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Administrative Specialist Resume Example

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ADMINISTRATIVE SPECIALIST
Professional Summary

Resourceful and experienced administrative professional offering expertise in customer service, travel coordination, grant and contract review, data and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

Skills
  • Tech-savvy
  • Travel Arrangements Coordination
  • Data Confidentiality
  • Correspondence Preparation
  • Appointment Scheduling
  • Staff scheduling procedures
  • Schedule Management
  • Project management experience
  • Meeting coordination
Work History
06/2019 - CurrentAdministrative Specialist | St. Jude Children's Research Hospital - Memphis, TN
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
  • Enhanced business recordkeeping by developing and optimizing organizational approaches for Zendesk, Service Now and Lawson records.
  • Scheduled meetings booked meeting rooms and prepared meeting agendas.
  • Created and implemented standard operating procedures for records handling.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Liaised with vendors to order and maintain inventory of office supplies and to obtain most cost-effective pricing.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
06/2013 - 12/2017Academic Coordinator | Rocketship Education - Nashville, TN
  • Moderated disputes and grievances between parties with speedy and fair resolution.
  • Efficiently managed day-to-day educational operations, including lesson planning, student guidance, curriculum implementation and continuous improvement of industry best practices.
  • Analyzed budget and implemented financial plans for academic programs and related events.
  • Initiated new learning methods to achieve total student comprehension while curbing learning time.
  • Increased parent satisfaction through superior IEP meetings and family conferences to improve parent-child bonding skills.
  • Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.
  • Retained interest and maximized receptive learning while assisting in student education utilizing instructional techniques, including child-based hands-on curriculum.
05/2008 - 06/2013Academic Advisor | Bethel University - Nashville, TN
  • Maintained student database and electronic records for each student contact.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
  • Evaluated doctoral candidate dissertations for adherence to requirements for original research and contributions to investigative body of knowledge.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
  • Met firm deadlines while applying result-driven and goal-oriented methodology to teaching initiatives.
Education
Tennessee State University, Nashville, TNBachelor of Science: Education
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Resume Overview

Companies Worked For:

  • St. Jude Children's Research Hospital
  • Rocketship Education
  • Bethel University

School Attended

  • Tennessee State University

Job Titles Held:

  • Administrative Specialist
  • Academic Coordinator
  • Academic Advisor

Degrees

  • Bachelor of Science : Education

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