Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 10-year career in the US Army. Effective communicator who quickly masters new roles and technologies to achieve positive results.
Military professional with experience in team management, administrative accountability and supply management. Effectively managed more than $600,000 in equipment.
Highly motivated, effective communicator and problem solver who successfully completed two combat tours. Works well with team members and groups from diverse backgrounds.
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Awarded the Army Achievement Medal in 1991, 1993, 1995, 1996, 1997.
Awarded the Army Commendation Medal in 1998 and 2000
Maintained 100% accountability of over $600,000 worth of equipment with no deficiencies, losses or damages.
Managed a $26,000 supply budget
Assigned as the Rear Detachment First Sergeant and Family Support Liaison while unit was deployed in support of Operation Joint Endeavor.
Awarded five individual Social Security Awards
Prepared registered and certified mail for dispatch.
Picked up, sorted and handed out mail in forward deployed unit.
Performed reconnaissance operations in Saudi Arabia to move unit from one location to next.
Established mail delivery routes and managed distribution process.
Patrolled areas and allowed restricted area access for authorized personnel.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Handled all media and public relations inquiries.
Maintained the front desk and reception area in a neat and organized fashion.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
Processed in excess of 2000 Personnel Actions, 1500 Awards, 1000 Noncommissioned Officer Evaluation Reports, 1000 Pay inquiries and other finance related documents.
Instrumental in deactivating three companies and one battalion headquarters and relocating one company.
In support of Operation Support Hope during a mission on Rhein Main Air Base, processed vehicles and equipment being sent to Rwanda, Africa
Performed the duties of Administrative NCO and Supply Sergeant while deployed in support of Operation Joint Endeavor
Performed the duties of Rear Detachment First Sergeant and Family Support Liaison while 15th Transportation Detachment was deployed in support of Operation Join Endeavor
Responsible for all administrative and logistical services at an installation level directorate.
Manages a $26,000 directorate supply budget and maintains accountability for all IMPAC Credit Card purchases.
Develops need statements and determines all sources in requisitioning all ADP hardware and software.
Maintains accountability of over $600,000 worth of equipment.
Responsible for administrative duties to the director in the absence of his secretary.
Procures and issues supplies and manages directorate distribution system and suspense log
Manages publications, postage, and printing accounts
Performs all duties with a high degree of accuracy
Reviewed new customer orders and requests and manually entered data into a centralized database.
Forwarded client-related quality and service issues to the appropriate manager for resolution.
Coordinated rush orders and order changes.
Acted as a liaison for over 200 High Schools, Colleges and Universities JROTC and ROTC programs.
Conducted periodic inventories
Maintained a great working relationship with each school ensuring their success.
Prepared invoices for all customers in the logistics department at the end of every month.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Assistant to the Lead Chief Probation Parole Officer (LCPPO) in Mecklenburg County
Verified and logged in deadlines for responding to daily inquiries.
Responsible for typing all memorandums and correspondence for LCPPO
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Composed and typed routine letters of correspondence.
Trained new employees on office equipment and job duties.
Issued subpoenas for all necessary records in preparation for trials.
Directed incoming calls to appropriate staff members.
Organized legal memoranda and client correspondence.
Assists claimants and other visitors by responding to a variety of questions, often providing the claimants with information about their right to be represented, advising them when additional evidence is necessary, and providing other background information as requested.
As required, monitors hearings. When participating in hearings, recognized as the Agency's representative in defining the legal process and decorum to the claimant and legal representative and other participants in the hearing.
Review and prepare medical documents as well as jurisdictional documents submitted during oral hearings and complete computer inputs to expedite the case through the hearing process.
Sets up hearing room and recording equipment, ensuring that the equipment functions properly throughout the hearing.
Assures all evidence and testimony presented at the hearing is complete and recorded. Observes and makes notes of relevant hearing room conditions, and records specific and relevant testimony of the claimant and/or witnesses.
Assisted the Hearing Office Systems Administrator and management in training support staff in the use of computers, as well as various software applications which are used in decision processing. Notified the appropriate personnel when equipment repairs were required.
Based on the type of case, prepares cases and decisions for mailing by ensuring copies of the decision are sent to the appropriate parties and effectuating component.
Member of Youth in Action Club
6 Semester hours - June 1993
This was a correspondence course completed while stationed in Germany
Defense Packing and Utilization 63 Credit Hours
Defense Basic Preservation and Packing 64 Credit Hours
Defense Marking for Shipment and Storage 28 Credit Hours
Defense Preparation of Freight for Air Shipment 24 Credit Hours
This was a correspondence course completed while stationed in Germany.
Completed 350 clock hours
40 hour course
08/2003
A+ Certification - Core Hardware
A+ Certification - Operating Systems
2151 Microsoft Windows 2000 Network and Operating System
CISCO - Interconnecting Cisco Network Devices
Network + Certification
39 Semester Hours completed in 2006
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