Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in Microsoft Office and Google Drive.

  • File management
  • Proficient in Microsoft Word, Excel, PowerPoint, Sharepoint, and Adobe
  • Data confidentiality
  • Booking travel
  • Managing file systems
  • Project management
  • Tech-savvy
  • Appointment Scheduling
Work History
Administrative Specialist, 08/2019 to Current
U.S. Department Of StateSan Francisco, CA,
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation for several hundred customers.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Coordinator, 02/2016 to 08/2019
PepsicoJohnstown, PA,
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands
  • Strengthened office supply management and maintenance protocols to improve budget adherence
  • Scheduled meetings and arranged travel plans for staff members
  • Handled all incoming mail and prepared outgoing mail
  • Liaised between employees and upper-level management and effectively resolved any issues
  • Interfaced with various departments, including and communicated effectively using active listening, open-ended questioning and appropriate response skills
  • Mediated issues between base leaders through use of communication and quick thinking to promote quick resolution
  • Maintained files and records for approximately 200 clients and observed all safety protocols to prevent breaches and misuse of data
  • Organized multiple meetings throughout Air Force service by coordinating conference rooms and sending electronic meeting requests to participants
  • Compiled newcomer reports to help leadership enhance plans and make key operational decisions
  • Made travel arrangements and reservations for senior managers
  • Supported senior leadership with daily clerical tasks such as paperwork and coordinating events
  • Managed administrative processes and prepared key reports and documentation
  • Handled new customers, fielding phone calls and maintaining schedules to ensure office productivity
  • Coordinated special meetings and events on behalf of executive leaders
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff
  • Managed office supplies by restocking inventory when quantities ran low
After School Teacher, 09/2014 to 05/2015
KindercareNeptune, NJ,
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency
  • Provided students with personalized educational, behavioral and emotional support
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
  • Established positive relationships with students, parents, fellow teachers and school administrators
  • Distributed classroom materials and supplies such as pencils, paper and art materials
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
  • Prepared lesson materials and visual aids to reinforce lesson concepts
  • Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams
  • Outlined unique lessons to fit individual needs in skill building and instruction on each subject
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics
  • Helped students master learning concepts through one-on-one and small group tutoring
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
Deputy Clerk, 08/2013 to 05/2014
State Of North CarolinaBryson City, NC,
  • Examined legal documents and assured adherence to laws and court procedures
  • Wrote error-free and professional correspondence on behalf of court system
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
  • Tracked exhibits admitted during court hearings and updated documentation
  • Implemented safety surcharge to help fund internal and contracted public safety services
  • Devised short and long-range action plans to address wide variety of municipal needs
  • Prepared and submitted annual report on finances and administrative activities of city projects
  • Wrote and revised memos, budgetary documents and press releases
  • Streamlined chain of command and internal structural roles, relationships and responsibilities
Bachelor of Science: Communications, Expected in 05/2021
Arizona State University - Tempe, AZ

I am one class away from achieving my Bachelor's Degree from Arizona State University. I will have my degree in Communications. My anticipated graduation date is in August 2021.

Associate of Applied Science: Communications , Expected in 2015
Ohio University - Athens, OH

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School Attended

  • Arizona State University
  • Ohio University

Job Titles Held:

  • Administrative Specialist
  • Administrative Coordinator
  • After School Teacher
  • Deputy Clerk


  • Bachelor of Science
  • Associate of Applied Science

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