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Administrative Professional Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Personable Administrative Professional with experience using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated Administrative Professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations, liaising with internal stakeholders and managing vendor relationships. Proficient in Microsoft and Adobe. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Skills
  • Data entry documentation
  • Sales plan implementation
  • Report analysis
  • PC proficient
  • Records management systems
  • Sensitive material handling
  • Advanced MS Office Suite knowledge
  • Check processing
  • Mail management
  • Back office operations
  • Meeting planning
  • Understands grammar
  • Appointment scheduling
  • Multitasking and prioritization
  • Time management
  • Data entry
  • Microsoft
  • Administrative operations
  • Proofreading
Experience
Administrative Professional, 10/2019 to Current
Dlz Indianapolis, IN,
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Coordinated travel arrangements, including ground transportation, flight reservations and lodging.
  • Managed electronic calendars using [Software] and scheduled meetings, appointments and conference calls.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Monitored office supply inventory and replenishment, including liaising with vendors to negotiate optimal pricing.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Maintained inventory in supply closet to prevent shortages.
  • Directed customer communication to appropriate department personnel.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Administrative Assistant, 04/2017 to 10/2019
Comcast Framingham, MA,
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Dispersed incoming mail to correct recipients throughout office.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Campus Inn, 08/2016 to 06/2018
Front Desk Clerk City, STATE,
  • Facilitated front desk operations for busy high-volume hotel.
  • Secured guest valuables in main safe or individual boxes.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Education and Training
Bachelor of Arts: German, Expected in 05/2016
to
University of Montana - Missoula, MT,
GPA:

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Resume Overview

School Attended
  • University of Montana
Job Titles Held:
  • Administrative Professional
  • Administrative Assistant
  • Campus Inn
Degrees
  • Bachelor of Arts