Administrative Program Support Resume Example
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ADMINISTRATIVE PROGRAM SUPPORT
Summary of Skills
| High proficiency with MS Excel (2007, 2010), MS Outlook (2007, 2010), MS PowerPoint (2007, 2010), MS Word (2007, 2010), Adobe X Professional, MS Project Professional 2010 and Defense Agencies Initiative (DAI) by Oracle. |
Accomplishments
- Internal & External Coordination - Administrative Support - Programmatic Analysis - Operations Analysis.
- Briefings - Capabilities Analysis - Reengineering Support Services - Quality Assurance - Compliance Requirements Conference & Work Group Planning - Strategic Support - Process Design - Time Keeping - Record Keeping.
Experience
February 2009
to
October 2014
Prestige HealthcareJefferson City , TNAdministrative Program Support | Assistant Training Coordinator
- Efficiently manage 25+ suspenses weekly, varying in levels of priority, and meet each suspense prior to deadline requirements.
- Accurately maintain all Time and Attendance for the Division, to include maintenance of the timekeeping system itself.
- Resolve all time card related questions prior to entering the data into the Defense Finance and Accounting Service (DFAS).
- Serve as Assistant Training Coordinator for Directorate of 50 personnel.
- Effectively review and analyze sensitive materials to extract data for supervisory projects.
- Analyze projects and programs within scope of organizational goals and mission and provide solutions for overall efficiency.
- Independently review agency policy as it relates to Department of Defense and Federal Government guidelines and advise on solutions to supervisors for more effective streamlining processes.
- Provide follow-up with Human Resources department on time-sheet corrections.
- Edit weekly Divisional reports before review by agency Administrator.
- Serve as the primary Government Purchase Cardholder (GPC) for agency Directorate ensuring accounts are balanced and reconciled.
- Organize and maintain the division's filing systems.
- Prepare documentation for travel vouchers and reimbursements using the Defense Travel System.
- Manage and maintain Division Chief's calendar, thoroughly tracking all meetings and appointments.
- Notable Achievements: Contributed on a task force involving the installation of an updated and more uniformly designed Emergency Response Program and a COOP plan; provide oversight of Action Plan relative to FEMA's guidelines.
- JOHN P.
- HAYES 703.895.2294 | jphayes22@gmail.com Page 2 Administered the development of DTIC's first-ever standard operating procedures (SOP); streamlined information gathering, collected facts and data, and delivered material in a cohesive, customized, easily understood presentation and format.
- Performed internal audit for entire Directorate encompassing 66 personnel; received high praise from reviewer.
November 2006
to
December 2007
Independence Empowerment CenterCity , STATELiving Advocate
- Provided information and referrals to people with disabilities, groups, organizations, and family members in all facets of life in order to help them live lives that are more independent.
- Designed and prepared checklists and emergency preparedness kits for citizens with disabilities in the cities of Manassas, Manassas Park, Prince William, and Fauquier Counties as a special project set up after 9-11.
- Prepared written correspondence using company letterhead at the Executive Director's discretion.
- Advocated for disability-related issues by means of written and verbal correspondence to public officials in United States Government and State Government as well as private businesses and general public.
- Prepared and submitted billing forms for over 100 consumers on personal care Medicaid Waivers program.
July 2004
to
October 2004
United Cerebral PalsyCity , STATEStaffing Coordinator
- Served as liaison amongst management and employees by productively responding to questions, interpreting and administering contracts, and providing resolution to work-related issues.
- Identified staff vacancies and recruited, interviewed and selected applicants.
- Assisted in the preparation of payroll forms for approximately 50 personal care attendants and sent information to the accounting department for processing.
- Resolved payroll and time keeping disputes as needed.
- Provided personnel record maintenance by filing insurance and benefits, and by completing payroll and performance appraisals on an ongoing basis to ensure quality record keeping.
Education
Bachelor of Arts : Political Science Criminal Justice Political Science Criminal Justice
05/2001
Edinboro University City, StateBachelor of Arts : Political Science Political Science
Skills
Accounting, Adobe, agency, benefits, billing, contracts, documentation, Edit, filing, Finance, forms, Government, Human Resources, insurance, Director, materials, meetings, MS Excel, MS Outlook, MS PowerPoint, MS Project, MS Word, Oracle, organizational, payroll, performance appraisals, personnel, Prince, processes, quality, record keeping, SOP, supervisory, written,
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Resume Overview
School Attended
- Edinboro University
Job Titles Held:
- Administrative Program Support | Assistant Training Coordinator
- Living Advocate
- Staffing Coordinator
Degrees
- Bachelor of Arts : Political Science Criminal Justice
Bachelor of Arts : Political Science
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