Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Received the Navy and Marine Corps Achievement Medal by LtCol Henry June Jr, USMC, Inspector-Instructor on August 2012 For "professional achievement in the superior performance of her duties while serving as the travel and orders section non-commissioned officer in charge. Sgt Rivera preformed her duties in a highly professional manner. Her enthusiasm for mission success coupled with her in depth knowledge and understanding of administration directly contributed to the mission capable grade , Headquarters and Service Company received on its most recent Commanding Generals Inspection and Force Readiness And Assistance Program inspection.
Planned travel arrangements for over 300 Marines and senior staff.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Received and screened a high volume of internal and external communications, including email and mail.
Performed personnel and general administrative duties utilizing manual and automated information systems to prepare documents, maintain personnel records and input audit and retrieve pay and personnel information, using the Marine Corps Total Force System (MCTFS), which encompasses the on-line Diary System (OLDS), the Unit Diary/Marine Integrated Personnel System (UD/MIPS). Audited and made entries in individual service records; completed various personnel and pay related forms and documents; researched proper unit diary entry requirements; reporting transactions into MCTFS via the unit diary; audited and corrected over 2000 feedback reports from systems; prepared individual pond and allotment requests; and performed other duties pertaining to pay and personnel administration as required.
Assisted customers with purchases, operate registers and credit card machines, and field customer questions and complaints. Clean register areas, balance register drawers, and report events to supervisors.
Current full time student.
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