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Administrative/Personal Assistant Resume Example

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ADMINISTRATIVE/PERSONAL ASSISTANT
Professional Summary

Exceptional health care professional with keen ability to assess patient needs, meet quality standards and evaluate patient satisfaction.

Skill Highlights
  • Excellent patient care
  • Clear and concise communication
  • Rapidly acquires and applies new concepts
  • Human anatomy and physiology knowledge
  • Ocular testing/screening experience
Professional Experience
Administrative/Personal Assistant
July 2011 to June 2014 ABM Facilities － San Diego, CA
  • Interviewed prospective employees by phone and relayed information to manager
  • Created preventative maintenance programs for building engineers
  • Organized and planned employee events requiring coordination with appropriate venues and vendors
  • Logged managers mileage
  • Tracked and organized spending reports
  • Executed and organized various assignments needed by manager
  • Created various spreadsheets
  • Networked with potential and current clients
  • Organized and filed employee files
Marketing Assistant
June 2013 to November 2013 J&M Keystone － Spring Valley, CA
  • Visited and promoted to existing clients at various locations daily
  • Networked as appropriate with potential clients
  • Reported and described any new incoming jobs to dispatch
  • Helped to organize and plan promotional events (Day at the Races, golf tournaments, etc.)
  • Set up and broke down event booths
  • Prepared supporting event materials (promotional merchandise, client lists, name badges, etc.)
  • Greeted, networked, and socialized with clients at events
  • Attended SDBEA organization events
  • Consolidated paper job files
  • Logged personal mileage and expense reports
Health Technician- Optometry (PT and FT)
November 2008 to January 2013 Drs. Chan and Moon- Optometry Office － Grass Valley, CA
  • Greeted patients
  • Properly instructed and positioned patients and printed test results
  • Operated autorefractor, topographer, pachymeter, unaided/aided visual field tests, and Optomap Retinal Imaging on patients
  • Performed depth perception and color-blindness testing
  • Took visual acuities, blood pressure, and recorded health history
  • Dilated patients eyes
  • Verified glasses prescription using lensometer
  • Created exams and input all pertinent patient data into computer
  • Cleaned and sterilized exam rooms
  • Ordered, received, and dispersed contact lenses to patients
  • Trained patients for contact lens wear
  • Ordered and stocked inventory
  • Worked the reception desk as needed
  • Filed charts
Physical Therapy Aide
November 2008 to February 2010 Ivey Physical Therapy － Grass Valley, CA
  • Greeted patients
  • Started each patient on their personalized treatment
  • Performed ultrasound and electrical stimulation on patients
  • Performed therapeutic massage on patients
  • Memorized and taught strength training exercises
  • Assisted patients through their exercises
  • Kept exam rooms and patient work stations clean and stocked
  • Kept laundry clean and supply cupboard stocked
Health Technician/Receptionist (FT)
November 2007 to October 2008 Branham Family Eye Care － San Jose, CA
  • Opened office
  • Answered incoming phone calls and took appropriate messages
  • Greeted patients
  • Scheduled patient appointments and pre-appointments
  • Placed reminder and confirmation calls
  • Pulled and prepared patient charts
  • Took visual acuities
  • Properly instructed and positioned patients and printed test results
  • Operated hand-held autorefractor, topographer, and visual field tests on patients
  • Input patient information into system and created exams
  • Set up contact lens orders
  • Preformed contact lens trainings
  • Processed payments
  • Basic cleaning duties
Health Technician- Opthalmology (FT)
September 2006 to November 2007 Sierra View Medical Eye- Opthalmology Office － Grass Valley, CA
  • Greeted and directed patients into exam rooms
  • Took visual acuities and patient health history
  • Properly instructed and positioned patients and printed test results
  • Performed Fundus photos and OCT scans of the optic nerve
  • Performed unaided/aided visual field tests
  • Dilated patients eyes
  • Cleaned, maintained, and stocked exam rooms
  • Sterilized instruments in autoclave
  • Scheduled appointments for patients with various eye care specialists
  • Called in prescriptions to the pharmacy
  • Assisted doctors with in-office surgical procedures
  • Triaged patients for pre/postoperative exams
  • Answered phone calls and followed up on patient requests
  • Wrote up and priced out contact lens orders for doctor(s) and patients
  • Collected payment for contact lens orders
  • Placed contact lens orders for patients and office stock
  • Received and processed contact lens orders – contacted patient for contact lens pick-up and training
  • Trained patient on inserting, removing, and caring for contact lenses
  • Worked closely with contact lens vendors
  • Faxed contact lens prescriptions (patient home, doctor, or contact lens companies)
  • Requested contact lens prescriptions from (other) doctor offices
  • Filed charts
Cashier
April 2004 to September 2006 Raley's Supermarket － Grass Valley, CA
  • Customer Service; greeted customers with a smile, made customers feel welcome, and promptly resolved any issues they may of had
  • Checked out groceries; processed customer orders quickly and accurately, made sure the customers shopping experience was an exceptional one
  • Bagged customers groceries quickly and effectively
  • Answered incoming calls, and transferred them appropriately
  • Cleaned the store before and after hours
Receptionist
March 2005 to May 2005 South Yuba Club Gym － Nevada City, CA
  • Answered and transferred calls
  • Greeted members with a smile and scanned their membership badges
  • Scheduled workout classes and childcare services as needed
  • Assisted with new membership registration
Education and Training
Associate of Science : University Studies- Mathematics & Natural Science & Computer Science, 2014 Grossmont College － El Cajon, CA, United States

Continuing education in Nutrition or Health Administration at CSU
References

Available upon request

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Resume Overview

Companies Worked For:

  • ABM Facilities
  • J&M Keystone
  • Drs. Chan and Moon- Optometry Office
  • Ivey Physical Therapy
  • Branham Family Eye Care
  • Sierra View Medical Eye- Opthalmology Office
  • Raley's Supermarket
  • South Yuba Club Gym

School Attended

  • Grossmont College

Job Titles Held:

  • Administrative/Personal Assistant
  • Marketing Assistant
  • Health Technician- Optometry (PT and FT)
  • Physical Therapy Aide
  • Health Technician/Receptionist (FT)
  • Health Technician- Opthalmology (FT)
  • Cashier
  • Receptionist

Degrees

  • Associate of Science : University Studies- Mathematics & Natural Science & Computer Science , 2014

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