Professional and well-grounded office team member and senior worker with superior clerical skills and office expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, working with multiple web based and office programs, including coordinating mail, records and customer relations.
The Administrative Programs Assistant I represents a variety of office and administrative specialists such as fiscal, human resource, procurement and other administrative and office specialists. The employee in this class performs complex office and administrative support duties in specialized program areas such as accounting, human resources, information technology, and is responsible for composing routine and non-routine correspondence; proofreading or reviewing others' work; preparing or contributing to various reports; having frequent contact with others in administrative program areas to advise others; making compliance decisions; and dealing with information that is sensitive and confidential.
This employee conducts business with the public, employees and other departments, answering questions and providing guidance requiring the ability to assess the situation and determine a plan of action; maintains cost, financial, inventory, manpower, payroll, personnel records, or other specialized records and reports in order to account for and evaluate items purchased, services rendered, security, productivity or other control oriented activities; makes recommendations to improve services, collections or other products by comparing data such as production reports, transactions or fiscal summaries; interprets, explains and gathers information regarding specific program services, policies, and procedures; records information such as inventory, personnel, statistical or fiscal data, and compiles informational reports; proofreads work of others; sets up hardware or loads software under carefully controlled parameters; determines compliance with programmatic requirements and approves or disapproves services, activities or financial payments; and composes routine, non-routine sensitive and confidential memos, reports, forms or other correspondence; may serve as a leader for other clerical or administrative employees providing training and guidance.
Position works in a service or administrative program area(s) performing a broad variety of office and program support responsibilities that require applying some program knowledge and office and administrative practices, policies and procedures to perform specific office support activities. Employees may serve as a lead worker and provide guidance to office support staff or others. Types or transcribes correspondence, memos, minutes, reports or originals from rough draft, clear copy, recordings, shorthand, or notes; composes routine correspondence and memos; proofreads written and numerical documents; sets appointments for interviews or meetings; records inventory, statistical or fiscal data in a variety of formats and compiles informational reports as needed; handles or contributes to reports and other documents, including fiscal and personnel documents, of intermediate scope and impact; provides information to customers regarding programs, policies and rules of the department; handles inquiries from others regarding services; performs research in automated and paper systems; sets up and organizes files; purges records; maintains filing systems; troubleshoots minor computer problems sufficient to resolve or submit service requests; calls in trouble tickets; may provide guidance and training to other clerical staff and office volunteers; prepares purchase orders and other internal documents; and processes items for payments and handles petty cash.
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