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Administrative Rehab Technician Resume Example

Resume Score: 80%

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ADMINISTRATIVE REHAB TECHNICIAN
Professional Summary

Organized Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 9 years of experience providing quality administrative support to clients.

Work History
Company Name - Administrative Rehab TechnicianCity, State12/2011 - Current
  • Communicate with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and insure compliance with company policies and procedures
  • Managed and adjusted personnel scheduling for (10 +) staff, monitoring resources allocation to provide optimal coverage and serve
  • Resolved problems, improved operations and provided exceptional client support
Company Name - QUALITY ASSUARANCE MANAGER, R&D MANAGERCity, State08/2006 - 02/2009
  • Drove team performance through effective training, coaching and motivating of line employees
  • Managed the recruitment of new employees
  • Developed production tracking , quality control systems, analyzing production , quality control maintenance and other operational reports to detect production problems
  • Inspected finished products for quality and adherence to customer specifications
  • Read, interpreted standard operating procedures to complete work in an accurate and efficient manner
  • Reviewed operations with technical or administrative staff to resolve production and processing problems
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management
  • Improved organization of files and records by instituting new system that saved time, minimized errors and accelerated payments 98%
  • Greeted incoming customers professionally and provided friendly, knowledgeable assistance
  • Entered daily data in computer systems and documented office activities
Company Name - Quality Assurance ManagerCity, State01/1998 - 07/2006
  • Managed quality control to maintained 98% level of customers satisfaction
  • Scheduled Staff for optimal coverage to meet challenging daily objectives
  • Set minimum standards, providing technical guidance, support for design, installation, operation and maintenance of mechanical systems used in manufacturing process
  • Supervised inspection, technicians and other Staff
  • Reviewed operations with technical or administrative Staff to resolve production processing problems
  • Read and interpreted standard operating procedures to complete work in accurate and effective manner
  • Monitored production processes and adjusted schedules
  • Established product specifications, quality assurance practices, current standards and policies
  • Developed production tracking, quality control systems, analyzing production, quality control maintenance and other operational reports, to detect production problems
  • Kept records of quality reports and statistical reviews
  • Inspected finished products for quality to customer specifications
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance
  • Drove team performance through effective training, coaching and motivating of line employee
  • Specified quality requirements of raw materials with suppliers
  • Established and tracked quality department goals and objectives
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production
  • Tracked quality issues with external customers, suppliers and internal plant operations
  • Applied coaching techniques and tools to support managers and team members in improving performance
  • Determined quality department standards, practices and procedures
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
  • Collected production samples regularly and performed detailed quality inspections
Skills
  • Strong administrative proficiency
  • Coordination of Administrative Activities
  • Sensitive material confidential
  • Administrative support experience
  • Staff training and development
  • Production scheduling familiarity
  • Knowledge of quality systems
  • Policy reinforcement
  • Quality inspection professional
  • Employee supervision
  • Knowledge of Auditing systems
  • Deficiency detection
  • Mathematical reasoning aptitude
  • Office equipment maintenance
  • Data Entry and organization
  • Self-motivated professional
  • Accounting Skills
Education
Brown Technical InstituteCityElectronics Equipment Installation And Repair
Iowa Lakes Community CollegeCity, StateHigh School Diploma: Accounting
Estherville Lincoln Central High SchoolCity, StateHigh School Diploma
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Resume Overview

School Attended

  • Brown Technical Institute
  • Iowa Lakes Community College
  • Estherville Lincoln Central High School

Job Titles Held:

  • Administrative Rehab Technician
  • QUALITY ASSUARANCE MANAGER, R&D MANAGER
  • Quality Assurance Manager

Degrees

  • Electronics Equipment Installation And Repair
    High School Diploma : Accounting
    High School Diploma

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