Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in Microsoft Office and Google Drive.
Skills
File management
Proficient in Microsoft Word, Excel, PowerPoint, Sharepoint, and Adobe
Data confidentiality
Booking travel
Managing file systems
Project management
Tech-savvy
Appointment Scheduling
Work History
Administrative Specialist, 08/2019 to Current U.S. Department Of State – San Francisco, CA,
Created and updated physical records and digital files to maintain current, accurate and compliant documentation for several hundred customers.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Resolved customer concerns efficiently to promote satisfaction and loyalty.
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Handled client correspondence and tracked records to foster office efficiency.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Coordinator, 02/2016 to 08/2019 Pepsico – Johnstown, PA,
Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands
Strengthened office supply management and maintenance protocols to improve budget adherence
Scheduled meetings and arranged travel plans for staff members
Handled all incoming mail and prepared outgoing mail
Liaised between employees and upper-level management and effectively resolved any issues
Interfaced with various departments, including and communicated effectively using active listening, open-ended questioning and appropriate response skills
Mediated issues between base leaders through use of communication and quick thinking to promote quick resolution
Maintained files and records for approximately 200 clients and observed all safety protocols to prevent breaches and misuse of data
Organized multiple meetings throughout Air Force service by coordinating conference rooms and sending electronic meeting requests to participants
Compiled newcomer reports to help leadership enhance plans and make key operational decisions
Made travel arrangements and reservations for senior managers
Supported senior leadership with daily clerical tasks such as paperwork and coordinating events
Managed administrative processes and prepared key reports and documentation
Handled new customers, fielding phone calls and maintaining schedules to ensure office productivity
Coordinated special meetings and events on behalf of executive leaders
Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff
Managed office supplies by restocking inventory when quantities ran low
After School Teacher, 09/2014 to 05/2015 Kindercare – Neptune, NJ,
Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps
Cleaned and organized classrooms, materials, and supplies for maximum efficiency
Provided students with personalized educational, behavioral and emotional support
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
Established positive relationships with students, parents, fellow teachers and school administrators
Distributed classroom materials and supplies such as pencils, paper and art materials
Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
Prepared lesson materials and visual aids to reinforce lesson concepts
Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams
Outlined unique lessons to fit individual needs in skill building and instruction on each subject
Promoted student learning by providing individualized and small group support to reinforce classroom topics
Helped students master learning concepts through one-on-one and small group tutoring
Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans
Deputy Clerk, 08/2013 to 05/2014 State Of North Carolina – Bryson City, NC,
Examined legal documents and assured adherence to laws and court procedures
Wrote error-free and professional correspondence on behalf of court system
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
Tracked exhibits admitted during court hearings and updated documentation
Implemented safety surcharge to help fund internal and contracted public safety services
Devised short and long-range action plans to address wide variety of municipal needs
Prepared and submitted annual report on finances and administrative activities of city projects
Wrote and revised memos, budgetary documents and press releases
Streamlined chain of command and internal structural roles, relationships and responsibilities
Education
Bachelor of Science: Communications, Expected in 05/2021 Arizona State University - Tempe, AZ GPA:
I am one class away from achieving my Bachelor's Degree from Arizona State University. I will have my degree in Communications. My anticipated graduation date is in August 2021.
Associate of Applied Science: Communications , Expected in 2015 Ohio University - Athens, OH GPA:
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