administrative specialist resume example with 19+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Responsible City Secretary with a keen understanding of local ordinances and municipal rules and regulations. Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal and verbal and written communication skills. Systematic City Secretary with a 15-year background in record administration and financial management. Talented at providing information to the public and handling various citizen complaints. Friendly and organized with topnotch ordinance, resolution and proclamation preparation abilities.

  • Document and File Management
  • Multitasking and Time Management
  • Data Communications
  • Public Notifications
  • Clerical Support
  • Accounts Payable and Accounts Receivable
  • Office Equipment Operation
  • Professional Correspondence
  • Legal Notice Publishing
  • Appointment Coordination
  • Agenda Packet Creation
  • Strong Organizational Skills
  • City Ordinances Knowledge
  • Confidentiality and Data Protection
  • Multi-Line Telephone Systems
  • Administrative Procedures
  • Office Organization
  • Balance Reconciliations
  • Meeting Support
  • Monthly Financial Statements
  • Human Resources Department Processes
  • Grant Submissions
  • Payroll Administration
  • Bank Reconciliation
Work History
10/2015 to Current Administrative Specialist Charles River Community Health | Brighton, MA,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Handled incoming and outgoing mail.
  • Prepared project documents, reports and brochures.
  • Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
10/2009 to 10/2015 City Secretary Boulder Valley Public Schools | Boulder, CO,
  • Assisted in budget prep, expenditure review and budget administration.
  • Maintained fiscal records and accounts.
  • Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
  • Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.
  • Updated documents such as municipal codes and city charters.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
02/2008 to 08/2008 Telecommunication Officer Gonzales County Sheriff's Office | City, STATE,
  • Responded to service requests during and after business hours.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
07/2001 to 05/2008 Community Liaison Nixon Smiley CISD | City, STATE,
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Educated community members regarding resources
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
Expected in 05/1997 to to Associate of Applied Science | Medical Assisting San Antonio College, San Antonio, TX GPA:
Expected in 05/1995 to to High School Diploma | Nixon Smiley High School, Nixon, TX, GPA:
Additional Information

Bilingual - Spanish

10 Key

70+ WPM




Intuit Quickbooks

Google Docs

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • San Antonio College
  • Nixon Smiley High School

Job Titles Held:

  • Administrative Specialist
  • City Secretary
  • Telecommunication Officer
  • Community Liaison


  • Associate of Applied Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: