instruction, Inventory, layout, lesson plan, lesson plans, meetings, mentor, office, 2000, internet research, performance reviews, performance reviews, Procurement, progress, Quality control, sales, scheduling, seminars, stock control, supervisor, surveys, teacher, teaching, Answering phones, phone, trainer, tutoring, workflow

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Resume Strength

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Resume Overview

School Attended
  • West Chester University
Job Titles Held:
  • Administrative Specialist II
  • Lead Night Auditor
  • International Travel Consultant/Trainer/Supervisor
  • Substitute Teacher
  • Supervising Officer Manager/Buyer
  • Assistant Office Manager/Sales
  • Supervisor/Shift Supervisor/Trainer - Staff and supervisor training
  • Travel Consultant/Trainer/Supervisor
Degrees
  • Bachelor of Arts