Adept at managing budgets, payroll, invoicing and all other general accounting functions in a diligent, quality, and efficient manner. I am instrumental in keeping business operations fully compliant and working within budgetary guidelines. Fastidious in tracking expenses and reconciling accounts. Adaptable Administrative Specialist committed to facilitating efficient office operations by streamlining administrative systems and procedures. Superb schedule coordination and project planning abilities. Personable and productive with proficiency in Microsoft Office Products, Adope Pro, Informer, I/Leads / OnCall, IAPro / BlueTeam Next Gen, Innoprise, Civic Plus, NeoGov, Naviline, Google, FPD Transparency Website, Youtube, and Priority Based Budgeting.
Accomplishments
2016 Val Hernandez Award (Civilian Employee of the Year)
Implemented Blue Team Next Gen
Streamlined the Bullet Proof Vest Program
Skills
Travel coordination
Document management
Proficient in Microsoft Office, Adobe Pro, Informer, I/Leads / OnCall, IAPro / BlueTeam Next Gen, Innoprise, Civic Plus, Neo Gov, Naviline, Goodle, FPD Transparency Website, YouTube, Priority Based Budgeting
Meeting minutes
Social media knowledge
Spreadsheet management
Meeting planning
Videoconference preparation
Document conversion
Scheduling and calendar management
Records management
Procurement
Work History
Administrative Specialist- Admin Chiefs Office, 08/2015 to Current Williamson County – Georgetown, TX,
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Produced highly accurate internal and external letters and memoranda.
Handled client correspondence and tracked records to foster office efficiency.
Prepared project documents, reports and brochures.
Offered office-wide IAPro software support and training, including troubleshooting issues and optimizing usage.
Scheduled meetings booked meeting rooms and prepared meeting agendas.
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Handled incoming and outgoing mail.
Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Increased office efficiency by modernizing document organization systems and effectively implementing retention solutions.
Performed accounts receivable duties, including invoicing, discrepancies and reconciliations.
Assisted coworkers and staff members with special tasks on daily basis.
Answered multi-line phone system by second ring and transferred callers to appropriate department or staff member.
Recorded expenses and maintained accounting records in Innoprise.
Composed and proofread memos, letters and reports to verify error-free communication.
Drafted agendas, recorded minutes and created documents for Citizen Liaison and Public Safety Personnel System Local Board meetings.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Managed LEAF calendar to strategically coordinate meetings, appointments and events.
Transferred and directed phone calls, guests and mail to correct staff members.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Administrative Specialist - Records, 03/2014 to 08/2015 St. Joe Company – Inlet Beach, FL,
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Handled incoming and outgoing mail.
Handled client correspondence and tracked records to foster office efficiency.
Resolved customer concerns efficiently to promote satisfaction and loyalty.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Answered multi-line phone system by second ring and transferred callers to appropriate department or staff member.
Entered FI, Citation, Arrest data into ILeads system and updated customer contact information to keep records current.
Updated tracking spreadsheets with latest tow release and report request information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Bartender, 06/2013 to 03/2014 St. Joe Company – Panama City, FL,
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Closed out cash register with 100% accuracy and prepared cashier report.
Bartender, 02/2010 to 06/2013 McMashers Bar & Grill – City, STATE,
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Developed new signature cocktails to support bar marketing brand and increase profits.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Waited on up to 10 customers at bar and at 20+ -table bar area.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Set up glassware, liquor and other necessary supplies for special events.
Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
Education
High School Diploma: , Expected in 05/2005 Hemet High School - Hemet, CA, GPA:
Bachelor of Science: Criminal Justice, Expected in 12/2013 Northern Arizona University - Flagstaff, AZ GPA:
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