administrative receptionist resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Multi-Line Telephone Skills
Office Equipment Operations
Meticulous and Organized
Business Operations Understanding
Recordkeeping and Bookkeeping
Customer Service-Oriented
Greeting and Seating Clients
Microsoft Office
Appointment Scheduling
Calendar Management
Visitor and Customer Relations
Attention to Detail
Records Management
Scheduling and Calendar Management
Reliable and Punctual
Courteous and Professional
Microsoft Office Suite
Documentation and Reporting
Administrative Support
Document Control
Experience
04/2017 to CurrentAdministrative/ReceptionistAtlas World Group, Inc. | Evansville, IN,
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
08/1993 to 11/2003Documentation CoordinatorSurgical Specialties Corporation | City, STATE,
Updated and recorded customer or client information to maintain accounts.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Managed document processes through scanning, filing and transmitting while following all standard procedures.
Organized, maintained and safeguarded files and databases.
Submitted project documentation to management for approval, transmitting approved documents to customer.
Reviewed and verified project documents for completeness, format and compliance with contract requirements.
Identified errors and suggested appropriate edits.
Utilized imaging systems to store records into remote storage.
Reviewed contracts to determine documentation required for each phase of project.
Delivered detailed project management control documents for key project oversight.
Reviewed array of different types of documents, including drawings, spec sheets and blueprints to maintain accuracy.
04/1989 to 10/1993Director of Food Service & Youth SecretaryFirst Baptist Church | City, STATE,
Consistently maintained high levels of cleanliness, organization, storage and sJessication of food and beverage products to ensure quality.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained new employees to perform duties.
Oversaw food preparation, production and presentation according to quality standards.
Delegated work to staff, setting priorities and goals.
Resolved problems or concerns to satisfaction of involved parties.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Promoted safe working conditions by monitoring safety procedures and equipment.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assisted staff by serving food and beverages or bussing tables.
Inspected dining and serving areas for cleanliness and proper setup.
Supervised activities of dining room staff to maintain service levels and support guest needs.
07/1981 to 04/1989Bookkeeper/SevretaryHarry E. Morris PC | City, STATE,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Greeted customers, answered general questions and directed to appropriate locations.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Scheduled appointments and maintained and updated appointment calendars.
Greeted visitors entering establishment to determine nature and purpose of visit.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Coordinated pick-up and delivery of express mail services.
Education and Training
Expected in 05/1960 to to High School Diploma | Ada High School, Ada, OKGPA:
Expected in to to | BusinessEast Central University, Ada, OKGPA:
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