Administrative Receptionist Resume Example Ravago

ADMINISTRATIVE RECEPTIONIST

Professional Summary

Focused and dependable Administrative professional with proven track record in new employee training initiatives, document control and planning activities related to travel and events coordination. Recognized for an above and beyond mindset and outstanding interpersonal, client and professional communication abilities.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. Known for having a deep understanding of customer service, data entry and file management. Highly skilled in organization, time management and confidentiality.

Skills

Order fulfillment
Credit card processing
Computer proficient

Professional telephone demeanor
Good listening skills
Service standard compliance

Work History

Administrative Receptionist04/2019 to 12/2019
Ravago – Baytown , TX

Operated multi-line telephone system to independently handle over [Number] calls each day.
Collected, sorted, distributed and sent mail and packages.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Kept reception area clean and neat to give visitors positive first impression.
Kept records in [Software] to maintain [Type] data by entering and updating information.

Office Administrator06/2012 to 09/2018
Marshall University – Huntington , WV

Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Maintained 100% accuracy while updating databases with new hire data and verifying changes contact information and/or availability.
Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Verified assigned employee time cards to prepare accurate weekly payroll.
Trained new employees on administrative procedures, company policies and performance standards.
Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
Maintained open communication with customers to foster positive relations and provide updates on temporary staff and work-related issues.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Kept detailed records of office supplies and staff PPE use to effectively budget and make orders for new supplies.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
Produced accurate instructional documentation and organized resources to smoothly execute changes.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Staffing Coordinator06/2012 to 09/2018
Health Alliance Of Hudson Valley – Kingston , NY

Developed and facilitated all new-hire orientations.
Reviewed job applications to identify, vet and recommend optimal candidates.
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
Generated and updated complete and accurate employee files for Medical, Administrative and Light Industrial groups with small numbers to large numbers of employees.
Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
Interviewed, hired and mentored new personnel and oversaw all staffing operations.
Collaborated with management to build and implement effective, modern employment policies.
Collaborated with Recruiters and Clients to determine department's short and long-term hiring needs.
Performed urinalysis testing to discourage illegal drugs use in company.
Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.

Education

Associate of Applied Science: Electronic Engineering Technology05/2005Hallmark University- City, State

Resume Overview

School Attended

Hallmark University

Job Titles Held:

Administrative Receptionist
Office Administrator
Staffing Coordinator

Degrees

Associate of Applied Science : Electronic Engineering Technology 05/2005

Administrative Receptionist Resume Example

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