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Upbeat Administrative Specialist well-versed in completing multiple tasks simultaneously and following through on achieving all project goals. Successful at overseeing reception duties and coordinating purchasing functions. Adept at business correspondence, travel arrangements and event coordination.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 17 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Punctual Administrative Assistant known for having terrific work ethic and dynamic communication skills. Well-versed in Microsoft Office and experienced delivering high level of support.
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- Answered and routed telephone calls and took messages aClaire with greeting all visitors and guiding them pleasantly to their destinations.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Created and revised systems of procedures used in the office for the residents to use to request various things.
- Helped Manage calendar of events for 270 residents daily.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Strengthened traceability by developing organization systems
- Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Coordinated special meetings and events on behalf of executive leaders.
- Managed administrative processes and prepared key reports and documentation.
- Helped manage patient medical appointments, dinner reservations, maintenance request, community outings, airport transportation, vendor request, and simple IT issues with their phones and IPads.
- Managed all Medical File of Life’s for 270 residents and did all the data entry.
- Created all slides, videos, and announcements on the Community Channel from a remote site, using YouTube & Microsoft office,
- Created & Managed the Hurricane And Fire Evacuation Plans for all residents and ordered all the water supply to keep on hand for the season.
- Aided in medical emergencies by calling our medical staff or 911.
- Served as notary public.
- Worked with several different city municipalities and officials while submitting plans to be reviewed.
- Worked close with all managers & vendors to get necessary paperwork, and plans to the county in a timely manner.
- Had to learn data systems to input information pertaining to the houses in the phases that were being constructed.
- Created construction folders for the Managers to use in the field.
- Handled Insurance paperwork and scopes of vendors working on each site.
- Traveled to the county and construction sites when needed.
- Developed business and marketing plans
- Trained teams on specific operations and requirements for each job , including applicable procedures and techniques.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Negotiated with vendors to gain optimal pricing for inventory
- Worked aClaire side staff mentoring them and teaching customer service.
- Set up deli and made all specials and desserts
- Delivered food
Cosmetology School - Jamestown, NY
Online Notary - Fort Myers, FL
Jamestown Business College - Jamestown, NY
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Resume Overview
School Attended
- Cosmetology School
- Jamestown Community College
- Online Notary
- Jamestown Business College
Job Titles Held:
- Administrative Specialist
- Permit Coordinator
- Owner/Operator
Degrees
- 2 Year Certificate
- Some College (No Degree)
- Notary Certificate
- Associate of Applied Science
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