Administrative/Personal Assistant Resume Example ABM Facilities

ADMINISTRATIVE/PERSONAL ASSISTANT

Professional Summary

Exceptional health care professional with keen ability to assess patient needs, meet quality standards and evaluate patient satisfaction.

Skill Highlights

Professional Experience

Administrative/Personal Assistant
July 2011 to June 2014ABM Facilities － San Diego, CA

Interviewed prospective employees by phone and relayed information to manager
Created preventative maintenance programs for building engineers
Organized and planned employee events requiring coordination with appropriate venues and vendors
Logged managers mileage
Tracked and organized spending reports
Executed and organized various assignments needed by manager
Created various spreadsheets
Networked with potential and current clients
Organized and filed employee files

Marketing Assistant
June 2013 to November 2013J&M Keystone － Spring Valley, CA

Visited and promoted to existing clients at various locations daily
Networked as appropriate with potential clients
Reported and described any new incoming jobs to dispatch
Helped to organize and plan promotional events (Day at the Races, golf tournaments, etc.)
Set up and broke down event booths
Prepared supporting event materials (promotional merchandise, client lists, name badges, etc.)
Greeted, networked, and socialized with clients at events
Attended SDBEA organization events
Consolidated paper job files
Logged personal mileage and expense reports

Health Technician- Optometry (PT and FT)
November 2008 to January 2013Drs. Chan and Moon- Optometry Office － Grass Valley, CA

Greeted patients
Properly instructed and positioned patients and printed test results
Operated autorefractor, topographer, pachymeter, unaided/aided visual field tests, and Optomap Retinal Imaging on patients
Performed depth perception and color-blindness testing
Took visual acuities, blood pressure, and recorded health history
Dilated patients eyes
Verified glasses prescription using lensometer
Created exams and input all pertinent patient data into computer
Cleaned and sterilized exam rooms
Ordered, received, and dispersed contact lenses to patients
Trained patients for contact lens wear
Ordered and stocked inventory
Worked the reception desk as needed
Filed charts

Physical Therapy Aide
November 2008 to February 2010Ivey Physical Therapy － Grass Valley, CA

Health Technician/Receptionist (FT)
November 2007 to October 2008Branham Family Eye Care － San Jose, CA

Opened office
Answered incoming phone calls and took appropriate messages
Greeted patients
Scheduled patient appointments and pre-appointments
Placed reminder and confirmation calls
Pulled and prepared patient charts
Took visual acuities
Properly instructed and positioned patients and printed test results
Operated hand-held autorefractor, topographer, and visual field tests on patients
Input patient information into system and created exams
Set up contact lens orders
Preformed contact lens trainings
Processed payments
Basic cleaning duties

Health Technician- Opthalmology (FT)
September 2006 to November 2007Sierra View Medical Eye- Opthalmology Office － Grass Valley, CA

Greeted and directed patients into exam rooms
Took visual acuities and patient health history
Properly instructed and positioned patients and printed test results
Performed Fundus photos and OCT scans of the optic nerve
Performed unaided/aided visual field tests
Dilated patients eyes
Cleaned, maintained, and stocked exam rooms
Sterilized instruments in autoclave
Scheduled appointments for patients with various eye care specialists
Called in prescriptions to the pharmacy
Assisted doctors with in-office surgical procedures
Triaged patients for pre/postoperative exams
Answered phone calls and followed up on patient requests
Wrote up and priced out contact lens orders for doctor(s) and patients
Collected payment for contact lens orders
Placed contact lens orders for patients and office stock
Received and processed contact lens orders – contacted patient for contact lens pick-up and training
Trained patient on inserting, removing, and caring for contact lenses
Worked closely with contact lens vendors
Faxed contact lens prescriptions (patient home, doctor, or contact lens companies)
Requested contact lens prescriptions from (other) doctor offices
Filed charts

Cashier
April 2004 to September 2006Raley's Supermarket － Grass Valley, CA

Customer Service; greeted customers with a smile, made customers feel welcome, and promptly resolved any issues they may of had
Checked out groceries; processed customer orders quickly and accurately, made sure the customers shopping experience was an exceptional one
Bagged customers groceries quickly and effectively
Answered incoming calls, and transferred them appropriately
Cleaned the store before and after hours

Receptionist
March 2005 to May 2005South Yuba Club Gym － Nevada City, CA

Education and Training

Associate of Science : University Studies- Mathematics & Natural Science & Computer Science, 2014Grossmont College － El Cajon, CA, United States

Continuing education in Nutrition or Health Administration at CSU

References

Available upon request

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

Associate of Science : University Studies- Mathematics & Natural Science & Computer Science , 2014